Kitchener Chrysler Jeep Ram

First time buy of Chrysler/Dodge in over 30 years. From getting out of the car in parking lot, got to a Sales rep right away. Cynthia Sharp questioned us as to what we were thinking about in a purchase, g getting out of the car in parking lot, got to a Sales rep right away. Cynthia Sharp questioned us as to what we were thinking about in a purchase, got the Dodge SUV out right away for a test drive, and back to paperwork in a short time frame. We met the Sales Manager Lee, very professional. We met the Clean Up, Gerald. Gerald really impressed us with his knowledge of the questions we asked and he set our minds at ease right away. Well done Gerald! Cynthia was professional, knowledgeable and made us feel at home. Some times going through the business can be a mine field! But this experience was very good also. At the end of our visit and purchase, I felt very comfortable for choosing Wendell Motors, and look forward to experiencing the Service Department in the future. More

Completly impressed time and time again. Let it be service of the smallest deed, auto body simples or grands:) a bold idea to trade that old for a new or a shuttle to help your day go by smooth; wende service of the smallest deed, auto body simples or grands:) a bold idea to trade that old for a new or a shuttle to help your day go by smooth; wendel truely takes it to the next level! Great staff! Great service! Professional yet friendly each time I have always felt that my safety and that of my children where just as much a thought to them! Thank you derek mckay for your professional input on my new purchase! this mini van suites my needs absolutely! Thank you wendel motors love; the vincent family :) More

The best service is given from the moment you walk in the door! Thank you Carlo for finding us an awesome vehicle and for all your knowledge and help. We couldn't be happier with our new Jeep Wrangler! door! Thank you Carlo for finding us an awesome vehicle and for all your knowledge and help. We couldn't be happier with our new Jeep Wrangler! More

Great customer service. Provided me with all the information I needed in order for me to feel comfortable with my purchace. Friendly and knowedgable staff made the purchace a pleasent, non-stressful information I needed in order for me to feel comfortable with my purchace. Friendly and knowedgable staff made the purchace a pleasent, non-stressful expierence. More

I was contacted by a competitor dealer that wanted me to trade in my van so I decided to do some research. I went to various dealerships to see what was out there to purchase. I was extremely disappointed trade in my van so I decided to do some research. I went to various dealerships to see what was out there to purchase. I was extremely disappointed with the service and selection from the other dealerships until I had the privilege to meet Carlo at Wendell. I gave him my needs and wants for vehicle, value for my trade, and the price I wanted to pay. Carlo made it his personal mission to have me satisfied in all areas. He worked with Steve to find my family the perfect van and the features we had to have. Steve gave us a fair trade price on our old van and a great price on our new one. Both Carlo and Steve really understand customer service. Steve even addressed my wife by name without meeting her! Imagine really getting to know your customer! Carlo took the time to go over the features and benefits of our new van, for over an hour, on his day off, to make sure we were fully comfortable to use all the toys. Overall, Carlo and Steve have gained a customer for life and nothing but positive praise to our friends and family. I look forward to buying my next vehicle from them. Great job gentlemen, thanks for renewing my faith in buying a vehicle and finding it fun! You truly made us fell like the most important customers. Donna and Anthony More

Overall reception of the staff was great. Derek was very knowledgeable of the vehicle that interested us which helped us decide on selecting the options and ultimately on the final product. Steve went tha knowledgeable of the vehicle that interested us which helped us decide on selecting the options and ultimately on the final product. Steve went that extra mile to search the system trying to find the closest match possible to our final selection. Both individuals provided friendly and courteous service and we look forward to a great relationship at this Dealership in the months ahead. More

I met with Lee Douglas and discussed my financial situation as well as my "wish list" for a Jeep Wrangler. He was very open to my concerns and saw them not as a hindrance but as an opportunity to be situation as well as my "wish list" for a Jeep Wrangler. He was very open to my concerns and saw them not as a hindrance but as an opportunity to be creative in finding a solution, which my wife and I very much appreciated. Overall, a quick and precise transaction that didn`t leave me guessing about any part of the buying process, would definitely buy from Wendell Motors again and will recommend them to all of my contacts. More

Great job Derek - Enjoyed working with you and will definitely do so again in the future, thank you so much! Sincerely, Ian and Charlotte Tarrant definitely do so again in the future, thank you so much! Sincerely, Ian and Charlotte Tarrant More

Great attention to the customer's needs! Derek not only listened to what I was looking for (which was originally a new Caravan), but actually did not string me along and try to sell me something that I did listened to what I was looking for (which was originally a new Caravan), but actually did not string me along and try to sell me something that I didn't want! Finally ended up in a great 2011 Town & Country! My wife kept messaging me to see if everything was okay on the day of delivery, since it had taken a bit of time. Had to message back that everything was fine, that everything was going great! Derek made sure he took the time to show me the features of my new used van, and that I was comfortable with everything! He even helped me transfer over my kids' car seats from my trade in! Thanks for everything, Derek! I will definately direct people your way if they are in the market for a new vehicle! Great work, Wendell Motors! You have made my family really happy (especially my kids with the DVD players!)!! More