Back

Mark Wilson's Better Used Cars

Guelph, ON

4.7
1,838 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

Directions

By Type

1,838 Reviews of Mark Wilson's Better Used Cars

July 11, 2018

Customer Service The Acadia I bought on June 15 had winter tires, and the car is making this awful rattling from the front right dashboard. Of course I can't seem to g More

by charlenelonglade
Customer Service
Recommend Dealer
No
Employees Worked With
Beverlee Boettger
July 11, 2018

Great people to deal with My 2nd car from Mark Wilsons. Great cars at a good price and always a pleasant experience. Salesperson was always ready to go out of the way to help. More

by mohit.batsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Belanger
Jul 12, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review! It is always a pleasure to hear of a Mark Wilson's Better Used Cars returning customer. We hope to see you in the dealership again. Enjoy the new vehicle!

July 10, 2018

Awesome experience ! Not only did I get a great deal but the customer service was exceptional. Absolutely no pressure and always very helpful. Not only will I be back agai More

by nathanmlister
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh, Alyssa Weller Holiday
Jul 10, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear that our team was able to help provide you with an easy and stress-free car buying experience. We hope you enjoy the new vehicle and have the pleasure of seeing you at our dealership again

July 10, 2018

Very accommodating. Friendly staff. Visited Wilson’s found my car. Then unfortunately I had a workplace accident which limited my movement. Broke my ankles. Wilson’s staff helped me with More

by M.A.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Beyers, Stu Jeffery
Jul 11, 2018 -

Mark Wilson's Better Used Cars responded

Thank you so much for sharing your experience with Mark Wilson's Better Used Cars and the Wilson's team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new car. Management and the team will be thrilled to hear your feedback!

July 07, 2018

A very pleasant experience. Never felt pressured. Ryan, our salesmen was very helpful. We were able to see multiple versions of the vehicle we had decided on (mileage, options, More

by david0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa Welsh, Ryan Mercer
Jul 09, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars! We are happy to hear you had a pleasant car buying experience, here at Mark Wilson's and that Ryan was able to help you find the right car for you. We hope to have the pleasure of seeing you again.

July 06, 2018

Great experience Never felt pressured... Trevor , our salesmen was very helpful.. we were able to see multi vehicles..which helped in our decision. Mark Wilson's empl More

by jerilyn82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Trevor Hart
Jul 09, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars, Jerilyn! We are happy to hear you had a great car buying experience and that Trevor was able to help find the right car for you. We hope to have the pleasure of seeing you again.

July 05, 2018

Beware of the hidden cash grab! We bought our 2nd vehicle from Mark Wilson’s recently and can’t say I’m overly impressed with them this time around. Our salesman Ron was great howeve More

by Notimpressed
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Harris, Shari Macquarrie
Jul 11, 2018 -

Mark Wilson's Better Used Cars responded

Thank you very much for your purchase, we do appreciate your choosing us to purchase your vehicle. I would be happy to discuss your experience with you to determine how we can improve our valuable customer’s experience. Please don’t hesitate to call Dave at 519-836-2900 ext 230.

July 05, 2018

Fast Sale This is our second car purchased at Wilson’s. We had a great experience first time around, we came back the second. We had no clue what we wanted and More

by richardsfamily06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Culling, Ryan Mercer
Jul 05, 2018 -

Mark Wilson's Better Used Cars responded

Mark Wilson's Better Used Cars would like to congratulate on your new VW Beetle! Thank you for taking the time to write about your experience. It is wonderful to hear that Ryan and Kim were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

July 04, 2018

Great experience! I couldn't be happier with my car! Staff was very helpful in answering all my questions as this was my first car and I never felt pressured to make a More

by akatona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverlee Boettger, Jeff Botter
Jul 04, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your review of Mark Wilson's Better Used Cars. We are happy to hear our team was able to give you an amazing car buying experience and we do car about helping you find the best car for you :) We look forward to seeing you again!

July 04, 2018

Good Friendly Service Everyone from the sales person (Chris) who answered my email in a matter of seconds, to the ladies at the front desk, to the financing and delivery st More

by jenn_armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie, Chris LaChappelle
Jul 05, 2018 -

Mark Wilson's Better Used Cars responded

Thank you for your kind words! The team here at Mark Wilson's Better Used Cars is happy to hear that our team was able to give you a great car buying experience and will pass on your comments. We hope you enjoy your "new" vehicle. Have you heard about our referral program? Go to www.shopwilsons.com under the Reviews/ Referrals tab for more information!! Thank you.

...
41
...