Leavens Mazda

A positive experience I test drove alot of cars in the class of the Mazda3. Received a lot of business cards from salesman and Ian was one of the only salesman that follow I test drove alot of cars in the class of the Mazda3. Received a lot of business cards from salesman and Ian was one of the only salesman that followed up to see if I had purchased a vehicle. He knows and backs what he sells and helped me find the right vehicle with the features I was looking for. Jen was very timely with her feedback by phone or email regarding any questions I had. She was also very accommodating for any changes I needed regarding my purchase. Both were very positive and gave me the impression they enjoy what they do. More

Jasmine is the best! Jasmine is knowledgeable, accommodating, friendly, and works hard to get you in to the car that suits your lifestyle and the budget you have to work w Jasmine is knowledgeable, accommodating, friendly, and works hard to get you in to the car that suits your lifestyle and the budget you have to work with. I was one of her first customers to lease a car when your dealership first opened and "she's my go to girl". I just recently purchased a new car from your dealership and Jasmine made it seamless. She is definitely my "go to girl" and I would highly recommend her. More

An amazing experience Buying my first car, I was soo scared of being swindled by sales agent and dealers. I'm so glad I chose London City Mazda Buying my first car, I was soo scared of being swindled by sales agent and dealers. I'm so glad I chose London City Mazda More

Awesome people, great cars but still needs work I recently purchased my second Mazda from London City Mazda and was happy to receive the same amazing service I got the first time I bought a vehicle I recently purchased my second Mazda from London City Mazda and was happy to receive the same amazing service I got the first time I bought a vehicle there back in 2015. This time I took advantage of their VIP sale and they did an amazing job putting me in the vehicle I was looking for with the price I was looking for. My vehicle had to be brought in from Scarborough and nobody explained the options to me so when I went to see my car it had 200 kms on it because it was driven by an employee to the dealership. Also upon looking at the car I noticed the wheel well plastic was not right and was sticking about 1/2 inch in towards the tire. I pointed this out to my sales guy and he made sure to put a piece of tape beside it so the garage would see it. The day I picked up my car i noticed that the wheel well plastic was still not fixed and made sure to point it out. I was told they were unsure as to whether a part was ordered and was assured by the service guy that he would order the part. When I received my 48 hour follow up call on my vehicle I was told they weren't sure whether the service guy ordered the part but they think he did and would call me the next day when he was in to verify the part was ordered. I am now told I have to drive a "loaner car" for a couple days to get this part fixed. Its disappointing to know that there seems to be a massive issue with communication at the dealership and that this issue was overlooked through every "pre-delivery inspection" that was preformed at the factory and at the dealership. I picked up my vehicle on July 29th and am still waiting for this to get fixed. As things sit right now I don't think I will be using this dealership again in the future or taking part in their VIP sales as they don't seem to be able to handle the influx of sales. More

Friendly and helpful If you are looking for someone who is friendly, helpful, with no pressure, go see Brady! He took the time to listen to what we were looking for. He m If you are looking for someone who is friendly, helpful, with no pressure, go see Brady! He took the time to listen to what we were looking for. He made us feel very comfortable with the car buying process! More

Great Experience with zero pressure Moving on from a car that I loved and going with a new brand was a difficult decision to make but Jasmine made this a stress-free and exciting purchas Moving on from a car that I loved and going with a new brand was a difficult decision to make but Jasmine made this a stress-free and exciting purchase. There was zero pressure to purchase and all questions were answered quickly with lots of good information. Would 100% recommend Jasmine and the London City Mazda team! More

Exceeding Expectations I first met Jasmine 2 years ago when I was kicking tires and comparing many vehicles, makes and dealerships. I am not an impulse buyer and do not res I first met Jasmine 2 years ago when I was kicking tires and comparing many vehicles, makes and dealerships. I am not an impulse buyer and do not respond well to pressure tactics. Jasmine quickly recognised this and answered all questions quickly and accurately. I presented a few challenges to both Jasmine and Jennifer. They were quick to provide me with a great car on budget. What a great combination of quality product, valued service and genuine / personal sales! Kayle Moore More

Extremely helpful and friendly We went in looking for a new car not sure what our options are. But Daniel made sure he found out what our needs are and recommended different options We went in looking for a new car not sure what our options are. But Daniel made sure he found out what our needs are and recommended different options that suited our budget. Listened to our questions and answered them in detail. Ended up with a car that more than met our needs, loaded with options, and within our budget. Best thing was, they worked really hard to beat their competitors price. Extremely friendly team, always ready with a smile. I would definitely recommend to my friends and family. And looking forward to be a loyal customer. More

New Car Purchase From the moment Jasmine met us we felt like we were apart of her family. She was very knowledgeable, listened to our needs and guided us to the CX 3 From the moment Jasmine met us we felt like we were apart of her family. She was very knowledgeable, listened to our needs and guided us to the CX 3 (our new baby). Kept us updated on the status of the delivery and one week later we were driving off the lot in our new car. She took the time to explain all the functions that the vehicle offered and no matter how many times I probably asked the same question she was patient and very helpful. Would highly recommend this dealership and most certainly working with Jasmine. More

Everything A Dealer Should Be London City went above and beyond to accommodate our needs. Would buy from again. Hoping their post sale service is as good as their pre-purchase serv London City went above and beyond to accommodate our needs. Would buy from again. Hoping their post sale service is as good as their pre-purchase service was. Kudos to Chris Lessard and Jennifer Johnston for getting me out the door and on the road fast ! Thanks :) More