MacMaster Chevrolet Cadillac Buick GMC Ltd
London, ON
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53 Reviews of MacMaster Chevrolet Cadillac Buick GMC Ltd
Greatest experience I have had at any dealership with leasing a vehicle from start to finish! My Sales Person Brayden was amazing from start to finish and went above and beyond the call of duty more tha leasing a vehicle from start to finish! My Sales Person Brayden was amazing from start to finish and went above and beyond the call of duty more than once during the entire experience. Parts Department staff; especially Jeremie were a great help in not only finding me the right Sales Person, but also giving me their opinion and others' giving me their opinion on not only the vehicles I was looking at, but their reliability as well. I'd highly recommend MacMaster to anyone, including family and friends More
We were greatly impressed with the service we received from Allan who was awesome in finding the exact vehicle we were looking for. I was looking for a black Yukon AT4 Ultimate but one in midnight pine wa from Allan who was awesome in finding the exact vehicle we were looking for. I was looking for a black Yukon AT4 Ultimate but one in midnight pine was found at another dealer. They brought the vehicle to the dealership to let me see and drive it and I ended up purchasing it. Allan was great as was Julio, the financial services manager. A very positive experience. More
Initial test drive appointment - kind welcome at the dealership. Explanation of basic auto features. Off-site test drive great! Costs explained clearly, including trade in of old car. Offer presented w dealership. Explanation of basic auto features. Off-site test drive great! Costs explained clearly, including trade in of old car. Offer presented was reasonable. Meeting with financing team was pleasant and not too pushy. Warranty and other plans explained clearly. New car pick up meeting went well. More features explained and paperwork kept to minimum. Salesperson Ryan very personable and followed up with our questions. More
Great experience overall. The sales staff were very friendly, professional, and helpful. Everything went smoothly from start to finish, and the whole process was efficient and The sales staff were very friendly, professional, and helpful. Everything went smoothly from start to finish, and the whole process was efficient and stress-free. Highly recommend this dealership. More
My experiences have always been excellent. From the service team to sales and finance. They listen and take the time to understand. From the service team to sales and finance. They listen and take the time to understand. More
Very disappointed with the service to start off with they did not had a loaner vehicle, which was initially requested by me for my appointment. This was the first time getting the service done from them. I did not had a loaner vehicle, which was initially requested by me for my appointment. This was the first time getting the service done from them. I requested a car wash to be done after the service is completed, but they never did it overcharged me with a $607 bill which is ridiculously high. I never asked for semi annual health inspection check but was still charged for it. I’m never coming back to them. $214 for labour charge I would recommend not to visit McMaster Chevrolet Cadillac ever I would prefer be at Finch. More
I recently had my 2022 chevrolet equinox in for a oil change as well as a health check ,The service advisor informed me that my wheel lock and the 4 locking bolts needed to be replaced at a cost of $80 I change as well as a health check ,The service advisor informed me that my wheel lock and the 4 locking bolts needed to be replaced at a cost of $80 I argued and said that the dealership were the only ones to use them and as such should replace them which the quickly denied and as a result the wheel locks and the tool were discarded and replaced with regular bolts of which I was not to be charged for however upon receiving my bill the amount was a little higher than usual even after a $25 rebate coupon for the oil was applied. Upon further review of the bill I happened to notice a misc charge of $35.97 ,when I asked about this the cashier was confused and went and spoke with my service advisor and the service manager. Next thing I know is they're changing my bill but I still noticed a misc charge of $10.69 but went ahead and completed the transaction as I just wanted to get out of there .I really don't like being ripped off by the dealership or the service department, they didn't even tell me what the misc charge was for . I will not be returning to this dealership for any reason. More
I've just bought a Chevy Bolt EUV from Zoran Vukov at MacMaster Chevrolet in London and could not be happier with the service. Zoran is very nice, easy to deal with, knowledgeable and highly professional MacMaster Chevrolet in London and could not be happier with the service. Zoran is very nice, easy to deal with, knowledgeable and highly professional. He answered every question I had and was with me throughout the entire purchase process. I had to travel to that dealership from another city and Zoran organized everything impeccably. I think MacMaster Chevrolet should be very proud to employ people like him. Would be happy to use his service again and highly recommend him to anyone. Thank you! More

