Mark Wilson's Better Used Cars

Couldn't have had better service. My husband and I traveled from out of town via train to pick up our car. It was a Sunday and couldn't have been more complicated. Paperwork was ready, My husband and I traveled from out of town via train to pick up our car. It was a Sunday and couldn't have been more complicated. Paperwork was ready, the car was cleaner than new and we were on our way in minutes. Thank you for working with us. More

Great experience We recently downsized from 2 vehicles to 1. We decided to check out Mark Wilson's in Guelph. Our experience was great. Miguel was super pleasant, frie We recently downsized from 2 vehicles to 1. We decided to check out Mark Wilson's in Guelph. Our experience was great. Miguel was super pleasant, friendly, and helpful. We arrived at the dealership with a few cars in mind to test drive, but after going through the pamphlet, decided we wanted to check out other vehicles as well. Miguel did not rush us or pressure us into getting anything and was very patient as we test drove 6 cars (spending most of our afternoon there). We decided we wanted to purchase a 2012 Mazda 3. We had some small problems that occurred when picking up the vehicle, but the staff and service has been phenomenal and helpful with all issues ensuring they are dealt with in a correct manner. We've had our Mazda 3 now for about 2 and a half weeks and are loving it. Thanks to all staff involved in this transaction and to Miguel for his above and beyond customer service! We will definitely consider going back there when we decide to purchase another vehicle :) More

Great customer service and from a distance I have waited a few weeks after purchasing my 2014 Mazda 6 from Wilson's. The reason I waited was to allow me some time to wash and wax the car, drive I have waited a few weeks after purchasing my 2014 Mazda 6 from Wilson's. The reason I waited was to allow me some time to wash and wax the car, drive it and test it, and learn about all of the features. Having done all of that, I am completely satisfied with the car I purchased and with the excellent customer service from Rod and Liz at Wilson's. I live 400 km away from them, and have never bought a car from somewhere so far away before. But Rod went the extra mile to ensure I was happy with it. I like that I can watch a video of a walk-through of the car on their site, that I can see the CarFax report, that they use a very fair price that I don't have to dicker back and forth on. In addition to that, I had a local mechanic in Guelph look at the car, he made a couple of recommendations, and Wilson't looked after it. I took the train to Guelph and Rod picked me up at the train station, and the vehicle was ready to go. I would not hesitate to purchase a car from Wilson's again in the future. They have a great selection, excellent prices, fabulous customer service, and I feel like you get tremendous value for money there. More

We recently purchased a 2014 Journey. During the purchase of our vehicle, we were extremely pleased with the girls at reception as soon as we entered the building. Within minutes Rod Sider During the purchase of our vehicle, we were extremely pleased with the girls at reception as soon as we entered the building. Within minutes Rod Sider was greeting us and discussing our wishes. He dealt with us in a very helpful and professional manner, his knowledge of the vehicle we were interested in was appreciated. More

Car Shopping Made Easy & Pleasant We went to Wilson's on a whim and very quickly wound up buying a vehicle! Their selection was great. We had a clear idea of what we wanted and were We went to Wilson's on a whim and very quickly wound up buying a vehicle! Their selection was great. We had a clear idea of what we wanted and were pleasantly surprised to find that they had the right vehicle for us on the lot. Jim was helpful and accommodating. Other staff did a great job in support, including the thorough attention they gave to fixing a couple of concerns we identified during the 30-day warranty period. We are very happy with our purchase. More

These People Truly Care Just over 3 years ago, I purchased a 2008 Hyundai Santa Fe from Mark Wilson's Better Used Cars (please see my original review regarding these great pe Just over 3 years ago, I purchased a 2008 Hyundai Santa Fe from Mark Wilson's Better Used Cars (please see my original review regarding these great people dated 09 January 2013). To this day, I remain extremely pleased with my purchase. Over the last few years, I appreciate the follow up communication I have received regarding my purchase. Both the dealership and my original salesperson, Rod Sider have gone "the extra mile" to ensure that I was informed regarding "recall notices" as issued by Hyundai Canada. I recently had a pleasant conversation with Rod and look forward to seeing their expanded facility. As I stated in my initial review, these people treat you like family and care about your satisfaction unlike most other dealerships who only care about their last sale. I really look forward to my next vehicle purchase with them. Well worth the drive from Toronto. Sincerely, Dave and Kim More

Friendly and helpful Thomas was really great to deal with. I had a couple of cars in mind when I arrived and he was more than happy to round them up for test drives. He Thomas was really great to deal with. I had a couple of cars in mind when I arrived and he was more than happy to round them up for test drives. He wasn't pushy at all and isn't the typical "fast talking" car salesman. He was patient and informative...I'd be happy recommending him to anyone. Elizabeth in Finance was also very helpful and informative when it came to choosing the right options for me. More

Hassle-free Service with a Smile :-) I like the fact that there are no hidden fees in the price of the vehicle. It made it extremely stress-free that I knew exactly what I would have to I like the fact that there are no hidden fees in the price of the vehicle. It made it extremely stress-free that I knew exactly what I would have to pay without the annoying bartering that often comes with buying a used vehicle. Our sales rep, Ron Harris was incredibly patient while I test drove several vehicles over a couple of days. I never felt pressured at any point and he was very pleasant and easy to talk to. Once I selected a vehicle he went out of his way to make sure all my concerns regarding the vehicle were taken care of immediately. I would highly recommend Mark Wilson's Dealership and that you request Ron to help you out! He's the guy in the hat :) More

Excellent, Efficient, Thorough & Did Not Waste Our Time! Great experience with Ron Harris. We knew what we were looking for and he didn't waste any time helping us find exactly that. Ron went over and abov Great experience with Ron Harris. We knew what we were looking for and he didn't waste any time helping us find exactly that. Ron went over and above to help us receive excellent customer service. Once we made a decision Ron was amazing at not wasting any of our time, yet ensuring we were enjoying ourselves and looked after. Highly recommended. More

Exemplary service in every way Marko was a pleasure to deal with. Not many would take the time on thier day off to answer questions. He made it a personal mission to see that I was Marko was a pleasure to deal with. Not many would take the time on thier day off to answer questions. He made it a personal mission to see that I was happy with my purchase and service. Wilsons has made customer service a tip priority and it shows. Daneen was great in ensuring we got the car we loved and was pleasurable to deal with as well. Thank you all so much for the fabulous experience. Wilsons will be highly recommended by me to any one in the future. More