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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
6,968 Reviews
Call Service Center (954) 443-2020

6,968 Reviews of Lexus of Pembroke Pines - Service Center

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May 28, 2024

Great location with excellent, attentive employees. I appreciate the great service I received from all More

by TVANHORN07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
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May 28, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience! We're glad to hear our team at Lexus of Pembroke Pines provided excellent service. We appreciate your support and look forward to serving you again!

Helpful
May 28, 2024

Easy to get appointment. Prompt and cordial customer service. Efficient and informative attention and excellent regular car maintenance care. More

by Jose Valladares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 28, 2024

Wonderful job by Sebastian. Car was clean and the tires make a big difference. The cost was expected. Thank you More

by Joao A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
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Helpful
May 27, 2024

Our RX 350 was kept at the dealership for three days and the work was not completed. Juan Correa did his best, but staffing shortages and lack of required parts resulted in the major repairs being suspended More

by BTILL4444
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Correa
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Helpful
May 27, 2024

Everyone from that sales department to the service department are extremely helpful. Gitano and Frank Marsala in sales and Afratz and Jose Camaro in service are always helpful and there to take care More

by AFAB1490
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afaraz in serice
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May 28, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided such exceptional service across the board. Your kind words about Gitano, Frank, Afratz, Jose, and the rest of our staff are greatly appreciated. Thanks for recognizing everyone's hard work!

Helpful
May 27, 2024

I went to dealership for the second key pick up. Spoke with Jose Cabrero who made the process seamless. Tommy Abrahams is my sales associate there. He is AWESOME as well. More

by JREID6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nina Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Jose and Tommy provided you with excellent service at Lexus of Pembroke Pines. Thanks for sharing your experience!

Helpful
May 27, 2024

There’s no listening for Jose Camaro in the service department. He ia always there to help customers More

by AFAB1490
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Camaro
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May 28, 2024 -

Lexus of Pembroke Pines responded

We love to hear Jose delivered such a wonderful Lexus of Pembroke Pines visit. Thank you for trusting us with your service needs!

Helpful
May 26, 2024

That girl that help me from service very professional and very good customer service very happy More

by rosrolando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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May 28, 2024 -

Lexus of Pembroke Pines responded

Thank you for this 5-star review of Lexus of Pembroke Pines! Have a great day!

Helpful
May 26, 2024

Jose as an advisor was very good! !Jose is amazing!!! He is extremely attentive and provides great customer service!!! More

by Lucy Crowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
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May 27, 2024 -

Lexus of Pembroke Pines responded

Lucy, we're delighted to hear that Jose provided you with such attentive and excellent service at Lexus of Pembroke Pines! Thanks for sharing your experience!

Helpful
May 26, 2024

Very good nice great thank you good job love you so much 💗 🎂 😜 lovely to you More

by KINGSSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Lexus of Pembroke Pines responded

Thank you for being an awesome Lexus of Pembroke Pines customer!

Helpful
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