We'd been looking for a used Mazda5 minivan for some time, and after a previous deal fell through (from a used car dealer who failed to mention body damage easily discovered by our outside mechanic's inspection), we were very pleasantly surprised by the great customer service and courtesy of Brian and Matt at Lallo in Brantford, and the thoroughness of the preparation of the 2015 we bought. It was spotlessly clean, everything is working properly, the sales process was open, fair and truthful, and they took time to show us how everything worked before we drove off. As a total surprise to the 2 of us (who have bought many cars over some 50 years), they presented us with a large gift package just before we drove off (sorry for the "spoiler alert"). A very pleasant experience all around. I recommend them highly.