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Kitchener Ford

Kitchener, ON

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224 Reviews

707 Ottawa St S

Kitchener, ON

N2G 4G1

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224 Reviews of Kitchener Ford

July 15, 2021

Very good team. Knowledgeable and kind. Acted fast on my case what other dealers were unable to fix. I am happy and will definitely return More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
June 21, 2021

Always have had good service here.collectively,my family has also purchased at least five vehicles from here.Whether it be service or sales,all the staff has been first rate More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha in service.Andrew in sales
June 19, 2021

The service was booked in very short time and the girl was very helpful! Excellent service and professional team! Much appreciated! Love Kitchener Ford dealership!!!! More

by alx_pavel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
June 16, 2021

The customer service team foulups badly tainted my experience, repeatedly not scheduling my service appointment over 3 months. Once actually in, the service was overpriced. More

by jmellor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha
June 11, 2021

My go to dealer. The people are amazing!!!Have been a My go to dealer. The people are amazing!!! Have been a happy customer for many years. Will be back again soon.I recommend to all my friends and fami More

by rickberwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott metcalf, David slesser, Sandy?sorry about spelling
June 10, 2021

Charita Morrison was great. She did everything I asked her to do. My truck was taken in on time. I picked it up when she said it would be ready. Thank you Charita. More

by Seif
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charita
May 27, 2021

Great people, great service.....then you put a deposit down on a car and the switch is turned off on service! More effort required to deliver on the "promises" guaranteed to customers before and after we More

by scase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Grande, Sandy (finance)
April 18, 2021

Friendly, informative, takes their time. Cares about the quality of work. Listened to my needs and took careful actions to diagnose problems. Insightful and respectful. More

by Shane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, and Brian
April 17, 2021

The service rep got back to me very quickly with full details and costs for the service required. More work was required than originally expected, but my car was ready in one day. More

by Ellenl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
April 03, 2021

excellent service and follow-up from Charita. Service completed within time. just recently started going to Kitchener Ford and have been pleased with over all service provided. More

by dsaunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cmorrison@kitchenerford.com
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