Lexus On The Park

Sam is the best salesperson I have ever dealt with. Being in sales myself; I have high expectations. Sam has exceeded my expectations over and over again. In this kind of business I look for Customer Being in sales myself; I have high expectations. Sam has exceeded my expectations over and over again. In this kind of business I look for Customer Service and he is the best there is. I find him respectful, honest, grateful and trustworthy. I would definitely recommend him to anyone looking for a car. Sam makes LEXUS look GREAT!!! More

Greg sets up my appointments just as I ask, drop off is smooth, work is good and on time, little extras are looked after. Finding a service rep like Greg is what really keeps you going back. smooth, work is good and on time, little extras are looked after. Finding a service rep like Greg is what really keeps you going back. More

We just bought another car from Lexus on the Park, might actually be our 7th or 8th car from them, we have had years of great service and are very happy. Mark Easton is the best sales person and will look a actually be our 7th or 8th car from them, we have had years of great service and are very happy. Mark Easton is the best sales person and will look after you! We highly recommend Lexus on the Park and dealing with Mark. More

Mark is the most amazing person to work with. He is easy going, friendly, knowledgeable and approachable. He made what could have been a very complicated situation, very pleasant and straightforward. I wo going, friendly, knowledgeable and approachable. He made what could have been a very complicated situation, very pleasant and straightforward. I would not hesitate for a millisecond to recommend him to anyone, and have done so to friends and family. Lexus on the Park is fortunate to have someone who is perfect at his job. More

Coming from a family with Mercedes. I fell in love with the Lexus brand. Not only is this dealership the most amazing one in all of canada but the sales staff were truley professional. Sam was very frien the Lexus brand. Not only is this dealership the most amazing one in all of canada but the sales staff were truley professional. Sam was very friendly and his knowledge on the product was extremely helpfull. He really made me feel comfortable and was so helpful. I can't emphasize enough how much help he has given me. When it's time for me to get a new car I know exactly what dealership I'm going to and I'm definetly going to see "Sam the man" . More

Excellent service and friendly environment. Overall, Brian Mitchell was very professional and courteous. From check-in to check-out, the service was excellent. I would highly recommend this dealer to Brian Mitchell was very professional and courteous. From check-in to check-out, the service was excellent. I would highly recommend this dealer to anyone for sales and service. More

Lexus On The Park doesn't feel like a car dealership. They are much better. I don't feel like I'm visiting a car dealership BUT am visiting my uncle Nick (Bales) for advice on which vehicle is best for They are much better. I don't feel like I'm visiting a car dealership BUT am visiting my uncle Nick (Bales) for advice on which vehicle is best for my needs. Then there is my uncle Kevin (Few) for advice on how to keep my car running properly. On my last visit I was in for electrical problems. Yes, I know the stereotype, electronics from Japan are excellent, but my car had a problem.. After talking to Kevin in service I was informed that I needed to leave the car for at least 3 hours and offered a replacement car right away. Being from out of town I usually plan to do 2 or 3 other things while in Toronto. I didn't have any other plans that day and decided to stay and wait. Lexus's waiting room is like visiting family. There are very comfortable chairs, with todays newspapers a very good variety of magazines, CP24 on a large screen and free coffee tea or water and sometimes snacks like baked goods and fruit. I brought my car in around noon, and I was offered a coupon for a free lunch in their lunch room. I was very suprised. The cafe was across the parking lot shared with Toyota. The waiting room is like you see in vintage photos at the airport. THE PICTURE WINDOWS LET IN NATURAL LIGHT WITH A GREAT VIEW OF THE AREA. IT SURE BEATS STARING at walls. There is a lot of space between the mini round tables with free WiFi, free news papers magazines and CP24., They have a quiet lounge there also which I found VERY SATISFACTORY. If I had to complain about anything at LEXUS ON THE PARK it would be that you can hear the car horns when they want to drive a Toyota car in for service down stairs. That is a VERY MINOR thing. If you want a dealership feeling you should go somewhere else, BUT if you want to feel LIKE A GUEST and not a dealership you should visit your extended family at LEXUS ON THE PARK More

Service at this location is outstanding. The care and attention that ALL individuals at the centre dedicate to satisfying the needs of their customer's is key to this result. And for this reason, we retu attention that ALL individuals at the centre dedicate to satisfying the needs of their customer's is key to this result. And for this reason, we returned to purchase our second Lexus at this centre. Thanks you. More

Lexus On The Park exudes a client-first culture. Every process is designed for maximum client trust, ease and comfort. I have been very satisfied with my experiences with both sales and service personnel process is designed for maximum client trust, ease and comfort. I have been very satisfied with my experiences with both sales and service personnel. They want nothing less than full client satisfaction and they go the extra mile to achieve it. Brian is an experienced service manager, dedicated to handling all service appointments and questions relating to my car. All staff are friendly, courteous and professional. Full marks for good results delivered on time and according to estimate. Lexus On The Park management also invites and responds to client feedback. More

I brought my new Lexus IS in for the first inspection, the one month check-up. Marlon was very receptive and got me on my way in under the estimated time, approximately 1 hour. The service guys cleaned the one month check-up. Marlon was very receptive and got me on my way in under the estimated time, approximately 1 hour. The service guys cleaned the inside of my car, but too cold for the outside.....sad but true. John checked up on me to see if I was enjoying my new car, and I of course told him I love it. They gave me some tokens for a complimentary car wash when the weather improved. Great service, great staff. Enjoyed a coffee/some fruit and complimentary water while I did some work and waited for my car, which was done surprisingly fast. Thanks Lexus on the Park for the great service. See you next time. More