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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,865 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,865 Reviews of Mark Wilson's Better Used Cars

March 04, 2018

Excellent experience Our sales man was very knowledgeable and personable. He made the experience of purchasing our new truck a plesant one. It's not everyday my wife and More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, David Miller
Mar 05, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! It is always great to know our team are going out their way to make your car buying experience a positive one. We hope to see you again and the team here at Mark Wilson's hope you enjoy the 'new' ride!

March 04, 2018

March 4, 2018 The best. 2nd car I’ve bought from Wilson’s And if a third is needed I be back Sales people professional and the very best Service department folk More

by b.grannybroh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Harris, Jeff Botter, Hailey Herman
Mar 05, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words. It is always a pleasure to hear when we have a happy customer, even better knowing that your overall car buying experience was positive and enjoyable. We are glad to hear that you would be considering to return, when a third is needed and that you will be repeat Mark Wilson's Better Used Cars customer. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information! We look forward to having you return to the dealership. Enjoy the 'new' car!

March 02, 2018

They are awesome Very helpful. Jason was fantastic and Stu really taught me and my wife alot. We ended up leaving with two cars. Both are beauties. They answered all o More

by budyzer88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Beyers, Stu Jeffery
Mar 02, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words. We totally agree with you, Jason and Stu are great! We will pass on your message to management. The Mark Wilson's team are happy to hear that you had a great car buying experience. We hope to see you again!

March 01, 2018

Questionable Ethics I have been a customer for many, many years. In the end I have left feeling ok about things although I have it with being overcharged, I could list se More

by Wasteoftime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kristy Hagget
Mar 02, 2018 -

Mark Wilson's Better Used Cars responded

Hello, I'm sorry to hear you are not feeling fully satisfied with the service you received. We strive to go above and beyond to provide a superior level of service at extremely competitive rates. I am particularly surprised as you seemed happy when you left with your vehicle. It's never pleasant to have mechanical issues come up, but if we can provide any clarification and photographic support of the work that was required and completed, we want you to feel satisfied and confident in your vehicle and our service department. Further, we'd be happy to discuss extended warranty options with you to provide peace of mind in case something happens in the future. My door is always open. Sincerely, Joe Barber Service Manager Mark Wilson's Better Used Cars

February 25, 2018

Great dealership! Second time dealing with Wilsons and once again they were a pleasure to deal with. Ramsey was my salesman and he was great. No pressure but plenty of More

by MyCaddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Breese, Ramsey Ghandour
Feb 26, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! We are happy to hear Ramsay was able able to assist you with great service. We look forward to seeing you again, enjoy the new ride! :)

February 24, 2018

Well welcomed by staff Very freindly staff. Clean dealarship willing to help you to get your vehicle you would like. Recived my suv on time when i asked and ckean. More

by stevemcf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stu Jeffery, Ramsey Ghandour
Feb 26, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! We hope you enjoy your new ride :)

February 24, 2018

Customer service I was so happy when I went to buy my car and I found Karl helped me to find the one I was looking, everything was perfect until the day I got my car, More

by moyma4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Clarey, Joe Barber, Randy Carney
Feb 26, 2018 -

Mark Wilson's Better Used Cars responded

We are very sorry to hear your experience with Mark Wilson's was not entirely positive. Please contact Neil P. or Scott W. ( both are Sales Managers) at 519-836-2900 to discuss your issues in further detail. They would be happy to assist you.

February 24, 2018

Top notch service, friendly staff and huge selection of cars In the process of buying my second car from Mark Wilson's in the past 5 years and they make the process very easy and do all the hard work for you. Ev More

by Paul Barlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Harris, Sarah Breese
Feb 26, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words and a huge thank you for being a customer who continuously returns to Mark Wilson's Better Used Cars! We really appreciate your loyalty towards our business and we look forward to seeing you again! :)

February 23, 2018

Attentive to detail. Michael was very helpful and considerate. He was attentive to detail and helped me with all the steps of the process. He was easy to contact and very More

by claire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca, Jeff Botter, Hailey Herman
February 23, 2018

Smooth and easy experience. Very happy! This is the 2nd time I've shopped at Wilson's and will continue to. They treat you right and make sure everything runs smoothly. This time around Kar More

by Raquel Solis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Karl Clarey
Feb 26, 2018 -

Mark Wilson's Better Used Cars responded

Hello Kela, Thank you for your kind words and a huge thank you for being a customer who continuously returns to Mark Wilson's Better Used Cars! We really appreciate your loyalty towards our business and we look forward to seeing you again! :)

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