Lexus On The Park

3 in a Row! Just this morning I picked up my 3rd new Lexus in a row, an ES 300H this time, from Mark Easton and the team at Lexus on the Park. My sales experienc Just this morning I picked up my 3rd new Lexus in a row, an ES 300H this time, from Mark Easton and the team at Lexus on the Park. My sales experience at LOTP has always been excellent; this time has been no exception. Mark manages to strike that delicate balance between friendly and familiar on one hand, and knowledgeable and professional on the other. He's never exerted any pressure but he has always managed to guide me in the right direction after listening carefully to my priorities and wishes. Mark has never steered me wrong! each time he's earned my repeat business so I've never found a reason to shop elsewhere for a new vehicle. Today Josie helped introduce me to the new technology that comes with my new vehicle. She kept it short and sweet out of respect for my very tight schedule and, after making sure that I'd taken care of the bare necessities such as hooking up my Bluetooth devices, she invited me to return at a time more suitable to my schedule. In the 7 years since I first began doing business at LOTP I've obviously had a lot of experience with the service crew as well. Steve De Castro has always taken excellent care of me. In fact, as I was with Mark a couple of weeks ago trying to sort out which car would be most suitable for me this time, I bumped into Steve. He likely has no idea that seeing him reminded me of just how well I've been treated at LOTP over the years which helped me to make up my mind to move forward into my 3rd Lexus in a row from Lexus on the Park. More

Experience Sam Esaad is a very pleasant and professional person to do business with. Sam was always there to answer questions and respond to emails and telephone Sam Esaad is a very pleasant and professional person to do business with. Sam was always there to answer questions and respond to emails and telephone call in a very timely manner. Sam made us feel welcome everytime we visited the dealership. Sam has also requested to call him at anytime should we need any assistance regarding the vehicle. Josie Allen was also very pleasant and provided us with sufficient hands on information to understand the navigation, and other related functions of the vehicle. Josie too gave us her card and asked us to call if we had questions. Thank you More

Mark Seenarine Great service by Eric, we completed deal via email and I walked in to grab keys and sign off and ready to enjoy RX 350! Great service by Eric, we completed deal via email and I walked in to grab keys and sign off and ready to enjoy RX 350! More

New Car Salle This is my second car purchase (lease actually) from Benjamen and my first from Sam. They are both fantastic and I was sure I was being treated fairl This is my second car purchase (lease actually) from Benjamen and my first from Sam. They are both fantastic and I was sure I was being treated fairly and got a great deal. None of the old stigma about car sales people with these two guys. They are the Real Thing. Their interest is in creating a long term relationship with their customer and it comes through loud and clear. More

enjoying my latte while waiting for service I was so happy that Lexus OtP got a new coffee machine. Now no need to go to Starbucks for my latte. Brian organized the work, Abid and Warren came b I was so happy that Lexus OtP got a new coffee machine. Now no need to go to Starbucks for my latte. Brian organized the work, Abid and Warren came by to take a look at the vehicle to assess the problem and touch base with me. Guys put the new part in and so far so good. I also appreciated advice on a few things as I am always looking to improve my driving and taking care of my vehicle. More

Lexus on the Park Service Department is exceptional. We received several timely service reminders and it was easy to get an appointment. When I arrived for the appointment, Brian explained all of the comp received several timely service reminders and it was easy to get an appointment. When I arrived for the appointment, Brian explained all of the components of the service and why the manufacturer recommends them at this time. Work was completed in a timely fashion as per the promised expected completion time. When I arrived to pick up my vehicle,I did not have to wait and Brian had the paper work and my vehicle ready. Service was great. More

We went there for a battery related issue for our RX350. Met Josie Allen in the hallway, she was very friendly, helpful and patient, asked to speed up the process on our behalf. Honestly I wish there are mo Met Josie Allen in the hallway, she was very friendly, helpful and patient, asked to speed up the process on our behalf. Honestly I wish there are more people like her in the service sector. More

Eric was quick to answer my questions and went out of his way to contact me to insure I was looked after. He was courteous at the dealership and had all of the paperwork prepared in a very timely manner. way to contact me to insure I was looked after. He was courteous at the dealership and had all of the paperwork prepared in a very timely manner. More

Just bought a new CT200h a few weeks ago through Mark Easton and Josie Allen and it was a very smooth and pleasant experience dealing with the 2 of them. Being my first car purchase, I was happy that Ma Easton and Josie Allen and it was a very smooth and pleasant experience dealing with the 2 of them. Being my first car purchase, I was happy that Mark is a very friendly and experienced consultant and spent a lot of time with me throughout the purchasing process. Not only did I get a good price on the car, but I was able to drive the car out from the dealership in only 2 days (with a few upgrades attached too) without issues thanks to Mark's attentive coordination the whole time. Josie took care of the delivery for my car, and she was very patient and did a good job in teaching me how handle the new car for the first time. Overall the experience at Lexus on the Park was a very pleasant one, and I would not hesitate in recommending Mark or Josie to anyone who is looking to purchase a Lexus in the GTA. Thank you, Andy and Clancy More

Sam Esaad has provided us with excellent support during leasing our Lexus IS250 AWD. Things you notice immediately with Sam include his honesty, transparency and willingness to go the extra mile to ensure leasing our Lexus IS250 AWD. Things you notice immediately with Sam include his honesty, transparency and willingness to go the extra mile to ensure you are completely satisfied with your decisions\purchase. We were able to complete the deal in two sessions, less than half an hour each, including test driving the vehicle. When we went to pick-up the vehicle, in our second visit, everything was ready and as promised by Sam. Although our vehicle was preowned, we felt like Lexus On the Park had brought it to a brand-new condition before delivery. Great experience, high quality and definitely won't be the last! More