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Maple Auto Mall Collision Centre

2.5

3 Lifetime Reviews

88 Auto Vaughan Dr, Vaughan, Ontario L6A 4A1 Directions
Call (905) 653-9280

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3 Reviews of Maple Auto Mall Collision Centre

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February 17, 2020

"Terrible dealer and terrible Company"

- Sam

I leased a Nissan Rouge 2015 and agreed with the sales man and the sales manager to a leased end insurance (I had 2 witnesses in the room + the sales man and the sales manager), when I returned the car to the dealer to get another one they didn't even check the car they simply received it and then gave me the new one. Almost 4 months later I received a phone call from Nissan Finance asking me to pay almost $1,200.00 and when I told the agent that I had a lease end insurance, the agent told me: go to dealer and make him send it to me (instead of the agent call the dealer and solve the issue internally). I went to the dealer he pulled an insurance document which is not signed by me and said that this my insurance then the dealer sent it to Nissan Finance. nobody talked to me since then of a sudden "last week" I found out that Nissan Finance transferred me to collection by chance. Nissan Finance told me I should have went to the insurance company before I handover the car (instead of Nissan dealing with their insurance company Nissan provided) then I found out that the insurance company is not dealing with Nissan anymore. NOW MY QUESTION IS SIMPLE: Is it because you terminated your contract with the insurance company, I have to pay? regardless that I was paying $+20.00/month for almost 4 years (check my bills) for a lease-end insurance.

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Recommend Dealer
No
Employees Worked With
Sales and Sales Manager
November 03, 2018

"Fast and excellent workmanship and service!"

- Elantra Lady

My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!

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Recommend Dealer
Yes
Employees Worked With
Mauro Dibiase
July 25, 2018

"Unprofessional and sloppy inspections"

- DConga

My CR-V tailgate spoiler fell off in a minor collision. Spoiler was intact only the small plastic pins holding it were broken. Went to my dealer who suggested had to go to the collision centre. Called them several times finally got picked up, right of the bat the guy said you need a new spoiler. Went there onsite (inside of the Toyota dealership), had the guy inspected it and he confirmed a brand new spoiler was absolutely needed, and estimated $500+ parts and service. Had my doubt, went to sisley honda, had their collision company took a look. All they had to do was replacing those plastic holding pins! they fixed it with NO CHARGE! Are you goddamn kidding me??! Maple auto mall? $500+ vs. an honest service turned into $0, who do you pick?

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Recommend Dealer
No
Employees Worked With
Mitchell
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