Lexus of Royal Oak

Tremendous Professinonal Jonathan Josue is a tremendous professional. His product knowledge is outstanding and he has a genuine concern for what is BEST for the CUSTOMER. Pri Jonathan Josue is a tremendous professional. His product knowledge is outstanding and he has a genuine concern for what is BEST for the CUSTOMER. Prior to meeting with Jonathan, I was a loyal BMW customer. The sleek look, control and customer service at the Gallery was top notch - that is until I met Jonathan. Upon attending the dealership, unannounced, Jonathan acknowledged me within seconds. What I really liked was his consultative approach, spending 3 hours walking me through the various models within the showroom and exploring various payment options. Jonathan is passionate about what he does and this reflects in the level of service and attention to detail he places throughout the entire process. I am at the point where I WILL NOT work with anyone else. I highly recommend Jonathan and am proud to say that he is my "go to" for any make or model. Jean Darius More

Friendly and experienced Michael is very experienced and knowledgeable. He made the entire process of purchasing my vehicle very stress free. It was a pleasure dealing with hi Michael is very experienced and knowledgeable. He made the entire process of purchasing my vehicle very stress free. It was a pleasure dealing with him. More

Lexus Quality and Service is Outstanding I bought my GS350 1 1/2 years ago and absolutely love the car. It has fantastic handling, power, and fit and finish. I have owned German luxury cars i I bought my GS350 1 1/2 years ago and absolutely love the car. It has fantastic handling, power, and fit and finish. I have owned German luxury cars in the past and have found that Lexus quality and service is a step above. This is my first Lexus and I have been absolutely impressed by the service from Mike and the rest of the dealership staff. More

UNREAL EXPERIENCE WITH GREAT SERVICES!! I have had my Lexus for over a year now and Im still madly in love with the vehicle and most importantly the experience and service I receive each vi I have had my Lexus for over a year now and Im still madly in love with the vehicle and most importantly the experience and service I receive each visit. I have recommended numerous friends to visit the dealership because of the service and reliability of a lexus. More

World class Professional service I had the choice between Porsche and Lexus and I must say both are great products and service. But , I was very impressed with how the staff treated m I had the choice between Porsche and Lexus and I must say both are great products and service. But , I was very impressed with how the staff treated me with world class professionalism. Even when I didn't not understand certain aspects of the contract they did not rush me or glaze over the details. From start to finish , the process of buying a car from Royal oak was pleasurable. And that is what buying a car is all about the feeling of being something special . Thanks for the great experience! More

Purchased 2016 Lexus RX450h I recently purchased a 2016 LEXUS RX450h from Lexus of Royal Oak in Calgary as a surprise for my fiancee. The Service, Support and the Surprise Day we I recently purchased a 2016 LEXUS RX450h from Lexus of Royal Oak in Calgary as a surprise for my fiancee. The Service, Support and the Surprise Day we're all done with a first class touch! I highly recommend this dealership and the Lexus of Royal Oak Team. Justin More

New to me Lexus GS 350 AWD I recently purchased a 2013 Lexus GS 350 AWD, Technology+ Package, through Lexus of Royal Oak. I had the pleasure of working with Henry Yu as my p I recently purchased a 2013 Lexus GS 350 AWD, Technology+ Package, through Lexus of Royal Oak. I had the pleasure of working with Henry Yu as my primary sales contact. Henry is an excellent salesperson - friendly, personable, possessed of a good humour, and very much giving the impression of being on the customer's side, willing to work to help them get the best possible deal. I was quite pleased with my experience with him, and would recommend him to anyone else who wants to shop at Lexus of Royal Oak. Henry's excellent service continued even after I had picked up the car. I first met LeVar Braithwaite when he was a salesperson at Lexus of Royal Oak. Based on my impressions of him then, I was not in the slightest bit surprised when I returned later and discovered that he had become the Used Sales Manager. LeVar is a consummate professional, a hard worker and has a memory of his clients and their needs that verges on the eidetic. He'll probably own a dealership someday. More

Mr. Henry Yu is a good sale consultant. I visited Lexus of Royal Oak in May, 2016. My purpose is to get detailed information about 2016 RX 350, including price, feathers,reliability, and saf I visited Lexus of Royal Oak in May, 2016. My purpose is to get detailed information about 2016 RX 350, including price, feathers,reliability, and safety. The person I talked to is Mr. Henry Yu. He is professional, friendly, knowledgable and patient. Mr. Henry Yu answered all my questions and also showed me how to do the comparison of luxury SUVs between Lexus-made and other-company-made. I was very pleased for my visit. More

Lexus Of Royal Oak Since considering a purchase on a used car through Lexus of royal oak, to now, a year later, I have had nothing but exceptional service from the folks Since considering a purchase on a used car through Lexus of royal oak, to now, a year later, I have had nothing but exceptional service from the folks at Lexus of royal oak. I cannot say enough good things about the staff, service, and the facility itself. Always welcomed with open arms, I never hesitate to bring my vehicle back for service as they will go to the nines to ensure the best service. I cannot thank Lexus of royal oak, And my salesman Jonathan enough for the continued support throughout the build of my vehicle. I highly recommend this dealership to anyone looking to buy a new or used car. More

Exceptional experience with this dealership!! Jonathan Josue is by far the best sales consultant. I am so happy with my Lexus IS 350. Jonathan went out of his way to make sure my entire process Jonathan Josue is by far the best sales consultant. I am so happy with my Lexus IS 350. Jonathan went out of his way to make sure my entire process was efficient and accomodating. Would highly recommend Lexus of Royal Oak and Jonathan to all my family and friends. Thanks again Jonathan :) More