Kitchener Chrysler Jeep Ram

I really enjoyed my experience at Wendell Motors. They found the truck colour we wanted and worked hard to work with me on several options. They were also honest and fair with us about my trade-in vehicl found the truck colour we wanted and worked hard to work with me on several options. They were also honest and fair with us about my trade-in vehicle. I really was happy with the fact that Peter answered our questions and didn't include an over-zealous sales pitch. We had a good experience with Wendell Motors and look forward to dealing with them in the future. More

I have never own a truck in my entire life and when I started looking I went to a few places and was not getting the service and greeting I was looking for, until I landed at WENDELL Motors, I was there started looking I went to a few places and was not getting the service and greeting I was looking for, until I landed at WENDELL Motors, I was there with my fiancee and we started looking at trucks in the back yard we saw lots of nice trucks so we decided to walk in the showroom and there we saw a 2013 Dodge Ram with a sign saying $14,000.00 off, so out of the blues I hear this lady asking me if she can help me I said sure, she introduce herself as Cynthia Sharp, she explain to me that the trcuk was a DEMO and that there was about little kms, she ask us after explaining to us the details of the truck if we wanted to go for a test drive and we accepted, so she went a gotten a 2013 RAM LARAMIE and we went for test drive, as we were driving she expalined to us all the bells and whistle that the truck ad, let me tell you that the experience of driving that RAM was incredible, when we got back to the shop she offered us a coffee which was very nice of her, I accepted and she brought me a coffee to her desk, we talked about the price and how things worked fo buying a new vehicule because it was the first time for me owing a brand new vehicule, Cynthia always ad a nice smile and answered all questions that I ad and if she could not answer she made sure that someone else can, so we put down a deposit on the truck not knowing that a other couple ad done the same thing just minutes before me, once all papers were done Cynthia went to see her manager for signature and went she came back her face was different and she told be in a sad face that the truck was sold to the other couple, so I was kind of upset because she told me that the truck was mine, so she said that something needs to be done I cannot let you go like this because of the mistake that was done, so she talked to her manager again and they both came to Cynthia's office to tell me that the only choice they can do is sell me a brand new truck at the same price, you would not believe the look in my face when I heard that, the manager shock my hand and said congradulation. I know that other dealers would have probably said sorry nothing we can do but WENDELL did not they understand that a mistake was made and not the customers fault, my experience with WENDALL will always stay with me, I've been talking to a lot of people at work about my experience and hoping to bring business to your shop. I will do all my services and other maintenance at wendell's to keep a good relationship with you guys....Thank-You so very much to Cynthia and the rest of the staff that helped me that day............ Good Job More

Took the car in because the front passenger window wouldn't close. After diagnosing the problem seemed to be the motor and regulator in the door had failed. Parts were ordered for the following day an wouldn't close. After diagnosing the problem seemed to be the motor and regulator in the door had failed. Parts were ordered for the following day and shuttle was sent to pick me up promptly. Returned car the following morning and parts were installed, yet window would still no close. The techs chased the wiring through to the drivers door and for break in the line. Repaired break and replaced original parts and only charged me for labour. Cut the cost in half. Much appreciated. More

I've been purchasing and having my cars serviced at Wendell's for many years. The prices have always been fair but what keeps me coming back is the level of service practiced throughout the company. Wh Wendell's for many years. The prices have always been fair but what keeps me coming back is the level of service practiced throughout the company. When I've purchased vehicles I've always felt that my business was important to everyone involved in the process. When I've dealt with the body shop the work has been excellent and the turnaround quite quick. The service team do a great job of making you feel like you are "part of the family". Karen and Jeannine always greet you with a smile and seem to genuinely like their customers. The drivers get you where you need to go in no time if you need a ride and the quality of the service work is second to none. Thank you Craig and the whole team. More

My experience with Wendell's was terrific! Derek looked after me in every way and I will definitely be back! I will definitely be recommending Wendell's and Derek to my friends. All the best! looked after me in every way and I will definitely be back! I will definitely be recommending Wendell's and Derek to my friends. All the best! More

Jeannine was very professional and carefully explained everything so there was confusion about what was going to be done and what was done when I picked up my vehicle. Donna was wonderfully chatty and everything so there was confusion about what was going to be done and what was done when I picked up my vehicle. Donna was wonderfully chatty and made the shuttle ride back and forth very enjoyable. Something to consider: I bought GM vehicles for years and when my car was serviced the exterior was always washed when I came back to pick it up. This thoughtful little gesture was always the icing on the cake. Thanks. Maryanne Hill More

Derek was very helpful and worked with the constraints we had and got us a price that worked for us. He was very enthusiastic and friendly and answered all of our questions. Overall the experience was going had and got us a price that worked for us. He was very enthusiastic and friendly and answered all of our questions. Overall the experience was going great until the signing of all the paperwork. We had specified whose name the ownership was to be in, a transfer from my wife to myself, however this was not done. Despite knowing we were unhappy with this the dealership made no offer to correct their mistake. More

My service at Wendalls, and the service employee was Mike Blake. Mike has been servicing my vehicles from another dealership, and now at Wendalls proves to be a very great addition to your company in my per Blake. Mike has been servicing my vehicles from another dealership, and now at Wendalls proves to be a very great addition to your company in my personal opinion. He is very professional in his field. More

I had herd about Carlo from a friend and when i met him i was not disappointed with his honest approach. It was the first car i ever purchased and carlo was a great help. I went in with one car in mind and c was not disappointed with his honest approach. It was the first car i ever purchased and carlo was a great help. I went in with one car in mind and carlo introduced me to an even better car (went in wanting the 2013 dart walked out with the 2013 avenger). Carlo was great with helping stick to my budget and making it feel comfortable with the purchasing process. I would defiantly recommend carlo and dealership to all my friends and family members. Thank you so much again for all your help i love my car even down to the great leaf blue. More

I rated my overall experience a four because where I was sitting and waiting (oil change) there was no quality magazines for men. My phone died and had nothing interesting to read. Other than that I've alw sitting and waiting (oil change) there was no quality magazines for men. My phone died and had nothing interesting to read. Other than that I've always received great service from friendly peeps. More