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Lexus of Richmond Hill
Richmond Hill, ON
Customer Service
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Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
135 Reviews of Lexus of Richmond Hill
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March 24, 2021
"Lexus makes great cars! They don't brake, normally. To..."
- EugeneLexus makes great cars! They don't brake, normally. To maintain army of staff dealership has to be creative. When innocent voice offers you free check of something, expect call 2-3 hours later with ridiculous quote for unnecessary service.
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Carolina
Helpful March 08, 2021
"Terrible dealership!!!False ad.False ads is(are)still..."
- AndyTerrible dealership!!! False ad. False ads is(are)still running. Worse part is the salesman did not explain but just shrugged off. Don’t trust this dealership’s ads.
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Insocial Account
February 16, 2021
"We just bought a pre owned vehicle from here. Amar Verma..."
- smulay20We just bought a pre owned vehicle from here. Amar Verma was our sales person and he did an absolutely wonderful job to make sure we were happy. He is a very professional, knowledgeable, experienced and amazing person. He always greeted us with a smile and answered all our questions patiently. I would definitely recommend Amar to anyone looking to buy a Lexus. Thank you to everyone at Lexus Richmond Hill and especially to Amar Verma for going above and beyond.
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Amar Verma
December 08, 2020
"Never dealt with RH Lexus before, but would highly..."
- Dave C.Never dealt with RH Lexus before, but would highly recommend them. Thanks to Stuart in the parts dept, Trevor, service manager and service associate Amanda. All fantastic customer care from start to finish. See you again Thanks
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Insocial Account
December 06, 2020
"I just bought a car from Richmond Hill Lexus yesterday, I..."
- zeneI just bought a car from Richmond Hill Lexus yesterday, I recommend this place for great customer service and very friendly staff, specially Mr Amar Verma is a great sales person that I highly recommend, if you are in the market for pre owned car. I got a high level of customer service. Thank you!
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Insocial Account
Other Employees :
Amar Verma
November 18, 2020
"The salesman was terrible answer phone calls, and we..."
- ED.AZBELThe salesman was terrible answer phone calls, and we didn't get any attention from him were towering. He didn't offer us a time to explain the deal when you want to buy, come then we sitdown HAHAHA Idiots.
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Insocial Account
August 18, 2020
"Difficult to deal with if you are an out of town buyer...."
- LFCDifficult to deal with if you are an out of town buyer. Took over one week to decide if my intent to purchase from out town wasn't of interest to them despite offering the asking price and agreeing to all other conditions.
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sales
June 20, 2020
"Mrs. Leila Haghai helped me a lot to close the deal with..."
- ShivaMrs. Leila Haghai helped me a lot to close the deal with Richmindhill Lexus Dealership. She cares about her clients and try to get the best deal for them. Highly recommended!
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Leila Haghi
June 16, 2020
"False advertising. Verify the price first before going..."
- DavidFalse advertising. Verify the price first before going to this dealership. They advertise with auto trader, which shows different price then the dealership. They won’t honour their prices. The sales guy amarjit went to manager but with no success and they didn’t even apologize.
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Amarjit.
