Mark Wilson's Better Used Cars

Completely Satisfied I contacted Marco at Mark Wilson's after finding an advertisement for a 2008 Audi A4 Quattro on Kijiji and Auto Trader. Marco was very helpful and I I contacted Marco at Mark Wilson's after finding an advertisement for a 2008 Audi A4 Quattro on Kijiji and Auto Trader. Marco was very helpful and I appreciated his quick response, honesty and description of the vehicle. We came to terms subject to my viewing and testing the vehicle as I had a 7 hour drive one way to visit the dealership. Marco had the vehicle ready when I arrived; I tested the vehicle and was completely satisfied. I was able to complete the entire visit within about 1 hour and I drove the car 7 hours back home the same day. Marco provided excellent all round service and follow-up. I'd highly recommend Marco and Mark Wilson's to anyone based on my personal experience. * Thank you * More

Disappointment Looked very promising initially and the communication and service was good. But on the day of pick up, they kept delaying the time by which it was sup Looked very promising initially and the communication and service was good. But on the day of pick up, they kept delaying the time by which it was supposed to be ready on the grounds that it needed to be detailed. The end result was very disappointing and I would not consider that a detail but a causal cleaning. There was still dirt in obvious spots. The salesman was not knowledgeable about the car at all. He didn't know that the engine bay was missing all its plastic covers. He didn't know anything about the car other than the price. I noticed a few trim pieces missing and Jason was nice enough to make sure those were sent to me at their expense. However one of the items they quoted for the delay (the glove box hinge) was still not fixed at the end of the day so they sent me the part as well. I was told all maintenance had been done. This was false. When I got home and checked the car over in more detail, especially known issues with the 2.0T engine, such as the cam follower, I found that it had completely disintegrated, damaging the fuel pump and potentially a lot of other expensive components. This had most definitely not been replaced. I checked the cabin air filter which literally takes 10 seconds to access and this too had not been replaced. In the end I wonder if the oil had actually been changed as advertised or if I was just led to believe it was. For a dealer that deals with this many cars, especially a significant number of high end German cars, I felt confident to buy from them, even flew across the county to come pick this car up, only to be let down by the over all experience. In the end, the price was not worth the quality of the car I was promised. I would never buy from them again. More

Nice after Sales Service! 2007 Mazda Pleasant staff and easy to deal with. Had our vehicle inspected after purchase and there were a few issues overlooked. Wilson's took car 2007 Mazda Pleasant staff and easy to deal with. Had our vehicle inspected after purchase and there were a few issues overlooked. Wilson's took care of all the issues on my first phone call. Absolutely no push back from the staff and management. Their main concern was to have a happy and satisfied customer and they succeeded. The car has performed well since day 1. Thanks for making our purchase of a used vehicle a pleasant one!! Cheers! More

Great Expererience at Wilson's This year we purchased our second car with Wilson's it was a wonderful experience. They are courteous, and pleasant to work with . Salesman Ron Harris This year we purchased our second car with Wilson's it was a wonderful experience. They are courteous, and pleasant to work with . Salesman Ron Harris is very knowledgeable and helpful. I will certainly recommend to anyone to shop at Wilson's More

2013 dodge avenger pleasant buying experience, thank you, very nice people to deal with, i would recommend wilson's to all my friend's and family, thank you scotty pleasant buying experience, thank you, very nice people to deal with, i would recommend wilson's to all my friend's and family, thank you scotty More

Well Done thanks Jim and Shari for getting the financing could not have done it with out you guys! again thanks,Calvin love my new 2008 impala!!! thanks Jim and Shari for getting the financing could not have done it with out you guys! again thanks,Calvin love my new 2008 impala!!! More

would shop there again Marco was very helpful! they took care of a few issues we had with the truck, all was done with a smile. we were impressed with the honesty , friendli Marco was very helpful! they took care of a few issues we had with the truck, all was done with a smile. we were impressed with the honesty , friendliness, and willingness to please and accommodate. i would send my family and friends on the drive from Hamilton to Guelph to deal with Marco if and when they are in the market for a new vehicle!!!!!! More

Our New Car From the point we entered the lot until we drove our new car off the lot, Everyone was so helpful to find our family the perfect car for our family. From the point we entered the lot until we drove our new car off the lot, Everyone was so helpful to find our family the perfect car for our family. More

amazing place to buy a car Jamie did such a good job helping me get my truck. He went above and beyond trying to help get me into my ram and Mellissa from finance was great, she Jamie did such a good job helping me get my truck. He went above and beyond trying to help get me into my ram and Mellissa from finance was great, she also went above and beyond helping me get the truck approved at a good rate. I will defiantly buy my next truck from mark Wilson More