Lexus On The Park

service speaks volumes I contacted Lexus to inquire about a few pre-owned vehicles on the website. Benjamin reassured me the cars were there and he would also contact me to I contacted Lexus to inquire about a few pre-owned vehicles on the website. Benjamin reassured me the cars were there and he would also contact me to update me on the stock before I came in on the weekend from Whitby. I received two calls from Ben prior to coming in which I really appreciated. Once we got to Lexus Ben took very good care of us. When we did choose a car the offer went very smooth , there was none of the back and forth that you experience with some dealers. We were very happy with the entire experience. Thrilled with our new car. Thank you Ben. More

Great follow-up service This is my 3rd Lexus (RX350) leased at Lexus On The Park. I continue to have only exceptional service experiences that make coming to this dealership This is my 3rd Lexus (RX350) leased at Lexus On The Park. I continue to have only exceptional service experiences that make coming to this dealership a very pleasant experience. Mark's sensitivity and caring of his customer's wants and needs is a refreshing change from the stereo-type salesperson only interested in making a sale. Josie's friendly personality and her expertise in addressing questions I had regarding my Bluetooth and GPS (which arose months after the delivery of the car) is a wonderful addition to the staff at this dealership- it makes you look forward to the next time you have a reason to come back. Fred Fred More

Best car buying experience of my life I ended up at Lexus on the Park just by coincidence because I happened to be in the area. Since I have been considering a RX350 I figured I'll just se I ended up at Lexus on the Park just by coincidence because I happened to be in the area. Since I have been considering a RX350 I figured I'll just see what they might have in their Pre-owned inventory. The salesman, Yin Chan was very polite and was able to answer all my questions. While there a Red HS250 caught my eye for my wife. I came back with her the next day; she loved the car and we negotiated a deal in just a few minutes without any high pressure tactics. Penny in the finance dept. had all the paperwork done in no time, much faster than in any other dealership I've been in. I traded in a Toyota, and although Bolton Toyota where I bought my car was also a good buying experience, I must say this was much better. We took deliver today and Josie spent a considerable amount of time setting up the car (memory seats, phone etc.) and explained almost everything about the car in detail. This really helped my wife who does not have a tech friendly bone in her body. I am still considering a RX 350 for myself, and Lexus on the Park will be my first choice of dealership when I finally trade in my present vehicle. More

Brian- great customer service I came in with my Lexus 350 that had low tire pressure and had no appt.Brian had it repaired within half an hour and I was on my way.Thank you for the I came in with my Lexus 350 that had low tire pressure and had no appt.Brian had it repaired within half an hour and I was on my way.Thank you for the quick and efficient service Brian.This is my 3rd Lexus and the service department at Lexus on the Park is the best I've experienced with Lexus or with other companies. More

Great experience This is our first experience with Lexis. Ben is an amazing, informative and patient sales person. Against our other experience with other sales person This is our first experience with Lexis. Ben is an amazing, informative and patient sales person. Against our other experience with other sales persons, Ben was not pushing us at all. Instead he introduced the car, presented us with other options, explained about the car's features and allowed us to research. He is honest and knowledgeable. He was able to answer all of our questions before we make our mind. We are very much impressed with his support and service. Thank you More

Pleasant satisfying experience by professionals .. From my Opening verbal Line to the salesman, to the final Hand-Shake on purchase, I was TOTALLY satisfied with my Lexus on the Park experience. Addit From my Opening verbal Line to the salesman, to the final Hand-Shake on purchase, I was TOTALLY satisfied with my Lexus on the Park experience. Additionally, the new car Coaching was wonderful and confidence building. My many Thanks to Her!! This was an exceptional salesman (Yin Chan) - because in my opinion, he "Listened" to me, was extremely produce knowledgeable and answered all questions, each time I asked them. Patient. Sometimes over and over to make sure I understood... THANKS - - Love my Lexus RX350 ... Dr. P.. More

Friendly Staff The Lexus staff was very thorough. They were very generous with their time. Their dedication helped me to make the decision to buy lexus. They showed The Lexus staff was very thorough. They were very generous with their time. Their dedication helped me to make the decision to buy lexus. They showed excellent teamwork. More

Wow!! I heard about the dealership years ago and now was the time to look at the possibility of purchasing a new vehicle but not necessarily a Lexus yet as I heard about the dealership years ago and now was the time to look at the possibility of purchasing a new vehicle but not necessarily a Lexus yet as l had other makes in mind but this was my first stop. One step into the the dealership and all l could say is WOW! and the rest was history for me. I would like to thank the follow people who made my experience one to remember, Trevor, Penny, Christine and Josie. All were professional, knowledgeable, very helpful and all very friendly to deal with. They made the experience very comfortable and had an impact where l am willing to drive to this dealership to have my car serviced. I would highly recommend Lexus On The Park. And special Thanks to Trevor Armstrong who helped make my purchase possible as he was very patience to explained all l needed to know to help me make the decision to purchase my first Lexus. More

It's like home I sadly had to give up my LX470 after 15 great years and test drove other makes. I simply couldn't leave Lexus on the Park, not only do I love my RX4 I sadly had to give up my LX470 after 15 great years and test drove other makes. I simply couldn't leave Lexus on the Park, not only do I love my RX450H and the service I received in the test driving and learning about the computer and other amazing features, but I know that over the next 10 years, my car and I will be well-looked after. Mark Easton and Alistair Baxter did not hesitate answering any of my questions on my new vehicle before making my decision. Josie was very friendly and knowledgeable while teaching me about the vehicle's features. The service department is why I stayed, thanks to Brian Mitchell, Stephen De Castro and Greg Mugford for their patience with my questions and their attention to all of the details. See you in October... More

Smooth delivery On the day of the delivery, Benjamin, Josie and Kathryn were thorough and accommodating. Josie was patient, knowledgeable while teaching me about the On the day of the delivery, Benjamin, Josie and Kathryn were thorough and accommodating. Josie was patient, knowledgeable while teaching me about the RX 350's features. Kathryn exceeded my expectations. Benjamin made sure we were content with every small details before we left Lexus on the Park. Thank you. More