Lexus of Royal Oak

Great customer experience Most of the show rooms are trying to sell the car, instead of explaining the features. I wasn't planning to buy Lexus. It's not on my wish list. Team Most of the show rooms are trying to sell the car, instead of explaining the features. I wasn't planning to buy Lexus. It's not on my wish list. Team explained the features of Car very well and I am sold. My service experience is also great. More

Service that is top notch From when you drive into the immaculate service bay you are impressed with how clean and bright the area for check in is. As you wait for a service c From when you drive into the immaculate service bay you are impressed with how clean and bright the area for check in is. As you wait for a service consultant, you are greeted with a refreshment of choice. This is being pampered to the highest level, especially with the appointment with the pedicure awaiting while your vehicle is being serviced. This is the way I was treated when I bought my Lexus and the after care has not disappointed. The people at this dealership are top notch, professional and friendly. More

Excellent experience and beyond my expectation! This is the best service experience by far at Lexus of Royal Oak. Service advisers were friendly and very professional. All services on my car was exp This is the best service experience by far at Lexus of Royal Oak. Service advisers were friendly and very professional. All services on my car was explained in detail. My wife enjoyed the complimentary spa. The overall experience was beyond my expectation. Keep up the good work. Thanks! Jason Lu More

Always great! Clean environment with complimentary drinks and snacks while you wait. Service staff is well educated about the products and services they offer. Clean environment with complimentary drinks and snacks while you wait. Service staff is well educated about the products and services they offer. Shuttle driver is reliable and drives in a safe manner. More

Excellent Service Super satisfied !!! they really took the time to understand my requirements along the way and made recommendations. I would go back there again and ge Super satisfied !!! they really took the time to understand my requirements along the way and made recommendations. I would go back there again and get my car serviced. More

Sales People Review I had great experience with Mr. Cary Williams as a sales person. He helped us a lot and spent even time to fix two minor problem with car and even com I had great experience with Mr. Cary Williams as a sales person. He helped us a lot and spent even time to fix two minor problem with car and even come to my comments any and picked up my car as I was busy. I also had a great experience with Mr. Farid Shivji who gave us very good discount and was very friendly to us. More

Service Review Dealership telephone contact advising of required service. Appointment with very friendly staff and excellent service. Would definitely recommend th Dealership telephone contact advising of required service. Appointment with very friendly staff and excellent service. Would definitely recommend this dealership to others requiring a new vehicle or service. More

Friendly, knowledgeable, and Convenient With Lexus of Royal Oak in the NW of the city, they have become my go to. They are friendly, convenient and know what they are doing. been going to th With Lexus of Royal Oak in the NW of the city, they have become my go to. They are friendly, convenient and know what they are doing. been going to these guys for a few years now and all visits have been great. More

Friendly and welcoming I would recommend this dealership for servicing and buying because of: Fabulous receptionist, we always feel welcomed. Raj our salesman was great I would recommend this dealership for servicing and buying because of: Fabulous receptionist, we always feel welcomed. Raj our salesman was great to deal with. Professional and helpful. Great professional service when I dropped my vehicle for maintenance. Both shuttle drivers were courteous. Love my clean car when all is done!! More

Just fantastic! I came into the dealership to look at GX 460 in the showroom. I was greeted by a very pleasant lady who introduced herself as Natasha. I mentioned to I came into the dealership to look at GX 460 in the showroom. I was greeted by a very pleasant lady who introduced herself as Natasha. I mentioned to her that I wanted to have a look at the GX 460 model. She had Alex work with me on answering my questions and providing relevant information. Alex took over an hour to not only talk to me about the vehicle but also gave me a tour of the premise. Thank you for doing all that! I am in the process of making a decision to purchase my next vehicle from here in the next 6 - 9 months. More