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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
6,927 Reviews
Call Service Center (954) 443-2020

6,927 Reviews of Lexus of Pembroke Pines - Service Center

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May 15, 2024

The service provided was great. Andre confirmed my appointment and took over from there. I received a full report on my car which was extremely appreciated. More

by Peter Chery
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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May 14, 2024

As always great service department very professional, courteous and genuine. Service is always excellent and quick!! Thank you!! More

by gus70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024

The service was quick, effortless, but I felt they overpriced me spent more than expected. More

by PTINA3029
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024

I got excellent service from all. They attended to the needs of my car and acted promptly. Recommend to all More

by sselvendran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
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May 13, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you received excellent service from our team at Lexus of Pembroke Pines. Thanks for recommending us!

Helpful
May 13, 2024

The service center was great. Service received excellent - it was timely and the service advisor was wonderful! More

by malorym4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
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May 13, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a great experience at our service center here at Lexus of Pembroke Pines. Thanks for the shout-out about our advisor, we'll be sure to pass along your kind words!

Helpful
May 13, 2024

Lexus was very responsive and took care of all my repairs with the coverage of my insurance. Highly recommend! More

by ALAKHANI23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isa
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May 13, 2024 -

Lexus of Pembroke Pines responded

Thanks for the recommendation! We're glad to know that our team at Lexus of Pembroke Pines was able to assist with your repairs. Drive safely out there!

Helpful
May 13, 2024

Takes too much repair time,not professional & customer friendly. Does not even offer courtesy services standard with competition. Dis appointed. More

by Inkisaar
Recommend Dealer
No
Employees Worked With
Rafael,collision department
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May 13, 2024

Prices were a much higher than I expected. Service was good. People were courteous. Repairs were done very timely. More

by lexus419@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
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May 13, 2024

As usual, excellent service and attention! Andre Rust is great to work with: professional and knowledgeable. More

by bdonate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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May 14, 2024 -

Lexus of Pembroke Pines responded

We're glad to know you had an excellent service experience with Andre at Lexus of Pembroke Pines! We appreciate your kind words about his professionalism and knowledge. Thank you for the review!

Helpful
May 12, 2024

From the first visit our sells person was tricky/dishinest., then throughout our visit there the adviser for maintenance was very unprofessional . More

by TIBELIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name picture is not visible , but I would never want to work with him again he kept snapping his fingers to get my attention instead of saying my name
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