Lethbridge Kia

Phenomenal service I had an issue with my Kia Sorento with a clunk in the back. I called in and talked to Logan and he told me they could have a look that afternoon to g I had an issue with my Kia Sorento with a clunk in the back. I called in and talked to Logan and he told me they could have a look that afternoon to get any appropriate parts ordered. I showed up and was greeted by Mark who had my vehicle in to the shop in less then 5 mins. As it turned out I needed both of my rear shocks replaced and they had parts in stock and were able to preform the repair there and then under warranty. All told I was there less then an hour and had my problem completely resolved. Logan brought out my keys and a copy of the paper work for me and asked if I needed anything else. These two guys are a delight to deal with and I would go back just to deal with them! More

amazing expiriance This was my second purchase from the dealership, bought my wife a car in January and I just picked one up for myself. The sales staff and management a This was my second purchase from the dealership, bought my wife a car in January and I just picked one up for myself. The sales staff and management are super friendly, and incredibly knowledgeable. I highly recommend. More

Great place to shop I stopped in to pick up some parts for my uncle, I was instantly greeted by a very cheerful gal the minute I came thru the door. I was asked how I cou I stopped in to pick up some parts for my uncle, I was instantly greeted by a very cheerful gal the minute I came thru the door. I was asked how I could be helped, and shown to the parts area, I was asked how my day was by everyone within talking distance, and even offered a cup of coffee! When I'm in the market for a new ride, I am going to this place, the music was up, people were all friendly and looking like they were happy to be at work, such a great atmosphere, bring the kids, I saw them handing out balloons like they were candy More

Best customer service I was shopping around for a new vehicle, I went to a few different dealerships however, none could compare to KIA. Kelly greeted me in the parking lot I was shopping around for a new vehicle, I went to a few different dealerships however, none could compare to KIA. Kelly greeted me in the parking lot and was very attentive to what I wanted. He went through some of the new and used inventory and we finally decided on a Kia Sportage, WHICH I AM SO IN LOVE WITH!! After negotiation of price they were able to get me to a payment that was suitable for my needs. I will recommend Kia to all of my friends and family they were a wonderful dealership to deal with. I was never pressured, I was always a part of the conversation. I was very please when Luke the sales manager came out to greet me. It made me feel valued and appreciated for my business. More

WOO HOO!!! Great Experience!!! I had a great experience buying my used Kia Soul. I wanted a manual and a used car, so they looked around at other dealers for me and we found one in I had a great experience buying my used Kia Soul. I wanted a manual and a used car, so they looked around at other dealers for me and we found one in Calgary that was fully loaded and had low, low mileage. They brought it in for me and it's fabulous!! Michelle helped me throughout the process and offered helpful advice. Luke was great about bringing in the car for me from another non-Kia dealer. Everyone at the dealership was friendly and made the experience joyful. I definitely recommend Michelle. She is friendly and wonderful to work with!! I will be recommending her to all my friends!!! :) :) More

Simply Amazing! I recently have my vehicle in need of service work. I took it into Lethbridge Kia and was surprised by how great I was treated. Taking my vehicle in f I recently have my vehicle in need of service work. I took it into Lethbridge Kia and was surprised by how great I was treated. Taking my vehicle in for service is usually a hassle for me but I was greeted by to Friendly people. The service was done quickly and efficiently! Thank you very much to Logan and Mark! You made me feel at ease and I can say this is the first time I have ever left a repair facility knowing I was taken care of! More

Fantastic experience! Very pleased customer! My car shopping experience was made very satisfying thanks to Michelle! Awesome woman! I felt she had my best interest in mind and made the whole expe My car shopping experience was made very satisfying thanks to Michelle! Awesome woman! I felt she had my best interest in mind and made the whole experience fun and exciting! I'm very happy with the services she provided us! Thank you so much Michelle and Kia! More

WORST Customer Service from the sales and servicedepartment Once they've suckered you into buying a KIA their customer service is horrible. Never call you back. Don't fix a recurring problem with the UVO - utte Once they've suckered you into buying a KIA their customer service is horrible. Never call you back. Don't fix a recurring problem with the UVO - utterly useless. AVOID AVOID AVOID More

Terrible Experience, Overly Aggressive Sales Team Went to Kia to look at vehicles and test drive since my previous vehicle was written off in an accident. My original sales associate was very friendly Went to Kia to look at vehicles and test drive since my previous vehicle was written off in an accident. My original sales associate was very friendly and helpful. After test driving a few vehicles I found a car that was suitable (non kia) and was transferred to another sales associate. I requested a price on the vehicle, financing rates and type, cash payment options. Was not given any straight answers and was forced to pay $50 to even start negotiating. After an hour of negotiating the sales associate and I had come to an agreement on price but after a second walk around of the car I had found some damage. Once the damage was found the sales associate said Kia would fix but once he spoke to the sales manager they cancelled the agreed upon deal and raised the price by $1000 basically expecting me to pay for the repairs. I made multiple attempts to leave but the sales associate was very aggressive and bullied me into staying. I was treated like I didn't know anything and that my ideas didn't matter. The experience was very unprofessional and very uncomforting. By the time I was able to leave the dealer, 4 hours had passed and they would not refund my $50 unless I came back another day. Worst sales experience I've ever had. More

Awful, Wouldnt tell me anything honest Went in to inquire about pricing on a few vehicles as i had an insurance cheq from crashing my car they wouldn't tell me anything and the saleperson Went in to inquire about pricing on a few vehicles as i had an insurance cheq from crashing my car they wouldn't tell me anything and the saleperson treated me like i was stupid and wouldnt give me a straight answer. i felt pressured and got bad vibes from this place. wouldn't go back More