Lallier Kia de Laval

Bought a Certified Kia 2023 Sportage EX Hybrid on May 22/2025 for ~$40,000. We had looked @ all the dealership photos, visually inspected the car, & took it for a test drive. Spoke with 3 different "sale 22/2025 for ~$40,000. We had looked @ all the dealership photos, visually inspected the car, & took it for a test drive. Spoke with 3 different "salesmen"(CHABEL, AZIZ, EREN) during the transaction. 20 MINUTES after leaving the GROUPE LALLIER KIA DE LAVAL, "THREE" yellow safety warning lights appear on the dash. Immediatly called them, said THEY knew about the issue BEFORE MY PURCHASE, & they Completely deny any wrongdoing or responsibility with the issue. THIS IS 20 MINUTES AFTER PURCHASE! Absolutely NO CUSTOMER SERVICE CARE....after just buying a $40,000 KIA SPORTAGE. DECEITFUL +++ BE VERY CAREFULL. REGRET DEALING WITH GROUPE LALLIER KIA DE LAVAL. 🤨 More

I don't usually leave bad reviews. not my nature. I had a Horrible experience there. I negotiated a 2026 Kia Sportage EX with Tristan. We physically sat in the vehicle, toured it, and not my nature. I had a Horrible experience there. I negotiated a 2026 Kia Sportage EX with Tristan. We physically sat in the vehicle, toured it, and he confirmed it was the only one of its kind on the lot and that it would be mine. We went inside, agreed on a price for that exact model, and proceeded with the credit check without issue. When I returned for delivery, they tried to hand me a lower model, not the one we agreed on. No explanation, no transparency — just a complete switch. This is textbook bait-and-switch and completely unethical. To make matters worse, the sales director arrived aggressive, defensive, and dismissive — trying to convince me I was wrong even though I had pictures and videos of the original car. Zero tact, zero accountability. I walked away deeply disappointed. I would not recommend this dealership to anyone. What happened to honesty and respect in a sale? More

Très décevant. À l'automne 2024, j'y suis allé pour régler un problème de moteur bruyant sur une Rondo 2015. Après deux visites et 2000 $ de travaux, le bruit inten À l'automne 2024, j'y suis allé pour régler un problème de moteur bruyant sur une Rondo 2015. Après deux visites et 2000 $ de travaux, le bruit intense est toujours présent. La responsable du service n'a pas offert de solution lorsque j'ai exprimé mon insatisfaction, sinon de me représenter au service. Les courriels et appels subséquents n'ont pas eu de suite. C'est terminé pour moi Kia Laval. - A. Dubuc More

Merci à Tristan pour le service courtois et professionnel, même si je n'ai rien acheté. Je n'hésiterais pas à te référer à mes amis. professionnel, même si je n'ai rien acheté. Je n'hésiterais pas à te référer à mes amis. More

If I could give lower rating than 1 star I would. This is absolutely the worst staff and experience I have ever had. This is absolutely the worst staff and experience I have ever had. More

2 visites pour récupérer mes 4pneus, qui avaient les mauvaises jantes. Arrivé à Thurso, 1 des 4 jantes avaient ENCORE la mauvaisesjante mauvaises jantes. Arrivé à Thurso, 1 des 4 jantes avaient ENCORE la mauvaisesjante More

This is minus 1000 stars for the terrible customer service and awful business tactics. Be careful walking on this place. You will regret it. They try to charge you for things with no explanations. Whe service and awful business tactics. Be careful walking on this place. You will regret it. They try to charge you for things with no explanations. When you ask questions, they either do not know or are too busy to explain why charging for those fees. Scary place!!! More

They treat single moms badly and the dealership is not very honest.!This is my opinion. You take advantage of people and this what happens. very honest.!This is my opinion. You take advantage of people and this what happens. More

Excellent représentant aux ventes Marco Laguerre! Il a répondu à toutes nos questions sur la voiture! Il a répondu à toutes nos questions sur la voiture! More

Très bon service, ambiance chaleureuse et on se sent ecouté! Merci à l'équipe Kia Lallier de chomedey pour cette experience! ecouté! Merci à l'équipe Kia Lallier de chomedey pour cette experience! More