Mark Wilson's Better Used Cars
Guelph, ON
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1,836 Reviews of Mark Wilson's Better Used Cars
Frustrated but satisfied. I had an overall good experience with the staff at Wilson's they were helpful, timely, and polite. I had some trouble with my financing and Dave the s I had an overall good experience with the staff at Wilson's they were helpful, timely, and polite. I had some trouble with my financing and Dave the sales associate that I had been dealing with really pulled through for me with some help from his associate Nicole. They managed to find the deal I was looking for at the last minute. I was unhappy with the process but the end result was worth the wait and I found out after the fact that the delay had been due to an unfortunate family emergency with Jeff our financing associate that we had originally worked with. Although this was frustrating the staff at Wilson's made the experience a good one and I am sympathetic to the situation. I will definitely be returning to Wilson's again in the future for my next purchase. More
Horrible place to buy a vehicle! Horrible place to buy a vehicle ! They should have come clean to tell us that our vehicle which we had made a down payment on only had one key ! Didn’ Horrible place to buy a vehicle ! They should have come clean to tell us that our vehicle which we had made a down payment on only had one key ! Didn’t find that out till we were rushed through paper work and than taken to The parking lot to obviously drive it away ! I even asked while signing paper work where the keys were and never got an answer . If a customer is spending $30 K plus on a vehicle you would think that it would be proper etiquette to tell the customer that there is only one key regardless of what the website states ( which I never did find ). Or do the proper act of getting a second key made or pay for the second key - which you as the customer now have to deal with . These keys are $300 plus !!! NOT IMPRESSED AND I WILL BE INFORMING EVERYONE OF OUR EXPERIENCE!!! More
Friendly & Fast Service My experience with Mark Wilson's was exemplary!! Sales staff was super helpful and friendly. The response time from their staff was always quick and t My experience with Mark Wilson's was exemplary!! Sales staff was super helpful and friendly. The response time from their staff was always quick and they were sure to cover all bases before making me take the trip to their office. Overall a quick and painless experience!! More
Quick & Efficient With so many cars on the lot it was easy for us to decide on the right vehicle. We had a small list of mid sized SUV's that we were considering and Wi With so many cars on the lot it was easy for us to decide on the right vehicle. We had a small list of mid sized SUV's that we were considering and Wilson's had at least one of each available to test out. Everything was easy from selecting a car to financing and pickup. Everyone we encountered along the way was extremely pleasant and helpful. More
Excellent experience High quality of service and really good vehicles. Ron is a fantastic person and sales rep! He is very professional, knowledgeable, and patient. We b High quality of service and really good vehicles. Ron is a fantastic person and sales rep! He is very professional, knowledgeable, and patient. We buy our vehicles from Wilson's with Ron's help for the last 20 years. This is the place you can trust; highly recommended. More
Bad experience I was given misinformation about my car, I was told it was not a daily rental and then looking into it, it was owned by a rental company and used as d I was given misinformation about my car, I was told it was not a daily rental and then looking into it, it was owned by a rental company and used as daily rental. I feel this speaks to the character of the dealer. We were in a bit of time crunch and the dealership was very good with that part but now I wonder if that is why we were given the misinformation More
Mother & Daughter Our two car purchase went very smoothly. Both my daughter and I were very happy with the entire purchase from start to finish. Friendly staff and ve Our two car purchase went very smoothly. Both my daughter and I were very happy with the entire purchase from start to finish. Friendly staff and very organzied. Definately will be coming back in the futire. Rhonda and Mariah More
What a great first time experience From the moment we arrived at Mark Wilson's everyone was pleasant and helpful. We had a great salesman Ron who answered all our questions and was a ge From the moment we arrived at Mark Wilson's everyone was pleasant and helpful. We had a great salesman Ron who answered all our questions and was a gem to deal with. He took care of us from that day to the day we came in to pick the car up. Great sense of humor. Shari was great at explaining all pkgs to us and helped us through our financing without a problem. I would recommend Wilson's to anyone who is looking for a great car. Thank you for making 2018 a good year for me. More
Lots of Variety. They have just the thing you're looking for I knew that I wanted an cheap and fun car so I looked on their website and immediately chose the Chevy cruze and Honda civic for a test run I went the I knew that I wanted an cheap and fun car so I looked on their website and immediately chose the Chevy cruze and Honda civic for a test run I went there the next day and within an hour I chose the cruze the rest they did really fast paper work was fast and organized. The whole atmosphere was extremely friendly and positive. They cars are affordable and if you spot some small cosmetic damage they immediately offer to fix it or take that amount off of the price of the vehicle. I was very happy with what i got and won't hesitate to go there again thank you so much for an enjoyable car shopping experience. More
Absolutely amazing My husband and I originally went to see Mike to just get a feel out of what we can afford and what was available ( with no intention of buying just ye My husband and I originally went to see Mike to just get a feel out of what we can afford and what was available ( with no intention of buying just yet), Mike was not pushy at all and was very patient in answering all of our questions. After a few visits testing driving lots of cars we decided it was time to buy. Our current car was still under lease with s different company who made the switch very difficult, Mike and the team helped in every single way possible ( even if it was a hug telling me not to let them bother me). In the end I traded in my car and drove off with the most beautiful SUV feeling like I was part of of the Mark Wilsons Family. HIGHLY Recommended!! More