Mark Wilson's Better Used Cars

Typical Used Car Salesmen - Bait and Switch Me: "Throw in the back-up camera and tinted windows and we'll buy the car today" Him: "Let's write this up!" ...half an hour of filling out forms... Me: "Throw in the back-up camera and tinted windows and we'll buy the car today" Him: "Let's write this up!" ...half an hour of filling out forms... goes to see his manager Him: "We can't give you the back-up camera. Do you still want the car?" Other bad things: 1) Went to pick up the car, it didn't have a license plate mount on the front so they sent me on an errand to a Hyundai dealership where I waited for an hour for someone to put the plate mount on. (Wilson's did pay the bill though) 2) The wiper blades were in terrible shape and had to be replaced (They did offer to replace them if I brought the car back, but I live an hour away so it's cheaper for me to replace them on my own) 3) Scratches and dents in the rear bumper. I didn't notice them until I got the car home. Would have been nice if they had been pointed out to me prior to purchasing. Maybe that's too much to expect of a used car dealer though. 4) I emailed Jamie to request a photo of the rear of the car. Two weeks go by, no response. Then I get an email from him asking if I am still interested in buying a car?? He'll follow up on a new sales lead but once the sale is completed he's done with you. (Wilson's did eventually send me a photo of the bumper showing the scratches and dents to prove that the damage didn't occur after I signed the paperwork but it also proves that they were well aware of the damage but didn't feel the need to point it out to me.) 5) Wilson's gets good reviews by offering free oil changes. Write a review, print it out and bring it in, get a free oil change. Who's going to take in a negative review and expect their free oil change? The good things: 1) The price of the car was decent although it was previously a rental car (also not pointed out to me before we started filling out the paperwork) so it's a risky buy 2) The car had a half tank of gas when I picked it up, not just the quarter tank promised in the contract 3) The car was very clean inside and out Overall: I would recommend this dealership but be very careful and do your homework. Important decision-making information is not volunteered so have a list of good questions and be prepared to walk away when they pull the old bait and switch. More

Salesman of the year Purchased a 2013 Mazda CX5 my salesman Jamie was one of the best I have ever dealt with, extremely polite, very professional, No Pressure, No Haggle, Purchased a 2013 Mazda CX5 my salesman Jamie was one of the best I have ever dealt with, extremely polite, very professional, No Pressure, No Haggle, as I as to test drive tis vehicle, he quickly arranged to have this SUV brought around, request a copy of my diver's licence, promptly returned it and explained take it for a drive take your time no rush. Upon our return Jamie declared "What you think", I replied quite nice and raised a few points and questions that was quickly and professionally answered, I declared we would like to take a few hours to discuss the possibility of the purchase. We were quite surprise to hear Jamie replied No Problem, I am here until 5:00P.M today here is my card please let me know your decision. We made our way back and closed the deal on a fantastic vehicle Thanks to a salesman that has earned his commission. WELL DONE Jamie, my wife and I congratulate you on your Talent. More

Great experience.. will recommend! Thanks Jamie, Just wanted to thank you for your great service and patience you showed me. Great car, great experience and I will be recommending t Thanks Jamie, Just wanted to thank you for your great service and patience you showed me. Great car, great experience and I will be recommending to friends and family. More

Review on Ron 2015 I went to Mark Wilson's to purchase a new vehicle after hearing about the great experience my mom and dad had and talked to Ron Harris about leasing a I went to Mark Wilson's to purchase a new vehicle after hearing about the great experience my mom and dad had and talked to Ron Harris about leasing a new 2014 Ford Focus Titanium, My overall experience was great, they made the whole process nice and easy, not to mention Ron himself was very serviceable and courteous not to mention polite :) I would recommend Ron for anybody going in to look for a new vehicle. Thanks again More

First Car! I purchased my first car, a 2013 Mitsubishi RVR from Wilson's. I had a great no pressure salesman, Jim who was very helpful and informative. I had a g I purchased my first car, a 2013 Mitsubishi RVR from Wilson's. I had a great no pressure salesman, Jim who was very helpful and informative. I had a good experience and would recommend Wilson's to others. More

Mini Cooper Countryman Excellent salesman, Rod, absolutely no pressure to buy or to add extra warranty etc., very good experience with the sale. We phoned back and forth fo Excellent salesman, Rod, absolutely no pressure to buy or to add extra warranty etc., very good experience with the sale. We phoned back and forth for three days with offers/counter offers and finally arrived at a number on the phone, very modern I thought! Finance people were awesome - quick, accurate, very pleasant. And the whole place is dog friendly. More

4th vehicle from Wilson's!! love their cars!! This is our 4th vehicle from Wilson's!! This time we bought a pretty 2011 Ford Escape. We always have a good experience with Wilson's. It is always b This is our 4th vehicle from Wilson's!! This time we bought a pretty 2011 Ford Escape. We always have a good experience with Wilson's. It is always busy but everyone makes you feel comfortable, no hassle, no pressure, just good used cars. Thanks Sohail (Sunny), you made our experience a good one!! We will see you again soon, the husband wants another Audi!! More

great price excellent service I was dealing with Miguel Juan and Shari Goldsworthy for the purchase of my 2011 audi a3 . Extenuating circumstances prevented me from visiting the d I was dealing with Miguel Juan and Shari Goldsworthy for the purchase of my 2011 audi a3 . Extenuating circumstances prevented me from visiting the dealership so this entire transaction was done long distance. Dealing with Mark Wilson's inspired enough confidence in me to purchase the vehicle sight unseen! They delivered the vehicle to my door and it was exactly as expected and as promised. Five stars for Mark Wilson's. Thanks Miguel for your support and patience! Peter More

polite,friendly and no pushy experience Was dealing with Jim Gray ( salesman with customer friendly qualities) , he was the kind of sales person that i was expecting when i entered the deale Was dealing with Jim Gray ( salesman with customer friendly qualities) , he was the kind of sales person that i was expecting when i entered the dealership to buy my new vehicle.Jim was very patient, nice and polite and was very supportive in choosing my next car.and finally helped me choose a better vehicle at the end. i would definitely recommend mark wilsons to my friends in future. Thanks Jim for your support More

Very good service and communication Happy with our purchase and experience. Had some issues with car which was taken care of prior to our purchasing of car. Friendly and helpful sale. A Happy with our purchase and experience. Had some issues with car which was taken care of prior to our purchasing of car. Friendly and helpful sale. A good experience, and good price. More