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Lexus On The Park
Toronto, ON
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1,361 Reviews of Lexus On The Park
Car Buying Made Easy Came to buy a car because ours had been totalled. Kevin Loth made a stressful experience very pleasant. Would recommend anyone needing to buy a car Came to buy a car because ours had been totalled. Kevin Loth made a stressful experience very pleasant. Would recommend anyone needing to buy a car deal with Kevin. More
Great car buying experience I came in to check out a car I was interested in buying. Previously when entering a dealership I have felt invasion of my personal space, with less i I came in to check out a car I was interested in buying. Previously when entering a dealership I have felt invasion of my personal space, with less interest in what I was interested in than pushing me to buy the car. This was not the case at Lexus on The Park. Tom was very pleasant and was genuinely interested in my concerns. He spent time showing me all aspects of the car, answering my questions to ensure that this was the car that fitted my needs. I felt I got the best deal with his help. The sales manager was extremely personable and supported his staff. Amy was efficient, pleasant and again not pushy about options available. I walked out with a car the same day. I was extremely happy with my experience. I would certainly recommend Tom, Amy and John. More
Good Experience We received excellent service and think we got a fair deal from Tom Homewood at Lexus on the Park. We would definitely work with Tom again. He was w We received excellent service and think we got a fair deal from Tom Homewood at Lexus on the Park. We would definitely work with Tom again. He was well supported by Amy Yang who was great to deal with. Dealing with Tom and Lexus on the Park was a very positive experience. More
Quality service I took my vehicle in as it was burning oil, expecting to have to pay thousands to have it fixed. Kevin took the effort to check to see if the parts ne I took my vehicle in as it was burning oil, expecting to have to pay thousands to have it fixed. Kevin took the effort to check to see if the parts needed were under warranty, and it turns out they were. Lexus on the park fixed my car for free and ensured minimal hassle by giving me a loaner to get around until the work was finished. Very good experience overall. More
Excellent car buying experience David and John provided a first class experience from my initial visit, all the way to taking delivery. Each took the time to understand my needs, que David and John provided a first class experience from my initial visit, all the way to taking delivery. Each took the time to understand my needs, questions, and circumstances, and worked to find the right vehicle. Excellent follow-through on all aspects from David. I would definitely buy another car from David and Lexus on the Park! More
New Car Experience Very nice experience for buying a new car! David Lee, the first person that I met at the Dealership, very professional, friendly! I loved the car: N Very nice experience for buying a new car! David Lee, the first person that I met at the Dealership, very professional, friendly! I loved the car: NX200t... Then everyone worked together to help with the hole process and to make you feel good and confident about your decision...I like the CD-R bonus, nice touch and all the little accessories offer generously. When I pick up my car I met Josie who is the person who presented me the basis of the car, what I found like an excellent idea! I went back for the first check up of the car...and I got the same good vibes of professional and team work. I met Brian Michell,very helpful person! I think I am in good hands! More
My first Lexus I visited Lexus On The Park accompanying my son who was buying anew car. I was impressed by their facilities, as well as the customer orientation dis I visited Lexus On The Park accompanying my son who was buying anew car. I was impressed by their facilities, as well as the customer orientation displayed by the staff. Then I returned to purchase a used car and was helped by Mr. Thomas C. Homewood (Lexus Consultant ). Tom was very helpful and personable. He clearly understood my needs, and did what was needed to ensure I bought the right car. Also, it also was a pleasure dealing with Amy Yang, who was very professional and supportive. This is my first Lexus, and based on this experience, as well as the great car we bought, we have been converted to Lexus fans. More
Honest Customer Service Tom Homewood took the fear out of buying a car. He took the time to understand my needs and found the right car at the right price and then wouldn't l Tom Homewood took the fear out of buying a car. He took the time to understand my needs and found the right car at the right price and then wouldn't let me take delivery until I understood all the bells and whistles - great for a technophobe. John Des Sousa (Manager) took the necessary interest without the high pressure and made sure I got a fair value on my trade-in. Amy Yang explained all the warranty options and gave me the necessary time to think about it. I would recommend dealing with any of them. More
Thank You Tom Homewood for great service! It is our pleasure to recommend Tom Homewood of Lexus On The Park. He is a knowledgeable, professional, genuine and very likeable person with excellen It is our pleasure to recommend Tom Homewood of Lexus On The Park. He is a knowledgeable, professional, genuine and very likeable person with excellent people skills. We were very happy with the service and professional attention to details that we received from Tom. His negotiating skills were essential in helping us get the best price in the purchase of our new Lexus. We also want to extend our "Thanks" to Amy, who guided us through all the paper work that was involved in the purchase of our new Lexus. She was very organized, pleasant and efficient, and made sure the transaction went smoothly. Thanks Tom & Amy! Elisabet & Ben, Toronto More
Excellent customer service I went to pick up my car last week. David Lee explained to me in details all the functions inside the car. This save me a lot of time in going throug I went to pick up my car last week. David Lee explained to me in details all the functions inside the car. This save me a lot of time in going through the whole manual and to find out answers to my questions. He was professional, very patience with me and answer any question that I may have. Thank you very much Dave. This is the type of customer service people are looking for in this competitive industry. All the best! I also deal with Amy Yang, the finance Manager. Very pleasant, polite and good customer service. More