Kitchener Chrysler Jeep Ram

Great experience! We bought a new 2013 Grand Caravan. We knew we wanted a van and had done some research and knew that our search should start with the Grand Caravan in terms of value for price. Based on re knew we wanted a van and had done some research and knew that our search should start with the Grand Caravan in terms of value for price. Based on reviews on THIS site we found Wes Grosz and we were not disappointed. He was exceptional from the moment we met him, right up to the follow-up call several hours after we left the lot to make sure we were happy with our vehicle's first drive. He was patient, answered every question as if it were our first, and we didn't feel "sales pressure" at any point. He even called us the morning after our first visit to the lot to advise us that the cost of the vehicle had dropped because of some new incentives from the manufacturer! The entire sales process was straight forward even with a trade-in. My spouse even said on the way home "wow, that was way easier than I thought it was going to be". The exceptional rating this dealership has is accurate, in our opinion. While we didn't deal with any others in detail, everyone we met was extremely friendly. I read a review here a while ago that said something like "I even questioned if I was at a car dealership"...100% accurate statement - these guys have redefined the process of buying a car to what it should be. Always. And no, this is not my first car purchase - I've dealt with a number of dealers over my driving career and Wendell does it right. You won't be disappointed! More

DEREK DID A GREAT JOB IN PROVIDING AN EXCELLENT SALES EXPERIENCE FOR THE PURCHASE OF THE JEEP PATRIOT. EFFICIENT - KNOWLEDGEABLE - FRIENDLY SPECIAL THANKS TO STEVE RICHARDS - WHO AS USUAL FOUND THE EXPERIENCE FOR THE PURCHASE OF THE JEEP PATRIOT. EFFICIENT - KNOWLEDGEABLE - FRIENDLY SPECIAL THANKS TO STEVE RICHARDS - WHO AS USUAL FOUND THE WAY TO MAKE THE PURCHASE POSSIBLE More

Derek mckay was a pleasure to deal with, only concerened with providing you the best experience possible. I would reccomend his services to anyone looking to purchase a new vehicle. with providing you the best experience possible. I would reccomend his services to anyone looking to purchase a new vehicle. More

Mark is an excellent salesperson and knows his product, he answer all my questions and helped me to select the right vehicle. Thank you for follow up after the sale and see you in couple of years for anoth he answer all my questions and helped me to select the right vehicle. Thank you for follow up after the sale and see you in couple of years for another car. Keep up the great job. More

Derek McKay was very friendly and helpful when we came in to buy a new Dodge Grand Caravan mini-van. We were not rushed or pressured in any way. Thanks, Derek! to buy a new Dodge Grand Caravan mini-van. We were not rushed or pressured in any way. Thanks, Derek! More

My experience at this dealership was absolutely excellent, I got what I was after and was very pleased with my service, everything from walking through the door to taking the car for a spin to taki excellent, I got what I was after and was very pleased with my service, everything from walking through the door to taking the car for a spin to taking the car home. I do apologize for taking so long to fill out this survey, it's just been a heck-tick time and I left right after I purchased the car. Not sure if I'm aloud to put this here but I drove the car from Ontario to Alberta.. Red Deer specifically, when I arrived I had a pretty significant shaking problem, I took it to the car wash (manual wash) to clean it out as I figured it could be dirt from the 4000KM drive, the shaking persisted so when it arrived the dealership(North dodge red deer) told me if it was dirt and they cleaned it they would charge me 80$, I explained I did the best I could to look after it myself so if it was dirt to just give me the car back and I would deal with it myself, I just wanted to be sure. They inspected the wheels (took them off) they didn't do a balance check, they just came back to me and told me it was dirt, I said alright I'll go take it to the wash it's not a problem, if the problem re-occurs then I'll come back. They went on to tell me that even with the extra 5-year warranty I purchased with Dodge, I would still have to pay a diagnostic fee of 35$ because there was no mechanical problem. I refused to pay because I did my due diligence and the guy in the service department handed me my keys and told me to take my buisiness elsewhere.. So my question is this : If I do the best I can to take care of my car, I'm not a vehicle guy and attempted, do I have to allow my car to break down before I can take it to the dealership? How am I to know when something is wrong and who is some service guy to tell me, the guy that make sure he has a job to go take my business elsewhere? More

as a small business owner it was very important for my truck to be fixed quickly. sunday i put my brakes on and all i heard was metal on metal,so i was very concerned all day with more snow coming. I met truck to be fixed quickly. sunday i put my brakes on and all i heard was metal on metal,so i was very concerned all day with more snow coming. I met karen at the dealership first thing monday morning and had my truck back in the afternoon as she promised. More

Dave really listened to all my needs and tried accomodating all of them. He was patient while I was debating between the Jeep Wrangler and the Dodge Ram. (Finally decided on the Ram pickup.) I LOV accomodating all of them. He was patient while I was debating between the Jeep Wrangler and the Dodge Ram. (Finally decided on the Ram pickup.) I LOVE my new truck!! Just a great experience all around from a friendly and professional team at Wendell's. More

Working with Wes was a great experience. We have been to many dealers and did not experience the service that we had received at Wendell motors. Wes was extremely friendly and patient with us. He helped us many dealers and did not experience the service that we had received at Wendell motors. Wes was extremely friendly and patient with us. He helped us a great deal with what was best for our needs. We would definately reccomend Wes and wendell motors in the future to our friends and families. Thanks Nina & Michael More

Friendly no pressure sales. Listened to what we wanted and got us what we wanted. Will visit again. Car was ready on time and all features explained. and got us what we wanted. Will visit again. Car was ready on time and all features explained. More