Mark Christopher Auto Center - Service Center

We have a very ex inclusive/expensive Cadillac Black wing, which is always garage and well taken care of. The car was towed in with a flat tire. The condition of the vehicle when we picked it up was com wing, which is always garage and well taken care of. The car was towed in with a flat tire. The condition of the vehicle when we picked it up was completely unacceptable. It was beyond dirty from being left outside, and there was dust on the windshield Which was difficult to remove. I would expect that my vehicle would have been better taken care of by Cadillac, and it very least be returned to me in the condition it went in, which was spotless clean. More

Juan was great and kept in touch with me and resolved my issue with my truck issue with my truck More

Complete waste of my time. Made appointment for service and was told that my car probably wouldn’t looked at that day. Made appointment for service and was told that my car probably wouldn’t looked at that day. More

Like taking my car there it is easy and convenient l like the service I receive the service I receive More

Booked my oil change and tire rotation through the Chevrolet FB app with the $30 discount but ended up paying full price in the end. Chevrolet FB app with the $30 discount but ended up paying full price in the end. More

Everything was fast, easy and honest. We drove all the way from Huntington Beach to see this vehicle, and when we arrived it was pulled up and ready to drive. We loved it, were provided w We drove all the way from Huntington Beach to see this vehicle, and when we arrived it was pulled up and ready to drive. We loved it, were provided with the price we wanted, and even provided with financing that was better than our credit union! More

We broke down and had our 2001 Le Sabre towed to Mark Christopher. It was delivered to Nobu in the Service department. He had already ordered the enecessary part, and after the part arrived it was ready Christopher. It was delivered to Nobu in the Service department. He had already ordered the enecessary part, and after the part arrived it was ready the next morning, early. We didn’t have to worry about anything. Nobu took care of the car and us. Thank You Nobu. Lori Ketchem More

Mark Chris has always been the best. They are reliable and honest and very quick They are reliable and honest and very quick More

I'm not very happy with my recent service experience at Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park as Mark Christopher Cadillac... I brought my 2019 Escalade in earlier this week to address a "frozen" main dashboard touch screen and a "service park assist system" warning light. After being quoted $470 to diagnose the issues (which probably took all of 8 minutes) at 9:00 am, I received a text from the service consultant after 3:00 pm letting me know that it would cost $1,206 to replace the radio control assembly and another $1,632 to replace the front object sensor. A total of $3,309 to repair 2 minor issues on a 5-year-old vehicle that rightfully shouldn't have failed this soon on such a high-end vehicle. After doing a little internet searching, I found both OEM replacement parts for less than $500 total, and a mechanic to install them for less than another $500 - roughly a third of the cost quoted by the dealership! We've purchased 3 vehicles from Mark Christopher during the past 20 years, and we hoped our loyalty would be rewarded with much better service. Needless to say, it's the last time I'll be visiting this dealership. More

From the first moment the attention was very personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. personalized, they made me feel very good and they helped me throughout the entire process from the first moment I arrived at the dealer. More