Leavens Chrysler Dodge Jeep Ram

Excellent customer satisfaction! Recently I purchased a 2013 pre-owned Grand Caravan. I first came across this van on LCC’s website. The features that came with the van was bulleted Recently I purchased a 2013 pre-owned Grand Caravan. I first came across this van on LCC’s website. The features that came with the van was bulleted and broken down into categories; interior, exterior, safety etc. The pictures were very clear of the van. I sent an enquiry via the website and was promptly answered by Glenn with the info requested. A few days following I met with Glenn to view and test drive the van. Satisfied with the performance, information and after the reviewing the car-proof report which was very detailed I purchased the van. Glenn took the time to review all available financing options with me. During my initial viewing, I pointed out slight damage to the right front bumper. Glenn and Matt Cartwright inspected the damage and said LCC would repair the damage at their expense as they did not want the van leaving the lot in this condition as it would reflect negatively on LCC and they both wanted a satisfied customer. Although the damage could not be repaired pre-delivery due to scheduling, a few days later LCC booked me with a loaner car while the van was sent out for repair. The repair was top notch. I found the staff at LCC is very knowledgeable with their product and have a laid back attitude. I would not hesitate to recommend Glenn and his team at LCC to my friends and family! More

satisfaction I am very satisfied with the service this company has provided to me I would recommend anyone to your company. Loved how friendly and on the ball the I am very satisfied with the service this company has provided to me I would recommend anyone to your company. Loved how friendly and on the ball the staff is More

First impression was good. James Clarke was very professional ,diligent and helpful. He has a great knowledge of the vehicles he is selling and is very helpful. He has a very no James Clarke was very professional ,diligent and helpful. He has a great knowledge of the vehicles he is selling and is very helpful. He has a very non pressure style and worked hard to get the deal we were looking for. But the service department and the finance department DID NOT follow up as he requested them to do as per our discussions with those two departments. When we arrived to pickup our new vehicle the interest rate was changed to a higher amount ( we were never notified) and the Tonneau cover was not installed (confirmation was given on Monday). James went to bat for us immediately to have these issues corrected. We were impressed with James and would deal with him again. More

Excellent Sales and Service We also visited many dealerships before ending up at London City Chrysler, where we met Glenn. Glenn was very friendly and easy to talk to about our s We also visited many dealerships before ending up at London City Chrysler, where we met Glenn. Glenn was very friendly and easy to talk to about our situation. Glenn and Don worked hard to accommodate our needs during the purchase and service of our vehicle. Sales and service have been excellent and very reliable. After purchase service has also been easy, friendly and hassle-free, which is extremely important. Thanks to Glenn and Don we would not hesitate to recommend LCC to anyone, and would gladly be repeat customers in the future. More

No Nonsense & No Pressure! Matt could not have made my Jeep Grand Cherokee purchase experience any easier. There was no nonsense involved and absolutely no pressure. I will hi Matt could not have made my Jeep Grand Cherokee purchase experience any easier. There was no nonsense involved and absolutely no pressure. I will highly recommend Matt and London City to my friends and family and will return again in the future. Thanks again Matt! More

Thank you for the great service I have been dealing with Chad and the service dept. @ london City for my Grand Caravan for a few years now and the service has been far above what I w I have been dealing with Chad and the service dept. @ london City for my Grand Caravan for a few years now and the service has been far above what I would think is THE NORM. Most recently I had an issue with another car I own and did not think twice to call Chad. once again Chad showed far and above customer service in getting my car and having it repaired. It is really nice to be treated in the way Chad and the staff at London City have been with myself and my family.. THANK YOU It has been a great pleasure dealing with the Staff @ London City and I will be sure to let anyone needing service work done of the experiences I have had Again Thank you for the great service More

Excellence Sales Service We had shopped around quite a bit for a used vehicle and are very pleased with our recent purchase from LCC. They were very accommodating with the te We had shopped around quite a bit for a used vehicle and are very pleased with our recent purchase from LCC. They were very accommodating with the test driving on various models and our sales person, Matt McHardy listened carefully to what we were looking for and was quickly able to match us with a vehicle that we are really happy with. Matt took a lot of time showing me how to set up the instrument panel, gave me a tour of the shop and was very responsive to email and questions during the decision making process. Thank you Matt and a shout out to Chris Legge. More

Excellent value and excellent service , Jesse took care of all the needs required for my purchase, even spent about 1/2 hour with me trying to get my hands free phone set up, which was muc , Jesse took care of all the needs required for my purchase, even spent about 1/2 hour with me trying to get my hands free phone set up, which was much appreciated! Also loved the detailing on my new (new to me) truck upon delivery. Very positive people and experience. Thank you! More

We we're impressed with service Very helpful and easy to talk to. He answer every question we ask about the truck and more. We would definitely recommend him to our friends & family. Very helpful and easy to talk to. He answer every question we ask about the truck and more. We would definitely recommend him to our friends & family. More

"Will go the extra mile" Dealt with Jeff Low in 2011 to buy a New Dodge Grand Caravan. Told him what I wanted, didn't want and what I could afford. He came through in gettin Dealt with Jeff Low in 2011 to buy a New Dodge Grand Caravan. Told him what I wanted, didn't want and what I could afford. He came through in getting me everything I asked for and more for within my budget. Recommended him to a co-worker and my In-Laws, they both bought cars from Jeff, and told me they had the same experience I had. Jeff was friendly, easygoing, and delivered exactly what they had wanted and more for what they could afford. Since then whenever I or my co-worker or Father-In-Law are in the dealership and Jeff spots us he comes over and says hello and checks to make sure we are still happy with our purchase. Any time I have had an issue with any other department in the dealership Jeff has offered to help and advocate on my behalf. I have and will continue to recommend Jeff Low to anyone looking to buy a Chrysler product. Great service Jeff! B. Alton More