Lexus On The Park
Toronto, ON
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1,357 Reviews of Lexus On The Park
Unexpected purchase, excellent experience We had a fantastic purchase experience with Lexus on the Park and Lee Vyner. We walked in one night en route to test drive another car and decided to We had a fantastic purchase experience with Lexus on the Park and Lee Vyner. We walked in one night en route to test drive another car and decided to stop at Lexus to take a look around. Lee patiently sat with us, inquired about what we need in a vehicle, showed us some different options before taking us on a test drive. We ended up purchasing a vehicle and took delivery soon after. We could not be more happy with our car and look forward to a long relationship with Lexus on the Park! More
Quality and Service Excellence Like None Other Service that goes above and beyond what I requested or even expected. I reside in the U.S., so accommodating all my requests isn't something so easil Service that goes above and beyond what I requested or even expected. I reside in the U.S., so accommodating all my requests isn't something so easily manageable, but Sam handled it all with ease. A pleasure to have someone with such professionalism handling my sales transaction, something you don't get to see/experience very often. More
Thank You Thank you to Brain and his service team for the prompt, amazing service! AFter having a mishap with the sunroof of my RX350 and the call for heavy ra Thank you to Brain and his service team for the prompt, amazing service! AFter having a mishap with the sunroof of my RX350 and the call for heavy rain, I was a little anxious for a quick repair....and that is what Brain achieved for me. I arrived at the dealership at 7:30pm with no appointment and was on my way home by 8:30 with the roof completely repaired. No one can ask for better service than that. This is my fourth RX and I have always received great service, this time was very special and greatly appreciated? Again thank you to Brian for his quick attention and the service team for a job well done and very much appreciated. More
Battery treatment Arriving back from 3 months in Spain I found my battery flat. Usually no problem with my BMW or my Jag or my Subaru as a quick jump and we are back on Arriving back from 3 months in Spain I found my battery flat. Usually no problem with my BMW or my Jag or my Subaru as a quick jump and we are back on the road. Not so with a hybrid! I am told by Brian, a service tech that this car needs to driven every week. Does Toyota understand that these boomer guys do take long winter holidays, that's why they call us "snowbirds." Someone forgot to tell Toyota that we buy a lot of cars, 'cause this doesn't work. Toyota should tell the salesmen not to sell hybrids to folks like us 'cause we get unhappy and have lot of time to do something about it! Mark, the sales guy tells me that it only happened once in three years and I should be happy, hummm, Mark, even your aggressive in your face defence won't fly here. I have owned 10 BMW's, some over 5 years and have yet to replace a $500 battery, stupidity or poor design? So, is it poor design or is it that a sales guy was poorly trained or is it that he just wanted to sell a car? Sounds like a good inquisition is needed. I am not sure what the solution is but it doesn't include this dealership or Mark or the service tech. What a bunch of bone heads! More
WOW!!!! What a Ride! THANK YOU ALL for making it so Fantastic personnel!!!!!! I felt like a Queen!!!!! Attention to detail - from all is exceptional!!!! I said what I wanted and POOF - it was done. Fantastic personnel!!!!!! I felt like a Queen!!!!! Attention to detail - from all is exceptional!!!! I said what I wanted and POOF - it was done. Thanks!!!! More
Outstanding! I recently traded my infiniti for a Lexus. Thomas Homewood was my sales consultant. The level of customer care by Thomas and his crew was outstanding I recently traded my infiniti for a Lexus. Thomas Homewood was my sales consultant. The level of customer care by Thomas and his crew was outstanding from the beginning to the end. Thomas answered all my questions through emails and phone calls with prompt courteous service. I was able to get the car a month earlier than I was supposed to. He also added complementary lexus gears. I wanted to thank you Thomas for an outstanding service and for a great experience. I would highly recommend this dealership because of you and your crew. More
I would recommend Lexus On the Park AJ was my sales person and he did a fantastic job. I wanted to do my due dilligence with researching the history of the car and AJ remained supportive AJ was my sales person and he did a fantastic job. I wanted to do my due dilligence with researching the history of the car and AJ remained supportive, and patient. He always kept me informed through the whole purchase process, and offred advice when I asked. It felt like he was working with me and not just trying to sell a car. More
sales experience I had a very pleasant sales experience. Sales team, financial plus delivery cordinator were knowledgable, pleasant cooperative. Allthings were as stat I had a very pleasant sales experience. Sales team, financial plus delivery cordinator were knowledgable, pleasant cooperative. Allthings were as stated with no surprises. Well done . B W King . Employees were Ali, Christine, Stephani. I only hope service follow up will be as good More
2016 Lexus RX350 Have bought from Lexus on the Park before and this experience was no different... Fair price, Very good service, Pleasant experience. Will definitely Have bought from Lexus on the Park before and this experience was no different... Fair price, Very good service, Pleasant experience. Will definitely come back! More
Nx 200t Fsport I love my lexus nx200t.Great performance! Good looking car! Sexy! John Lee was helping me to get this car. He is very professional sales person ever! I love my lexus nx200t.Great performance! Good looking car! Sexy! John Lee was helping me to get this car. He is very professional sales person ever! Christine Nam also help me introduced manual of the car. She was so helpful! Very satisfying with Lexus so far! More