Kitchener Ford

We went to look at a ford f150, Jackson was our salesman, and he was amazing! He really took his time with us, and the 3rd one was the one. We bought it and Live it. Thanks Jackson,

Awesome prices lots of inventory and very easy to deal with staff was amazing in getting things ready for us our salesman made sure we had the truck we we were looking for just kept bringing them for us to test drive he was very help full great place to shop!!

I found a couple of trucks I wanted to see Aidan our sales person was great Took his time to find the truck which we bought Great people , nice to work with

Great place, great people , i always buy my cars at this place and thats because their amazing ! Thanks for the great service and keep up the great work.

Always go here When looking for new vehicle. Jackson, Neeten and the whole crew ensure you are well taken care of. I’ve boughten 4 vehicles from them in the last 2 yrs and they have always gone above and beyond to ensure I was happy. Thanks K Ford

Little disappointed in Ford as this is the 3rd time I've been in the dealership in the pass 2 months, my warranty is done and all of a sudden everything is breaking; extended warranty sucks especially since there is a $100 deductible since I paid for the package. My service rep Hedo is the best though he is a great guy really tries his best to help me out. But Ford sucks as I had the car for less then 3 years and its already costing me a lot to maintain. Will most likely buy a different brand in the future, hopefully they will help with more then just transfering my balance from a wrecked car. Very dissatisfied with treatment of my financial account, found out after my car was in accident they had gap insurance. I feel they should have cut me a break, but hey what can I do. Now my 2017 Ford Escape was fine but as soon as out of warranty it seems like I'm in the service center almost monthly. Money pit of a car

I took my car in for an oil change in mid Nov. 2019 and never got it back until the end of Jan. 2020. They also did a recall where they broke a bold on the steering. It took all this time to fix my car. No remuneration of good will like an oil change or anything. I was not able to take my regular winter vacation with my car to Florida. They could not get the part from Ford which held them up. It was really Fords fault. That is a long time to wait for a part.

Took my truck in for an oil change for the first time and then my truck had a squeak in the steering wheel I said it was under warranty fixed it and try to make me pay for it

great service awesome friendly staff including the shuttle drivers always pleased with my service and when something came up they took care of it right away

Bought a car this week from Kitchener Ford - these guys are real people and customer service is top of the line. I don't even live in Kitchener. They delivered the car - gave it a beautiful shower and shine and I am very satisfied. Highly recommend! Kevin and Connor. These guys will treat you right.