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Mark Wilson's Better Used Cars

Guelph, ON

4.6
1,867 Reviews

5055 Whitelaw Road

Guelph, ON

N1H 6J4

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1,867 Reviews of Mark Wilson's Better Used Cars

June 12, 2016

Tire are not the same I'm happy about the car but I'm not happy about the tire they install to the car they are not the same this is not ( AS IS ) .why they are doing this More

by danbuensuceso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deneen Lamb
Jul 07, 2016 -

Mark Wilson's Better Used Cars responded

We value all customers feedback and want to apologize for any inconvenience. Our service department will be in contact with you to discuss further.

June 10, 2016

Pleasant experience for the most part. Brent was helpful and more than accommodating in my experience. I am not a purchaser of warranties and the like so found the hand off to the business More

by Azza11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth McDonald, Brent Lapointe
Jun 10, 2016 -

Mark Wilson's Better Used Cars responded

Glad your experience was pleasant as you said for the most part, We value all customers comments and thank you for your comments regarding the purchase of warranties. Enjoy your new vehicle.

June 09, 2016

Extremely happy with our new car! Couldn't be happier with our new Chevy Cruze! Thanks to Michael Fonseca for helping my husband and I find the perfect fit! Our families have both purc More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca
Jun 10, 2016 -

Mark Wilson's Better Used Cars responded

Really happy we could assist you with this purchase. We look forward to working with you again. Enjoy your Chevy Cruze !!

June 09, 2016

Great Customer Service and Attentiveness My husband and I were in a time crunch to purchase a new vehicle for our family, as our previous vehicle had been written off in a collision. While we More

by Embye
Price
Recommend Dealer
Yes
Employees Worked With
Shari Macquarrie
Jun 10, 2016 -

Mark Wilson's Better Used Cars responded

We are pleased we could help you and your husband out during this difficult time. Thank you for your recommendations and enjoy your new vehicle!

June 08, 2016

Super happy with my new car! I went in to see what they had available, Marko informed me they had the exact make and model I was looking for coming in that weekend. I was the fir More

by Rebecso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Velkovski
Jun 10, 2016 -

Mark Wilson's Better Used Cars responded

We are also super happy we could set you up with the exact vehicle you wanted and it was a stress free experience! Thank you for your comments.

June 07, 2016

No Pressure Sales All the staff I came in contact with at Mark Wilson's were friendly, helpful and no pressure to buy! Ramsey was efficient and kept me informed every s More

by hollingsworthdaycare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth McDonald, Ramsey Ghandour
Jun 08, 2016 -

Mark Wilson's Better Used Cars responded

Thank you for your review. We are pleased the service you received was great and you did not feel pressured to buy! Wishing you many wonderful family memories in your new van!

June 06, 2016

Why go anywhere else? Best service ever from Miguel Juan! I jumped the gun when they could not find a second key for the car, but after seeing the amount of keys on the b More

by gordo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
miguel juan, Elizabeth McDonald
Jun 06, 2016 -

Mark Wilson's Better Used Cars responded

Thank you for your comments. Pleased your experience was wonderful.

June 03, 2016

Very professional helpful staff Many options to choose from - no pressure sales. Good explanation of warranties, optional extras, insurance issues. Very professional, yet friendly More

by gabicroft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Sider, Stu Jeffery, Brent Lapointe
Jun 05, 2016 -

Mark Wilson's Better Used Cars responded

We are happy you did not feel pressured and your questions / inquiries were answered clearly. Thank you for your comments.

June 03, 2016

Very Satisfied All staff very helpful. Ready on time as promised. Good overall experience. New vehicle running well, cleaned well, more than satisfied with the Deale More

by kspry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Harris, Shari Macquarrie
Jun 05, 2016 -

Mark Wilson's Better Used Cars responded

Thank you for your comments, Glad your experience with us has been positive and we could resolve your minor issue quickly with our Service Department.

June 02, 2016

quick turn around.. Found us a great car, We were not able to purchase the car that we actually wanted but they found us a great car.. There were some hiccups with our purchase but in general More

by mikesteckly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie (sorry don't know last name), Shari Macquarrie, Ramsey Ghandour
Jun 05, 2016 -

Mark Wilson's Better Used Cars responded

Thank you for your review. Glad we could help you find a great car and look forward to working with you again in the future.

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