Mark Wilson's Better Used Cars

A wonderful experience for my first time buying a car My mom's friend had recommended me to try out Wilson's, and I'm very happy she did. Brent did a wonderful job in helping me find my Honda Civic and a My mom's friend had recommended me to try out Wilson's, and I'm very happy she did. Brent did a wonderful job in helping me find my Honda Civic and answering all my questions (and as this was my first car purchase, believe me, there were a lot of questions). Whenever he wasn't quite sure of something, he made no hesitation in reaching out to management in order to get me the correct facts which was awesome. On Brent's day off I had Marko help me. Both great guys who made me feel extremely comfortable and confident in the car I was buying. I chose to buy from Wilson's because the car was great, but also because of the incredible customer service I was shown. Thank you!!! More

Amazing Experience Our experience with purchasing our vehicle was amazing. We saw the vehicle on-line and we were very interested in the vehicle. Our sales associate Ram Our experience with purchasing our vehicle was amazing. We saw the vehicle on-line and we were very interested in the vehicle. Our sales associate Ramsey called right away stating the vehicle was still available so we went to test drive the vehicle right away. We instantly fell in love with the vehicle. Due to a personal family issue, we could not stay to try to purchase the vehicle but Ramsey made sure the vehicle was placed on hold for us until the following afternoon and even came in to meet us even though it was his off day. This was over and above what we were expecting. He was just so professional and courteous. Truly amazing. Next was applying for financing. We met with Sarah Luu who we had previous dealings with in the past so I was ecstatic that she was the one we were working with. She is incredible and instantly she made us feel at ease. She took all our worries and concerns away and we had so much fun working with her. After processing our application, within 20 minutes she called saying we were approved and the vehicle was ours. I think she was almost as excited as we were about our purchase. She was truly awesome to work with. Lastly was our delivery coordinator Debby. We know Debby on a personal level, on a professional level, she is fantastic. She walked us through all of the paperwork, made sure our plates were placed on our new vehicle, walked us through the service department and introduced us to them, answered any questions we had and she made sure everything was taken care of. She was great. Finally, we got our new vehicle. It was spotless inside and out and looked beautiful. We got pictures with Ramsey and then we were given our keys. Overall, our experience felt seamless from start to finish. It was by far the best experience we ever had purchasing a vehicle. We would defiantly highly recommend Mark Wilson's Better Used Cars to anyone and we would highly recommend Ramsey, Sarah Luu and Debby when purchasing a vehicle. Without a doubt, we would defiantly purchase another vehicle from Mark Wilson's. Thank you so much. More

unhappy service experience I was VERY impressed when buying my car at Wilsons. Sales person was wonderful, financing department top rate, pick was wonderful. Had an issue with t I was VERY impressed when buying my car at Wilsons. Sales person was wonderful, financing department top rate, pick was wonderful. Had an issue with the vehicle after 2 weeks, call in and was treated very well on the phone but not so much when I arrived for the service call. I found some of the staff condescending and rude. I did not enjoy the experience at all and was sadden to feel this way after such a positive previous experience. It was bad enough to result in this negative review. More

Great This is third car I've had from Mark Wilsons. Great as alway. Rod helped me fine the right car and Kim made the paperwork easy. Vary happy This is third car I've had from Mark Wilsons. Great as alway. Rod helped me fine the right car and Kim made the paperwork easy. Vary happy More

Pleased! Ron Harris was friendly and a great assistance in finding our "new" used car. Thank you. Kim Culling helped us understand the financial aspect well. Ron Harris was friendly and a great assistance in finding our "new" used car. Thank you. Kim Culling helped us understand the financial aspect well. Debby was great at completing the delivery experience. More

Great car shopping experience Everyone was very friendly and easy to deal with. They were able to answer all questions and made buying easy. Would very much recommend them to other Everyone was very friendly and easy to deal with. They were able to answer all questions and made buying easy. Would very much recommend them to others. More

Excellent Service The service is next to none. They treat you like family! I have nothing but good things yo say about Mark Wilsons Better Used Cars. Will keep going ba The service is next to none. They treat you like family! I have nothing but good things yo say about Mark Wilsons Better Used Cars. Will keep going back!! More

Fantasic!! My boyfriend and I are actually first time vehicle buyers, and when we went into Mark Wilsons we honestly had no idea what to expect or how anything w My boyfriend and I are actually first time vehicle buyers, and when we went into Mark Wilsons we honestly had no idea what to expect or how anything worked. Thomas was wonderful and answered all our questions and concern, and we never once felt pressured when making the decision to purchase our car! Sitting down with Shari for financing was a breeze. Really great people to work with and take care of all our needs! More

Friendly understanding staff Very good experience with a friendly staff from the front desk to the management. Special thanks to Thomas for the quickly getting me in and out for t Very good experience with a friendly staff from the front desk to the management. Special thanks to Thomas for the quickly getting me in and out for the weekend. More

Fantastic Overall Experience I bought my first car from Rick at Wilson's Better Used Cars and had a great experience. I came in only knowing my budget and needs, and had plenty of I bought my first car from Rick at Wilson's Better Used Cars and had a great experience. I came in only knowing my budget and needs, and had plenty of time to browse the huge selection. When I went into the dealership, Rick really listened to what I was looking for and helped find the best car for my needs very quickly. When it came to pricing, I felt respected by the dealership's stated commitment to the listed price. I am very pleased with my car and will recommend Wilson's to friends. More