
Mark Wilson's Better Used Cars
Guelph, ON
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1,864 Reviews of Mark Wilson's Better Used Cars
Great Customer Service and Attentiveness My husband and I were in a time crunch to purchase a new vehicle for our family, as our previous vehicle had been written off in a collision. While we My husband and I were in a time crunch to purchase a new vehicle for our family, as our previous vehicle had been written off in a collision. While we were dealing with getting insurance details in order, Shari was beyond helpful in letting me know what I should do, even taking the time on her day off to answer my emails. Because of her continuous help and attentiveness we were back on the road with a beautiful new car in a few days! She was very friendly with a personal touch. We had a fantastic experience with no pressure, I would strongly recommend this dealership! More
Super happy with my new car! I went in to see what they had available, Marko informed me they had the exact make and model I was looking for coming in that weekend. I was the fir I went in to see what they had available, Marko informed me they had the exact make and model I was looking for coming in that weekend. I was the first to test drive the vehicle and ended up buying it. From start to finish the process was simple and stress free! More
No Pressure Sales All the staff I came in contact with at Mark Wilson's were friendly, helpful and no pressure to buy! Ramsey was efficient and kept me informed every s All the staff I came in contact with at Mark Wilson's were friendly, helpful and no pressure to buy! Ramsey was efficient and kept me informed every step of the way. My new van required a minor repair, he offered me a rental vehicle for a few days while they waited for the part to arrive. The van was delivered to my door, extremely cleaned and smelled brand new! Looking forward to making fun family memories in our new van! More
Why go anywhere else? Best service ever from Miguel Juan! I jumped the gun when they could not find a second key for the car, but after seeing the amount of keys on the b Best service ever from Miguel Juan! I jumped the gun when they could not find a second key for the car, but after seeing the amount of keys on the board, I can now understand why some may get misplaced. Anyway it was a wonderful experience dealing with Miguel and all the staff at "Mark Wilson's" - may you all take a bow for a job well done! More
Very professional helpful staff Many options to choose from - no pressure sales. Good explanation of warranties, optional extras, insurance issues. Very professional, yet friendly Many options to choose from - no pressure sales. Good explanation of warranties, optional extras, insurance issues. Very professional, yet friendly service. Thanks to all at Wilson's. More
Very Satisfied All staff very helpful. Ready on time as promised. Good overall experience. New vehicle running well, cleaned well, more than satisfied with the Deale All staff very helpful. Ready on time as promised. Good overall experience. New vehicle running well, cleaned well, more than satisfied with the Dealership. Service Dept helped immediately with a minor issue after picking up the vehicle. More
quick turn around.. Found us a great car, We were not able to purchase the car that we actually wanted but they found us a great car.. There were some hiccups with our purchase but in general We were not able to purchase the car that we actually wanted but they found us a great car.. There were some hiccups with our purchase but in general it was a pretty good experience.. Sometimes they look like they are crazy busy and push people through quickly.. Not sure if that was just us.. Maybe our next purchase we can compare.. More
Purchaced a Ford Fusion I really liked the no pressure sales environment. The car was clean and ready as agreed. Dealing with Ron Harris was an enjoyable experience. No press I really liked the no pressure sales environment. The car was clean and ready as agreed. Dealing with Ron Harris was an enjoyable experience. No pressure to purchase after market warranties, they were offered but no pressure. The only thing I didn't notice, the car doesn't have Bluetooth or USB. Excellent staff! More
Just bought 2nd car from Mark Wilson's We had such a great buying experience when we bought our Ford Escape from Mark Wilson's in 2011 that when we needed a new car this year, we decided to We had such a great buying experience when we bought our Ford Escape from Mark Wilson's in 2011 that when we needed a new car this year, we decided to go back. We were happy to hear that our sales person from 2011, Miguel Juan, was still working at the dealership and asked for him once again. He gave us such good service last time we wanted to have him help us find the right car for us once again. And, once again, he didn't fail us! He got the best possible price for our trade in and helped us find a great car (a 2014 Mazda CX-5). The car was spotless, drove like a dream and was ready within 2 days of us finalizing our choice. I highly recommend Mark Wilson's if you are in the market for a great used car. They have been around for years and value their reputation! It shows in how they deal with their customers. Love the new showroom, too! Great job guys! More
mix up The vehicle I purchased was not awaiting me on the scheduled day of pick up. But to rectify the situation they delivered the correct vehicle to my doo The vehicle I purchased was not awaiting me on the scheduled day of pick up. But to rectify the situation they delivered the correct vehicle to my door. Fortunately I was not in a rush for said vehicle so it was not a catastrophe, and they were very accommodating. More