
Mark Wilson's Better Used Cars
Guelph, ON
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1,867 Reviews of Mark Wilson's Better Used Cars
Customer Service is Key The staff were professional and friendly from the first test drive to the final inspection. The large selection of vehicles to test drive made the exp The staff were professional and friendly from the first test drive to the final inspection. The large selection of vehicles to test drive made the experience fun, and allowed me to make an informed decision. More
Awful quality I purchased a vehicle in December and turned the a/c on in May for the first time to find out it does not work. When I called to have it repaired they I purchased a vehicle in December and turned the a/c on in May for the first time to find out it does not work. When I called to have it repaired they wanted me to pay for it. I thought was ridiculous due to the fact I was told I should have checked it when I looked over the car. Keep in mind this was December...it's going to blow cold air regardless. The service manager was a complete xxx and had nothing more than one word answers and lack of empathy. I called to talk to the sales rep who I purchased the car through and he wouldn't even give me the time of day either. Was very friendly and talkative when he wanted my money though. I drove an hour to this horrific dealership. I would in no shape or form recommend this place. It does not stand behind its products and the mechanics don't take they're job very seriously. Worst place I've ever done business with. Stay away unless you want to purchase a vehicle that isn't working up to standard. More
2014 Fiat Very busy dealership which is good for you but lack on service. Had to wait to see a manager to finalize the deal and waited 1 hour after making an ap Very busy dealership which is good for you but lack on service. Had to wait to see a manager to finalize the deal and waited 1 hour after making an appointment to pick up my vehicle More
purchase of late mode Jeep All the sales and business staff were polite and friendly. I actually prefer a dealership where prices are firm but fair because I don't like to negot All the sales and business staff were polite and friendly. I actually prefer a dealership where prices are firm but fair because I don't like to negotiate. More
2012 Ford Fusion Purchase Overall I would highly recommend Mark Wilson's as the place to go for a used car. All of the cars are top notch.and the staff is very friendly . They Overall I would highly recommend Mark Wilson's as the place to go for a used car. All of the cars are top notch.and the staff is very friendly . They took care of our needs and answered any questions we had. More
Awesome experience !!! I needed to get a car rather quickly. I went into Mark Wilsons and Thomas was very helpful and accomadating. He was able to answer all of my question I needed to get a car rather quickly. I went into Mark Wilsons and Thomas was very helpful and accomadating. He was able to answer all of my questions and got me into a car that met my needs. Thank you Thomas. More
Awsome Since discovering Wilsons I've made two vehicle purchases and have great experiences both times, a worry free experience and and the confidence of kno Since discovering Wilsons I've made two vehicle purchases and have great experiences both times, a worry free experience and and the confidence of knowing your in good hands. Ron Harris and Stu Jeffery hats off to you both you did an awesome job ,and to the service department great work! To Ron Harris, Stu Jeffery and all the staff at Wilsons thank you and keep up the good work! More
The rose is in the middle We had barely touched Canadian soil and we were in need of buying a car .... Ron Harris came to the rescue to assist my husband Kevin and I. With We had barely touched Canadian soil and we were in need of buying a car .... Ron Harris came to the rescue to assist my husband Kevin and I. Within an hour we were convinced on the type of car we wanted to buy and made a firm offer there and then! We bought a 2015 Mazda3 due to excellent gas mileage. If you want sound advice from anyone ... Ron is the guy you're looking for! Last but not least, everyone at Mark Wilson's was friendly and extremely helpful. Alice / Kevin Chandler More
Shari is AMAZING!! My husband an I went into purchase one vehicle because we were in a pinch and needed two ASAP! Once the decision was made to trade our van in and buy My husband an I went into purchase one vehicle because we were in a pinch and needed two ASAP! Once the decision was made to trade our van in and buy two cars from Mark's Sharri worked incredibly FAST and got us our financing and us on our way in no time.. Absolutely amazing to work with , friendly and makes the whole process enjoyable More
Great Dealership, Great Service Great Experience I was very pleased with the service I got when I came in to buy my car, Marko was amazing very helpful and answered all of my quest Great Experience I was very pleased with the service I got when I came in to buy my car, Marko was amazing very helpful and answered all of my questions. Sarah was very nice and not pushy at all and also answered all of my questions. I drove all the way from Toronto to this Dealership and I so pleased I did I would highly recommend this dealership to anyone looking for a vehicle. Thanks again Jennifer Anderson. . More