
Lexus On The Park
Toronto, ON
Filter Reviews by Keyword
By Type
1,361 Reviews of Lexus On The Park
Incredible attention Our sales rep A J. Is the most attentive to our needs and comfort. He worked tirelessly, even while he was on vacation in Niagara Falls! Other team m Our sales rep A J. Is the most attentive to our needs and comfort. He worked tirelessly, even while he was on vacation in Niagara Falls! Other team members were also extremely helpful. I would recommend this dealership to anyone. More
My New Lexus I recently purchased a Lexus NX200t with the f package :) all the bells and whistles. My experience at this Lexus Dealership has always been a pleasu I recently purchased a Lexus NX200t with the f package :) all the bells and whistles. My experience at this Lexus Dealership has always been a pleasurable one. I walk in, have a look and tell them openly that I want to make an deal that day. From here their superb team goes to work and is able to impress me, a seasoned negotiator, with a more than fair deal. This is my third Lexus from Lexus on the Park and I strongly recommend that you ask for Mark Easton. He goes above and beyond at every step of the process leaving you extremely satisfied with your purchase and impressed with the quality and professionalism Mark brings to the entire experience. I recently lossed my wife and Mark was very cognoscente of this throughout all decisions allowing me to be sure I was making the right choice in trading in one Lexus for the next. This was extremely important to me and didn't go unnoticed on my end. Its these kinds of things that keep you coming back to Lexus on the Park and specifically Mark Easton. I look forward to this and my future Lexus' to come. More
Another Great Experience This is the third Lexus I have purchased from this dealership. The two most recent I have worked with Thomas Homewood. He took the time to discuss my This is the third Lexus I have purchased from this dealership. The two most recent I have worked with Thomas Homewood. He took the time to discuss my needs, recommended the proper vehicles to meet them and did not try to "upsell me", or pressure me. Both times Thomas made the buying experience very enjoyable. He is an excellent salesperson! Christine was very personable. She took the time necessary to familiarize me with the the cars features, helped me pair my phone, add contacts, etc. She also followed up the week after the sale to inquire how I was enjoying the vehicle and offer me her services if I had questions. More
This is my title Took a couple days longer to get my vehicle. Warranty lady was little rude and un friendly. Overall the experience was above average. The t Took a couple days longer to get my vehicle. Warranty lady was little rude and un friendly. Overall the experience was above average. The traction control in my new used vehicle not working. Also driver side window washer sprayer not working. What can I do for this ? I just bought the car. More
great experience I recently leased a lexus NX200t from this dealership. This was my first experience with lexus .Not only I love driving this beautiful car I am also I recently leased a lexus NX200t from this dealership. This was my first experience with lexus .Not only I love driving this beautiful car I am also very pleased with this dealership. Farzad(AJ) was very knowledgeable and eager to help. He made all the effort for me to find the right car , right colour and the right price. He stepped in each time to resolve my concerns. I highly recommend him as a best sales person. Other staff , Kevin and Christine also provide an excellent service and did their best with the job. I certainly go back to them again next time . More
Satifait a 100% du début à la fin Voici mon expérience, Jeudi le 7 Janvier j'ai trouvé le véhicule que je cherchais depuis plusieurs semaine á un prix abordable sur auto hebdo. Tout d Voici mon expérience, Jeudi le 7 Janvier j'ai trouvé le véhicule que je cherchais depuis plusieurs semaine á un prix abordable sur auto hebdo. Tout de suite j'ai communiqué avec le concessionnaire. On m'a transféré à Benjamin et immédiatement il s'est occupé de moi par téléphone et a répondu à toutes mes questions rapidement. Nous nous sommes entendu sur le prix en matinée et j'ai demandé si le véhicule pouvait être prêt le lendemain et la réponse a été oui!!!! Lazar c'est occupé de moi pour le crédit et m'a bien informé de toutes mes options. Le lendemain j'étais dans l'avion à midi en direction de Toronto. Ils ont payés mon taxi pour me rendre au concessionnaire. Ensuite j'ai rencontré Ben ainsi que son directeur Sean qui est aussi très aimable. L'auto était parfaite exactement comme on me l'avait décrite. Par la suite Anthony (qui parle très bien français) c'est occupé de me faire remplir le contrat. Il a fait un super travail et il m'a très bien expliqué tous les documents. Donc en résumé c'est une très belle expérience et surtout ils sont professionnel et très rapide au besoin!!!! Merci beaucoup!!! More
A GREAT DEALERSHIP RELATIONSHIP FOR OVER 25 YEARS I first began my relationship with the original Scarborough Toyota and the subsequent Scarborough Lexus over 25 years ago. Over the years I , my fami I first began my relationship with the original Scarborough Toyota and the subsequent Scarborough Lexus over 25 years ago. Over the years I , my family and associates have acquired in excess of 20 vehicles for both business and personal use and have found that the dealership consistently exceeds expectations. I have known both Alistair Baxter and Brian Mitchell for over 25 years and both have consistently exhibited a high level of professionalism that instills confidence and promotes client loyalty and retention. The dealership also has a high level of employee retention which enhances the overall client experience over the long term. More
Best Lexus Service Centre experience in the world! I own two used 2004 Lexus ES330 sedans, purchased from Sean Johnson. They still drive like new because of the great service I have received from Abid I own two used 2004 Lexus ES330 sedans, purchased from Sean Johnson. They still drive like new because of the great service I have received from Abid and the service team at Lexus on the Park. Lexus makes quality cars but is the professionals that stand behind the product that makes the experience so great. Abid always provides me with all the relevant information regarding the necessary service requirements, answers all my questions, and provides me with great quality service and workmanship. The combination of excellent advice and service along with competitive pricing puts Lexus on the Park above the rest. I look forward to purchasing my next car from them. More
"BEST SERVICE RECEIVED WHILE PURCHASING A VEHICLE" From the moment I received a response to my inquiry by Cedric, then later followed up by Ben, my family and I decided to make the drive up to Toronto From the moment I received a response to my inquiry by Cedric, then later followed up by Ben, my family and I decided to make the drive up to Toronto (160km) to see if these guys were for real. From the moment we arrived, Ben came out and to greet me by name and welcomed us inside and offered us coffee and cookies. We were introduced to several members of the team including Sean. I am personally in the service business myself and these people did not disappoint. Ben and the sales people I dealt with far exceeded our expectations, paid for our lunch that day and again the day of delivery. We were so amazed by the warmth, kindness and friendliness of Ben & the people at Lexus On The Park that even after spending a fairly large sum of money, I had a good feeling about the whole thing. From the price being much better (both price and trade value) to what it was back home, to the best service I have ever received while purchasing a vehicle, either new or used, Ben treated us like family and I feel that I can call him my friend. Ben, continue to be the wonderful person that you are, you provide excellent service, warmth and friendliness, there is no possible way that you can do anything but succeed! Happy New Year, Good Health & Much Prosperity in the New Year! Thanks my friend, its been a pleasure! Next time I, a friend or family member need another vehicle, you and Lexus On The Park will be at the top of the list. More
Excellent Service Purchased a Lexus Certified used 2010 RX350 almost 2 yrs. I took it back in for an annoying dash rattle noise. Lexus on the Park set me up with a com Purchased a Lexus Certified used 2010 RX350 almost 2 yrs. I took it back in for an annoying dash rattle noise. Lexus on the Park set me up with a complimentary loaner vehicle, did the repairs for free and even washed, cleaned and dropped my vehicle back to my home. Amazing customer service and sales team. I have purchased over 6 cars from them and would not go anywhere else!! Thanks again guys!! Special shout out to Sean Johnson, Warren Luong & Brian Mitchell. More