Kitchener Hyundai
Kitchener, ON
Filter Reviews by Keyword
By Type
307 Reviews of Kitchener Hyundai
It took two hours for an oil change which is too long of a wait. An hour or less that would be better. Other than that no complaint. Everyone was professional. a wait. An hour or less that would be better. Other than that no complaint. Everyone was professional. More
It is taking close to 3 weeks to get a rear shock replaced under warranty. I have. 2019 Santa Fe purchased 5 months ago. It should not take 4 days to get a part and another 2 weeks to have it replace replaced under warranty. I have. 2019 Santa Fe purchased 5 months ago. It should not take 4 days to get a part and another 2 weeks to have it replaced More
Everyone that helped us transition into our new 2020 Elantra, made our experience easy and flawless. From our first email, through to the day of pickup (3 days!!), the team at Kitchener Hyundai were pro Elantra, made our experience easy and flawless. From our first email, through to the day of pickup (3 days!!), the team at Kitchener Hyundai were professional and respectful and worked to get us to our budget; not trying to oversell something we didn’t want More
Very good experience purchasing my first vehicle alone. Jovica was very friendly, very knowledgeable and fulfilled my wishes by finding the 2020 Santa Fe in the color I was wanting. Jovica was very friendly, very knowledgeable and fulfilled my wishes by finding the 2020 Santa Fe in the color I was wanting. More
sales great. The service on car is horrible. Car fine last month during last maint. Now mysterious issues popping up and charging hundreds of dollars which were not an issue last visit and this is a pand last month during last maint. Now mysterious issues popping up and charging hundreds of dollars which were not an issue last visit and this is a pandemic where vehicle was not driven very much. The explanation is poor. More
missing my appointment in their system second time i made an appointment almost 15 - 20 days before and today i called to make sure my appointment and they said there was no appointment in their system i made an appointment almost 15 - 20 days before and today i called to make sure my appointment and they said there was no appointment in their system. So disappointed ! More
My husband and I went in to look for a vehicle for myself. The salesman by the name of Kevin approached us and asked us what we were looking for. He suggested different vehicles that suited our desc myself. The salesman by the name of Kevin approached us and asked us what we were looking for. He suggested different vehicles that suited our description. Kevin was very pleasant and not pushy. We have not jade a decision yet but will be returning to see Kevin soon. Very good employee you have. C More
Excellent customer service and truly providing value to the Thank you for excellent customer service and truly providing value to the customer. Brittany Musselman took ownership of coordinating with the ext Thank you for excellent customer service and truly providing value to the customer. Brittany Musselman took ownership of coordinating with the extended insurance company regarding costs associated with the repair and also arranged for a loaner vehicle when my car was being fixed. Service was quick in detecting that is was refrigeration/AC coolant leaking and not the transmission and completed repairs in time. I have been a customer with Kitchener Hyundai since July 2015 and I can tell you confidently that this is the best team I have seen in a long time, Thank you Brittany and service manager Chris Colquhoun More




