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Kitchener Chrysler Jeep Ram

Kitchener, ON

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695 Reviews

549 Fairway Road South

Kitchener, ON

N2G 4A2

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Showing 695 reviews

April 06, 2013

I dealt with Derek during my unsuccessful attempt to purchase Dodge Grand Caravan through Wendell. While he was extremely friendly and knowledgeable during the test drive and all that pre-sale activit More

by sgorbunov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek (Dodge) Mckay
Apr 08, 2013 -

Kitchener Chrysler Jeep Ram responded

Good morning, My name is Chris Newman and I represent the Management group here at Wendell Motors. I'd like to first start by offering our sincerest apologies for any inconvienence or difficulties you may have experienced during your visit to our store. We pride ourselves on our customer service and work very hard with our people to ensure all customers recieve the best possible experience while visiting us for any of their vehicle needs. If you have a moment, i'd like to speak with you regarding your visit and your concerns to see if there is anything we can do to rectify the situation or at the very least, examine our policies and procedures in an effort to better our customer service level and prevent any further frustrations. You can reach me by responding to this email or by contacting me directly at 519-893-1501. Thanks so much for your time, and we appreciate the feedback on your experience and we will work hard to earn your business again. All the best, Chris Newman

April 05, 2013

our experience at wendells was great they went out of their way to make sure we got exactly what we wanted. Everyone was friendly and helpfull. More

by journey2013
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Moore, Derek (Dodge) Mckay
April 04, 2013

There should be a higher number in the review headings than 5 for all the points from service to price . I believe the entire sales team and especially Wes Grosz has made this purchase experience one that More

by stainlessguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Grosz , Wes Grosz
April 04, 2013

The Staff at Wendells were very easy to talk to and very helpful in getting me into the new 2013 Ram Sport that I requested. They wen through the trouble to even find the perfect truck for me in my budget. More

by Tbrame13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Scorfield
April 04, 2013

My first experience buying a car for myself was made easy painless and I felt like a Princess. Wes was caring, I felt like he card about me as a person - he went the extra mile on all counts and I love my ne More

by dmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Holenski
April 03, 2013

I would highly recommend this dealership to anyone. They went out of there way to make sure that I got the deal I wanted & helped me out by holding my current car for a day until I could get someone to come More

by annecorkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek (Dodge) Mckay
April 03, 2013

Staff was very friendly and hopeful. They answered all our questions. Very prompt when returning phone calls and giving recommendations. Had information there ready for you. More

by jwedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Scorfield
April 02, 2013

Thanks you Peter for making the experience of buying a new car, a good experience for us. He explained everything to us carefully and professionally and Wendells were able to find exactly the vehicle w More

by margaretbruntlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Holenski
April 02, 2013

Carlo and steve ,you guys did an excelent job on the dodge journey and my big horn truck.still waiting for my hat and coat lol.Keep up the good work. Larry and Barb More

by professorlarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Richards, Carlo Renon
March 31, 2013

I recently bought a Dodge Dart from Wes Grosz with help from Steve Richards. I was extremely pleased with the service Wes and Steve provided me throughout the purchasing process. Wes made the extra effort More

by ScottG10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Richards, Wes Grosz
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