
Mark Wilson's Better Used Cars
Guelph, ON
Filter Reviews by Keyword
By Type
1,863 Reviews of Mark Wilson's Better Used Cars
2015 Mitsubishi Outlander My husband and I decided we needed a bigger vehicle, but we are low income, and don’t have great credit. We wanted something that was safer and had mo My husband and I decided we needed a bigger vehicle, but we are low income, and don’t have great credit. We wanted something that was safer and had more room for your baby, and all of his things. We were happy when we saw Wilson’s had a Mitsubishi Outlander because that was the specific vehicle we were looking into.. and everyone worked really hard to keep up within our budget and were as accommodating as possible. We had a few hiccups along the way but ultimately our whole team, from sales, to finance, was excellent and they went above and beyond. The week after we purchased our vehicle we needed to be in touch with the dealership again but all of the original people we had dealt with were on vacation - so we were referred to someone else and they were also wonderful and very helpful, and accommodating. Would for sure recommend Wilson’s to anyone looking for a used vehicle and a great team of sales and finance experts. More
No pressure! I was on my own wanting a vehicle and friends and mechanics recommended them. I went one morning and happened to get Rod who didn’t pressure me into I was on my own wanting a vehicle and friends and mechanics recommended them. I went one morning and happened to get Rod who didn’t pressure me into any car or try to up sell. I felt very comfortable and he got the keys for each car as I tried them and brought the keys back each time. He let me make the decision and I left after choosing the best car for me. I felt if I had left that day without buying, it would have been ok too. He may have called but I didn’t feel threatened. More
Great Service 2 days after car purchased Service Center was quick to respond to the engine light coming on. They booked me in the same day, ordered parts and repaired vehicle within 2 days. Service Center was quick to respond to the engine light coming on. They booked me in the same day, ordered parts and repaired vehicle within 2 days. Good Work!! More
Excellent Service Staffs were friendly, no sales pressure. I really appreciate how Ron and Sarah helped in this process. They were superb. If I have to buy another c Staffs were friendly, no sales pressure. I really appreciate how Ron and Sarah helped in this process. They were superb. If I have to buy another car again, I will definitely go back to them. My big thanks More
Very pleased The people we dealt with were friendly and professional with no sales pressure. There were no hassles and they did everything they said they would do The people we dealt with were friendly and professional with no sales pressure. There were no hassles and they did everything they said they would do was taken care of. I plan on being a repeat customer. More
Great Service fast And courteous service, there was no pushiness offered us to take truck for test ride if we chose. Liked the truck and were able to sit down with fast And courteous service, there was no pushiness offered us to take truck for test ride if we chose. Liked the truck and were able to sit down with Michael while our truck was being assessed. Answered all our questions and addressed our concerns with Michael and Alexa. More
Great service with both Ryan and Kim This is our second vehicle we have purchased from Mark Wilsons lot. We had purchased our jeep about 5 years ago which turned out to be a very good buy This is our second vehicle we have purchased from Mark Wilsons lot. We had purchased our jeep about 5 years ago which turned out to be a very good buy. Chase AKA Ryan was very helpful friendly and knowledgable, Kim finished up the deal and was also very nice...we would def recomend your business to family and friends More
Great purchasing experience! We just picked up our new (used) car from Wilson’s and were really happy with the experience. From our initial inquiry about the vehicle to pick up, R We just picked up our new (used) car from Wilson’s and were really happy with the experience. From our initial inquiry about the vehicle to pick up, Rod and Marco were fantastic to work with, as were the other staff there. People were friendly and were clearly knowledgeable about the vehicles. Our test drive was easy - they gave us lots of information about the vehicle up front and were honest about things like the quirky remote starter. While they do get a lot of cars from Quebec (where people don’t always report accidents the same way), they were able to show us a paint depth report that reassured us that there were likely no repairs that wouldn’t show up in the Carprood. There wasn’t any pressure to buy and while they don’t offer much wiggle room in the price, it was already the lowest in comparison to what we could find online, so that wasn’t bad. Jon, from financing, was great and provided lots of information about warranties, without being pushy about them. Everyone was super responsive when we had questions (we usually got email responses within minutes) and we got what felt like a pretty fair deal on our trade in, considering that it was a very well-loved car. Overall, it was a quick and painless process with Wilson’s! More
Painless I am new to the area and was searching for cars on line when noticed quite a few of the cars I was interested were at this dealership. I attended Mar I am new to the area and was searching for cars on line when noticed quite a few of the cars I was interested were at this dealership. I attended Mark Wilson's and was introduced to Ron Harris. Ron was easy going and not pushy and was a pleasure to work with. I visited one other dealer before Mark Wilson'sBetter Used Cars and was not impressed with sales person or what they would give me on trade. Wilson's gave me $1500 more for my trade! Thanks for everything and I will see you again when it's time for a new car. More
Good timing They explained the needed repairs and gave accurate pricing. Done in a timely fashion. Mechanic also explained some issues that were corrected. Alwa They explained the needed repairs and gave accurate pricing. Done in a timely fashion. Mechanic also explained some issues that were corrected. Always have work done to my liking. More