
Mark Wilson's Better Used Cars
Guelph, ON
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1,860 Reviews of Mark Wilson's Better Used Cars
Very professional helpful staff Many options to choose from - no pressure sales. Good explanation of warranties, optional extras, insurance issues. Very professional, yet friendly Many options to choose from - no pressure sales. Good explanation of warranties, optional extras, insurance issues. Very professional, yet friendly service. Thanks to all at Wilson's. More
Very Satisfied All staff very helpful. Ready on time as promised. Good overall experience. New vehicle running well, cleaned well, more than satisfied with the Deale All staff very helpful. Ready on time as promised. Good overall experience. New vehicle running well, cleaned well, more than satisfied with the Dealership. Service Dept helped immediately with a minor issue after picking up the vehicle. More
quick turn around.. Found us a great car, We were not able to purchase the car that we actually wanted but they found us a great car.. There were some hiccups with our purchase but in general We were not able to purchase the car that we actually wanted but they found us a great car.. There were some hiccups with our purchase but in general it was a pretty good experience.. Sometimes they look like they are crazy busy and push people through quickly.. Not sure if that was just us.. Maybe our next purchase we can compare.. More
Purchaced a Ford Fusion I really liked the no pressure sales environment. The car was clean and ready as agreed. Dealing with Ron Harris was an enjoyable experience. No press I really liked the no pressure sales environment. The car was clean and ready as agreed. Dealing with Ron Harris was an enjoyable experience. No pressure to purchase after market warranties, they were offered but no pressure. The only thing I didn't notice, the car doesn't have Bluetooth or USB. Excellent staff! More
Just bought 2nd car from Mark Wilson's We had such a great buying experience when we bought our Ford Escape from Mark Wilson's in 2011 that when we needed a new car this year, we decided to We had such a great buying experience when we bought our Ford Escape from Mark Wilson's in 2011 that when we needed a new car this year, we decided to go back. We were happy to hear that our sales person from 2011, Miguel Juan, was still working at the dealership and asked for him once again. He gave us such good service last time we wanted to have him help us find the right car for us once again. And, once again, he didn't fail us! He got the best possible price for our trade in and helped us find a great car (a 2014 Mazda CX-5). The car was spotless, drove like a dream and was ready within 2 days of us finalizing our choice. I highly recommend Mark Wilson's if you are in the market for a great used car. They have been around for years and value their reputation! It shows in how they deal with their customers. Love the new showroom, too! Great job guys! More
mix up The vehicle I purchased was not awaiting me on the scheduled day of pick up. But to rectify the situation they delivered the correct vehicle to my doo The vehicle I purchased was not awaiting me on the scheduled day of pick up. But to rectify the situation they delivered the correct vehicle to my door. Fortunately I was not in a rush for said vehicle so it was not a catastrophe, and they were very accommodating. More
Satisfied Customer Our experience with Miguel was amazing! He was attentive to what we wanted and within minutes we had test driven and made our purchase. We will defini Our experience with Miguel was amazing! He was attentive to what we wanted and within minutes we had test driven and made our purchase. We will definitely go back for our next vehicle, even though we are from the Niagara region. It was worth the drive!!! Thank you for a great shopping experience! More
Very good experience This was my first time purchase at this dealership. Really liked the efficiency and dedication of everyone involved. Ron did an excellent job of provi This was my first time purchase at this dealership. Really liked the efficiency and dedication of everyone involved. Ron did an excellent job of providing a no pressure, hassle free experience. More
Great Service Just bought my second vehicle from Mark Wilson's. Ron Harris and Deneen could not have made it any easier. The service and the attention I received Just bought my second vehicle from Mark Wilson's. Ron Harris and Deneen could not have made it any easier. The service and the attention I received was excellent. My first vehicle was bought 7 years ago and Ron still remembered me. Will definitely recommend this place. The new facility is pretty impressive. More
Nissan Pathfinder In the past 6 moths we replaced two vehicles, both at Wilson's. I just picked up my 4th vehicle from them last week. There was some minor noise coming In the past 6 moths we replaced two vehicles, both at Wilson's. I just picked up my 4th vehicle from them last week. There was some minor noise coming from the right wheel, I brought it back and within an hour the part was ordered and replaced, NO questions asked. The vehicle came to Wilson's with a dent in the door that couldn't be fixed prior to delivery due to my schedule. I returned at my convenience and was provided with a rental car while the dent was repaired. Not only was the dent fixed, they buffed and polished some other areas that did not meet their quality. Not only did I receive A1 service from RON HARRIS in sales whom we have dealt with each time, the service department went above and beyond to make sure I was satisfied. ***They have always beaten the other dealers trade in value as well on all of the vehicles we have traded in*** Too often once you leave and the dealer has your money, they make you feel like you are bothering them to correct issues, damage, repairs etc...... NOT at Wilson's, I wouldn't purchase a used vehicle anywhere else! I'd like to thank all the employees that made this experience great from Ron HARRIS my number one salesman to Robin, Joe and the detail staff that made my Nissan look new again. More