Lexus of London - Service Centre

As always, the employees at Lexus of London showed professionalism and were indeed focused on my satisfaction. I had the winter tires installed, and a major service. I would not take my vehicle to ANY professionalism and were indeed focused on my satisfaction. I had the winter tires installed, and a major service. I would not take my vehicle to ANY OTHER location to be serviced. More

Every service appointment that I have had so far has gone well. It’s always quick to check my car in, and picking up is even easier. I’ve used the shuttle service multiple times, as well as having a loaner c well. It’s always quick to check my car in, and picking up is even easier. I’ve used the shuttle service multiple times, as well as having a loaner car for the day, and both were very helpful. Highly recommend this dealership, and the service staff here! More

Allen and Jack are very professional and kind sales person I really enjoy talk to them. person I really enjoy talk to them. More

Heather our service contact was attentive and proactive to our needs. Service was fully booked into December and Heathertried to accommodate our schedule. to our needs. Service was fully booked into December and Heathertried to accommodate our schedule. More

Larry is professional and worthy to belief. Had a really good time with him and get my favorite car Had a really good time with him and get my favorite car More

Working with Dale in the service department is always a pleasure, as he is professional, helpful and readily available to answer my questions. Even when things go awry and the completion of the work is de pleasure, as he is professional, helpful and readily available to answer my questions. Even when things go awry and the completion of the work is delayed due to unavoidable circumstances, Dale kept me informed throughout the process. Awesome service! More

Excellent service. Shanna McQuarrie in working on her day off. She took the time to order my winter tires, (she had sent me info that morning about my options) and book Shanna McQuarrie in working on her day off. She took the time to order my winter tires, (she had sent me info that morning about my options) and booked to have both my husband's and my vehicle's tires put on for the winter ; with our summer tires going to storage. Prompt service with a smile is Greatly Appreciated. Hats off to Shannon! for going above and beyond on her day off. More

Shanna McQuarrie is one of the best customer service representatives, I have come across. She made my experience with Lexus London very easy! representatives, I have come across. She made my experience with Lexus London very easy! More

Shana McQuarrie has the knowledge, personality, understanding in what customer services stands for at Lexus of London. From her greeting at the service desk, to the preparation of the work order an understanding in what customer services stands for at Lexus of London. From her greeting at the service desk, to the preparation of the work order and the follow-up explanation of the invoice she knows the business inside out and was aa pleasure to work with as were all Lexus employees I have encountered. She truly is a fantastic employee driven to provide customer service. More

Had a great experience working with Dale at Lexus London. Very knowledgeable, able to explain underlying car mechanical issues in layman's terms and provide appropriate suggestions. Very professional, patien Very knowledgeable, able to explain underlying car mechanical issues in layman's terms and provide appropriate suggestions. Very professional, patient, and polite. Always have had a great experience with Lexus London in general, but also Dale. More