Longue Pointe Chrysler Dodge Jeep Ram

Extremely bad experience!! More than 3 wks waiting for a piece and they continuously lied telling me the piece was on its way... Never arrived!! I was charged close to $500 More than 3 wks waiting for a piece and they continuously lied telling me the piece was on its way... Never arrived!! I was charged close to $500 for an uncertain diagnostic and had to towed my vehicle out to have it repaired somewhere else. No communication at all -no calls returned, no calls answered. At the very beginning I was told it'd take a week to get the piece. they ordered such piece only 16 days after the diagnosis... More