Mark Wilson's Better Used Cars

Very easy and pleasant experience A simply wonderful experience! I loved how the cars I was interested in were lined up and ready to be driven, and the variety of different cars was gr A simply wonderful experience! I loved how the cars I was interested in were lined up and ready to be driven, and the variety of different cars was great! All the staff were pleasant and helpful, I felt no pressure and purchased a wonderful car. Thank you. More

First Car in Canada I found Wilson by Internet I did an appointment, Rod support me to understand the purchase process in Canada, also called Karlee and she helped me to I found Wilson by Internet I did an appointment, Rod support me to understand the purchase process in Canada, also called Karlee and she helped me to get the approval for my credit, take in account I am new in Canada with only three months here, finally Shannon was with me finalizing the process, she gave me all the documents and support to keep my car in good shape. Finally thanks More

Stress free car buying I was truly shocked at how easy and stress free Mark Wilsons made my car buying experience. Couldn't be happier with the purchase and and customer ser I was truly shocked at how easy and stress free Mark Wilsons made my car buying experience. Couldn't be happier with the purchase and and customer service of Mark Wilsons. More

Very pleased! Would recommend Mark Wilson's to anyone! Purchased a 2013 Audi A4 from Mark Wilson's in September 2016. Three weeks later I had issues with the engine sputtering and then one morning it would Purchased a 2013 Audi A4 from Mark Wilson's in September 2016. Three weeks later I had issues with the engine sputtering and then one morning it wouldn't start at all. I had CAA take the car from Kitchener to Mark Wilson's (Wilson's paid for the tow). The Wilson's mechanics did some trouble shooting and decided to put in a new fuel pump. This wasn't the problem as the car still would not start. They kept the car for a further 4 weeks and found that a new onboard computer was required. During this time, a rental car was given to me for the entire month (again, Wilson's paid for the whole amount!). When I picked up the car in early November only one key fob worked. Wilson's paid for Audi K-W to re-program the key! Of course, I wasn't pleased at the time it took for Wilson's to find the problem, but they did it right and now I am a very happy customer and would return again. Customer service is so important and I am very impressed with the staff at Wilson's. Thanks to all at Wilson's who made this negative experience a positive one! You did it right! More

Helpful Miguel promised he would fix the rotor/brake issue if problems developed And it did so he came through for me and fixed the problem no charge Thank Miguel promised he would fix the rotor/brake issue if problems developed And it did so he came through for me and fixed the problem no charge Thanks miguel More

Helpful & flexible! No pressure service. Patient and flexible with finance options. Only thing that I didn't like was the car we initially went to see was sold on our dri No pressure service. Patient and flexible with finance options. Only thing that I didn't like was the car we initially went to see was sold on our drive there. Marko was extremely helpful with other options, we were able to test drive several vehicles. Marko was very informative and answered our many questions. Great atmosphere. Jeff in finance was a huge help and had a few options for us. Would highly recommend this dealership! Jenn & Rob Whate More

Top Notch Service Ron was an amazing salesperson and I couldn't decide on which car and he was so patient with me. All the extra costs got too overwhelming. Ron was an amazing salesperson and I couldn't decide on which car and he was so patient with me. All the extra costs got too overwhelming. More

amazing I had an amazing experience buying my car, As a woman I was prepared to go in and get the run around that you get when your buying a car. You know wh I had an amazing experience buying my car, As a woman I was prepared to go in and get the run around that you get when your buying a car. You know when the sales person goes back and forth to try and get you a better deal (so they say) I didn't have to go through any of that. I go a great car at a great price, the three gentlemen that I dealt with were amazing, professional and very respectful of my needs and my finances. They didn't try to sell me a car that I couldn't afford just to make a sale, like the last time I bought a car. I have to mention their names because they deserve to be mentioned, Tibor Svitek you were such a professional at your job, and keeping in mind my finances and the amount that I wanted to spend to buy a car. Miguel Juan you were so friendly and kind, I was so impressed with the fact that when I arrived to get my car it was so clean inside and out it looked like it was a brand new car and the fact that you had it all nice and warm for me that was a bonus, thank you Miguel ( I named my car Mikeee after you.) and that is a complement :) and last but not least Jeff Botter you were wonderful to deal with. You were kind and very professional but also very friendly. You took the time to explain and disclose all the information about the car and taking care of getting the new licence plates and sticker, that alone was an enormous amount of help. So for that I thank you. This was the best experience I had buying a car and I will recommend you to anyone I know that is looking to by a car. signed happy car owner Humberta More

My jeep I got a jeep compass from them 3 months ago and I only had problems the mechanics service is poor and today my car it stall while I was driving a I got a jeep compass from them 3 months ago and I only had problems the mechanics service is poor and today my car it stall while I was driving and good thing I have the extended warranty this time I take it to my mechanic which I trust it suck More