Legacy Dodge Chrysler Jeep Ram

Worst customer experience I’ve ever had! Do not go here, Worst customer experience I’ve ever had! Do not go here, go to red water or literally any other dodge dealership. The people that work here are a bu Worst customer experience I’ve ever had! Do not go here, go to red water or literally any other dodge dealership. The people that work here are a bunch of clowns that only care about your money. I backed out of another truck at another dealership because they told me they could get me the exact truck I wanted and it would be here in 2 weeks. 4 and a half months later past the original date, after they give me like 8 different dates of when it was going to be here and after I put money down on it they call me today and tell me that the truck is not coming in anymore. Do not give this joke of a dealership your business they have no respect for your time and they lie to you as much as possible to get your money. I would rate 0 stars but I can’t 🖕🏻🤡🤡🤡 More

WORST DEALERSHIP EVER!!! Do not give them your hard earned money they are crooks and will screw you over. My brand new vehicle came destroyed and scratched and speakers blown. All I got told was it’s u earned money they are crooks and will screw you over. My brand new vehicle came destroyed and scratched and speakers blown. All I got told was it’s under warranty just get it fixed. Brand new shouldn’t need warranty after one day!!! They made me drive all over to get it fixed putting extra km on the car, was also told they would reimburse the gas , still haven’t received that. Car is in shambles and it’s supposed to be brand nee! Can’t even get the GM TO CALLBACK!!!! He is always busy but it’s been almost 2 months and still no callback! THIS IS THE ABSOLUTE WORST EXPERIENCE EVER! Stay away from LEGACY DODGE FT MCMURRAY!!!! More

Brought my Truck in for a Diagnosis issue. It ended up being more complicated then I originally thought it would be. Shoutout to the Service Manager Mario Menendez for taking care of the issue. He’s reall being more complicated then I originally thought it would be. Shoutout to the Service Manager Mario Menendez for taking care of the issue. He’s really doing his part to change peoples opinions and the dealerships past reputation with his excellent customer service. More

Stopped in to check out the price on a dodge ram sport. The service was excellent and we got the best price for our trade in. The service was excellent and we got the best price for our trade in. More

Had to wait two weeks for a minor part, They lost it and said they would call when they found it. They didn’t let me know then whenI called they wanted me to wait another two weeks. I Called down south, lot said they would call when they found it. They didn’t let me know then whenI called they wanted me to wait another two weeks. I Called down south, lots of stock but they can’t get it. No communication or concern. I’m a firm believer in shopping local but not there anymore. so frustrating. More

Very poor Had a very poor experience with the service department at legacy I had dropped my truck off for 2 days and before my arrival to pick up my truck I had Had a very poor experience with the service department at legacy I had dropped my truck off for 2 days and before my arrival to pick up my truck I had called to make sure the work was completed they told me that everything had been done . When I arrived I had seen my truck on the hoist. There was no work completed on my truck and then they had try to charge me for diagnostics. More

Jeep Wrangler In my life time I have purchased new and used vehicles. · In 1974 I bought my first new vehicle, a Jeep J10. · In 1993 I bough In my life time I have purchased new and used vehicles. · In 1974 I bought my first new vehicle, a Jeep J10. · In 1993 I bought a new Dodge D200 – out of town, · Used Pontiac Cavalier for my son here in town. · New Buick LaSaber in 2000 - out of town, · New 2005 Motor Home - out of town, · New 2006 Buick Lacurne - out of town, · Used 2002 Tracker - in town, · New 2017 Lincoln MKZ - in town And many used vehicles between the new ones. · My pride of the fleet is a used 2014 Jeep Wrangler. Jeffery Batchelor from Legacy Dodge has stayed in touch with me ever since I bought it. He calls just to say ``how`s it going?, is the vehicle what you thought it would be``. Every month he keeps in touch. This is more than any dealer has done since I purchased my first vehicle in 1974 and it is very appreciated. All the dealers combined never reached out like Jeffrey from Legacy Dodge has and this is a used vehicle. More

Sticker price versus final price Bought my vehicle based on the supposed AMVIC "all in pricing requirement". When asked why there were fees added, they said "because we brought it in Bought my vehicle based on the supposed AMVIC "all in pricing requirement". When asked why there were fees added, they said "because we brought it in from another dealer, we can add fees". So if they had stock of my vehicle in Fort Mac, I would have just paid sticker price. Freight was not an issue because they did that "for free". I needed the vehicle as I had sold mine, and it was only $800ish, but thats not the point. Scam, scam, scam... More

Sleazy xxxxxxx Sales Tactics These losers are advertising low prices on vehicles and when you inquire about them, they tell you it's sold but they have other units just like it fo These losers are advertising low prices on vehicles and when you inquire about them, they tell you it's sold but they have other units just like it for thousands of more dollars of course. It's so transparent I can't believe anyone would deal with them. Just a bunch of typical xxxxxxx car salesmen. More

Legacy Dodge is the personification of a ripoff dealership💩 Legacy Dodge, hmmm, awful is an understatement. I had heard a lot of negative word of mouth first hand from angry disappointed & taken advantage of, Legacy Dodge, hmmm, awful is an understatement. I had heard a lot of negative word of mouth first hand from angry disappointed & taken advantage of, friends & acquaintances alike !!, nevertheless foolishly I decided to give them the benefit of doubt, boy oh boy did I regretted it💩💩💩👎👎👎, all the other negative reviews here are true because it is something I have experienced, heed my warning. More