Mark Wilson's Better Used Cars

Third time around, and will keep coming back! Having bought three vehicles from Mark Wilson's, the experience has been "second to none" at all levels of our experience. Starting at the front door Having bought three vehicles from Mark Wilson's, the experience has been "second to none" at all levels of our experience. Starting at the front door with the friendly welcoming admin staff, as well as dealing with the service and sales managers Most of all, the person that came through on top was our Sales Representative Miguel Juan! It was our second time dealing with him and there is no one else I would rather do business with than him. He absolutely looked after our best interests from the start of the transaction to the completion. It was like we were long lost friends when we came in for our third vehicle and just picked up on our conversation where we left off. Miguel is most definitely a valuable asset to the Mark Wilsons team and I truly recommend giving him a call if your ever in the need for great quality used vehicle! When the time arrives and we're in need for another vehicle, Mark Wilson's and Miguel will be the people my wife and I reach out to! Gerry and Sandy More

Third time is a charm We would like to begin by saying that we were treated by all staff with respect and in a very pleasant manner right from the beginning. Our salespers We would like to begin by saying that we were treated by all staff with respect and in a very pleasant manner right from the beginning. Our salesperson Miguel remembered us as if we had been friends forever. We explained what we were looking for and he addressed our needs and answered all our questions. He went above and beyond to make sure that we left with the vehicle we wanted and that we were totally satisfied. This is our third vehicle and we will definitely be back, when it is time to buy our next one. More

Not the best experience We arranged to purchase a car over the phone and made a 5 hour trip to come pick it up. When we arrived, the car salesmen went on his lunch, which I u We arranged to purchase a car over the phone and made a 5 hour trip to come pick it up. When we arrived, the car salesmen went on his lunch, which I understand, but no one else was made available to us. When we went to sign financing paper work, multiple items on the paperwork, including the sale price of the car, financing rate and spelling of my last name, were incorrect. It was also a Friday afternoon, and we felt that we were being rushed out very quickly. So much so, that we actually left without paying the down payment (an oversight on all of our parts). Thirty minutes later, while driving a voicemail was left by the individual in financing that we worked with. When we had originally put a $500 hold on our the car, we used a credit card. The individual in financing went ahead and put a $2000 down payment on the same credit card without verifying with me that the credit card was the payment method we wanted to use, or if it was ok that they did so. I feel that was the most unprofessional action of the day, and that it was done so more to protect themselves from being in trouble. I feel they should have admitted to the mistake and waited for my confirmation that they could put such a large sum of money through on my credit card. The car is good. The cost was fair. The experience was not something we would repeat. We will not be returning to Wilsons and hope that future customers have a better experience. I leave this post not to whine, complain or to cry foul, but to encourage the employees (if they recognize themselves in this story) to continue to strive to provide better service, and to accept that mistakes happen and they should not react the way that they did. The payment on the credit card without asking really did turn me off from returning to this dealership in the future. More

Great Experience Just picked up my new Town & Country. Winston, my sales associate was awesome to work with. Sarah in finance, was very pleasant, informative and pro Just picked up my new Town & Country. Winston, my sales associate was awesome to work with. Sarah in finance, was very pleasant, informative and professional. I was able to bring the van home to my wife so as a family we could check it out. The kids will have many years of great trips and adventures. Thanks everyone! More

Awesome Experience! This was my second time purchasing a vehicle from Mark Wilson's and the experience was great from start to finish! Jason, our Sales Associate was ve This was my second time purchasing a vehicle from Mark Wilson's and the experience was great from start to finish! Jason, our Sales Associate was very pleasant and able to answer all our questions. Kim, our Business Manager, was very personable, quick and efficient. I did not have an appointment to pick up the car but when I approached the desk, I was met with a smiling Receptionist, who was quick to assign us a different Business Manager, Shari (Kim not working that day) to finalize the deal and get me on my way with my new car. Shari was excellent. Rod escorted me to my new car, took the time to point out a few features, including having the seat warmer turned for me! I look forward to visiting Mark Wilson's for future purchases! More

Great experience I just bought a car here and Thomas was very helpful. He wasn't pushy at all and was helpful through the buying process. Overall I would recommend thi I just bought a car here and Thomas was very helpful. He wasn't pushy at all and was helpful through the buying process. Overall I would recommend this dealer. More

Great place to buy a car Buying a car can be fun but stressful. The folks at Mark Wilson's made the experience of car shopping and buying to be one of those worry/stress fee Buying a car can be fun but stressful. The folks at Mark Wilson's made the experience of car shopping and buying to be one of those worry/stress fee, simple, quick and easy transactions that leaves you not only feeling good about the experience, but also gives you the confidence that they are there to service your needs with your purchase above and beyond. I found the entire experience and the people to be helpful, committed to making the experience a pleasant one and did all the legwork. My only responsibility was to put the keys in the ignition and wave as I drove off the lot. If you're looking for a great experience when buying a car, visit Mark Wilson's first. You likely won't have to go anywhere else. More

Very helpful!! Bought my first car here. So happy I did. Felt welcomed and comfortable as soon as I walked in the door. Very friendly, courteous and very helpful. Bought my first car here. So happy I did. Felt welcomed and comfortable as soon as I walked in the door. Very friendly, courteous and very helpful. More

Great place excellent people and service This was my first used car experience, it started off odd with a booked test drive and the car already being sold. After that they were nothing but gr This was my first used car experience, it started off odd with a booked test drive and the car already being sold. After that they were nothing but great, they found a car that met all my criteria. I would recommend this dealership to anyone seeing as they have such a large selection and best overall prices compared to their competitors. More

Used car purchase Quick and easy process. Looked for reliable used car for uni student. Hope to have found reliable vehicle for decent price. Pleased with results. Well Quick and easy process. Looked for reliable used car for uni student. Hope to have found reliable vehicle for decent price. Pleased with results. Well maintained and feel I got a quality purchase. More