Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Royal Oak
Calgary, AB
414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
414 Reviews of Lexus of Royal Oak
September 08, 2022
The staff are very friendly, efficient and accommodating. It’s a clean, well run facility. We have not owned a Lexus for a few years now, so are looking forward to being part of “the family” once again. It’s a clean, well run facility. We have not owned a Lexus for a few years now, so are looking forward to being part of “the family” once again. More
by Kelly
Employees Worked With
Jimmy Yiu
September 06, 2022
Customer service was top notch from when I first stepped foot into Lexus of Royal Oak. Logan and the staff were very professional in all aspects of my acquisition from start to finish. Job well done by the foot into Lexus of Royal Oak. Logan and the staff were very professional in all aspects of my acquisition from start to finish. Job well done by the whole team. More
by ron
Employees Worked With
Logan Stevens
September 03, 2022
Our experience at Lexus Of Royal Oak was absolutely amazing. From the moment we walked in for our first test drive, we were treated with respect, our time was clearly valued and we were able to get all amazing. From the moment we walked in for our first test drive, we were treated with respect, our time was clearly valued and we were able to get all the information we needed. Dealing directly with Logan and Candice, purchasing our RX350L was seamless. We felt welcomed and comfortable, and we look forward to continuing to be part of the Lexus family moving forward. Can’t say enough good about this experience. More
by Klarnason
Employees Worked With
Logan Stevenson, Candice He
August 26, 2022
Excellent customer service from the staff at Lexus of Royal Oak. Adrian, Steve, Nicolas and Lisa made the experience of purchasing my first Lexus RX 450h a wonderful experience. Royal Oak. Adrian, Steve, Nicolas and Lisa made the experience of purchasing my first Lexus RX 450h a wonderful experience. More
by Rosa
Employees Worked With
Adrian, Steve, Nicolas, Lisa
August 26, 2022
They told me I would have to trade in a vehicle in order to purchase one, otherwise they would not sell me a new vehicle. Also if I ordered a 2023 vehicle I would have to pay a NON REFUNDABLE deposit of $ 2 to purchase one, otherwise they would not sell me a new vehicle. Also if I ordered a 2023 vehicle I would have to pay a NON REFUNDABLE deposit of $ 2,500. In my opinion this is poor customer service. I’ll take mine elsewhere. More
by Bart
Employees Worked With
Adrian
August 20, 2022
Great customer service from sales to delivery to service. We have purchased 2 ES models and 3 RX models from Lexus of Royal Oak over the past 7 years. We have purchased 2 ES models and 3 RX models from Lexus of Royal Oak over the past 7 years. More
by S L
Employees Worked With
Kevin Neil
July 13, 2022
Lexus of Royal Oak has professional staffs who take care of their customers since the very first day at the showroom. I’m satisfied with their service. of their customers since the very first day at the showroom. I’m satisfied with their service. More
by Ivy
Employees Worked With
Logan, Candice, Steve, Richard
