Kitchener Chrysler Jeep Ram
Kitchener, ON
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I approached Mike Blake in the Service dept. regarding the possible purchase of a new vehicle and he personally helped to explain which vehicle I should consider purchasing and arranged for me to meet wit the possible purchase of a new vehicle and he personally helped to explain which vehicle I should consider purchasing and arranged for me to meet with one of your highly regarded sales people, Wes Grosz. Wes took me out for a test drive in a 2013 Chrysler 200 and took the time to show me the various features unique to that particular vehicle. I was very impressed with the service and attention I received. After making my decision to purchase the above vehicle I also appreciated the fact that I did not have to get my new license plates from Service Ontario, along with the paperwork associated with this. The new plates were put on and I was able to drive away from the dealership without having to do anything further. I believe that Wendell Motors went beyond the call of duty in assisting me with this purchase. I have now driven this vehicle for over a week and I just love it. Many thanks to both Mike Blake and Wes Grosz for all of their help in this regard. I will certainly recommend Wendell Motors to my many friends and relatives. Pauline Blake More
We went there looking for a DODGE!!! That's all I drive! The first person that I spoke too was a friendly gentleman that greeted me out in the lot, he said that he would give us a great deal. The gen drive! The first person that I spoke too was a friendly gentleman that greeted me out in the lot, he said that he would give us a great deal. The genuine wonderful customer service that I had experienced made me go back the very next day. Mark was absolutely fantastic! We bought a Dodge Journey, and of course it is a wonderful vehicle! I hope that Mark continues to work there, everyone deserves to have a experience like that! My daughter was very pleased with how Mark handled everything, now she's thinking of dealing strictly with him when she buys her Dodge Dart! Cudos to a wonderful company! More
Lisa and myself had a great experience dealing with both the sales reps. I have been is sales for many years and have purchased many vehicles. Both of them were great. Great Dealership. the sales reps. I have been is sales for many years and have purchased many vehicles. Both of them were great. Great Dealership. More
We have dealt with this dealership before and have always experienced great customer service. Wes and Steve made purchasing our new vehicle a very pleasant experience. They both did everything possible to ge experienced great customer service. Wes and Steve made purchasing our new vehicle a very pleasant experience. They both did everything possible to get us the car we wanted. My husband and I both enjoyed dealing with Wes in his very professional manner. More
First time car buyer at this dealership and it was a good experience. Very friendly and helpful. Would certainly recommend our salesperson to our friends. experience. Very friendly and helpful. Would certainly recommend our salesperson to our friends. More
The only reason for the good in customer service is the incorrect communication regarding the time for service. Mike did step in and took care of providing accurate times for service work. All five vehicle incorrect communication regarding the time for service. Mike did step in and took care of providing accurate times for service work. All five vehicles went through in a very timely manor as explained. More
We came in for a friendly visit and ended up driving away a few days later in a new vehicle. When we saw what was available in a new vehicle it just seemed the right time to purchase. We were afforded away a few days later in a new vehicle. When we saw what was available in a new vehicle it just seemed the right time to purchase. We were afforded professional service and a good price. As we had previously bought a new vehicle from Wes we just knew that we would be treated fairly and he goes the extra mile for his customers. Delivery time was our choice and Wes kept in touch until that date and even after. All staff are very courteous and caring. Thanx for a great experience folks! More
We came in to just test drive and look at the Jeeps. We drove a Grand Caravan since 2006. Derek was great showing us all the different cars we wanted to see, but we really liked the Grand Caravan. He sho drove a Grand Caravan since 2006. Derek was great showing us all the different cars we wanted to see, but we really liked the Grand Caravan. He showed us the new Crew model and we test drove it. We were sold right away, it felt like "home". Derek is extremely knowledgeable and helpful. I would send anyone I know to Derek to buy a car, and my next Grand Caravan will be from him as well! More
We were looking for a vehicle which would meet the needs of our family. Two adults, three Greyhounds and our luggage. We had "built" various vehicles, domestic and import, on line prior to coming in to a de of our family. Two adults, three Greyhounds and our luggage. We had "built" various vehicles, domestic and import, on line prior to coming in to a dealership. Being long time import buyers we decided to try Wendell Motors. Upon arriving at the dealership we were given a friendly greeting by the receptionist, Jessica. She called Wes over and we headed to his office. What we noticed right away was that Wes listened carefully to what we wanted. Safety, space, comfort and convenience topped our list. He made a few suggestions on trim levels and the reason we may want to consider them as opposed to going with a lower level and then adding options to get where we wanted to be. Absolutely no pressure, but valid suggestions. As my wife had never driven a van, Wes set us up with a demo and sent us on our way. When we arrived back at the dealership Wes had prepared a couple of quotes on different trim levels and again, no pressure, suggested that we look them over and he hoped that he would hear from us shortly. Clearly he believed in his product and competitive pricing. When we got home we looked at the quotes Wes had prepared along with what the various packages included. When we compared these to other makes it was clear that a Dodge Grand Caravan Crew Plus was the way to go. We called Wes back a couple of days later and firmed up on our purchase. The vehicle was ready for delivery as and when promised by the team at Wendell Motors. When we went in to pick up our van Wes gave us a quick tour of the dealership. One thing we liked was that he took the time to explain all of the features of our new van to BOTH of us. On the way out to check our van we were introduced to Sales Manager Steve Richards who thanked us for choosing Wendell Motors and hoped that we would enjoy our new vehicle. Based on the experience we had purchasing our new van we would not hesitate to recommend Wes Grosz and the folks at Wendell Motors to our friends if they are looking to purchase a Dodge or Chrysler product. More
I called Cynthia and asked her to keep an eye out for a used Dodge Caravan with Stow'n'go and captains chairs and rear heat. I gave her the mileage I was hoping for and a price I could afford. She called m used Dodge Caravan with Stow'n'go and captains chairs and rear heat. I gave her the mileage I was hoping for and a price I could afford. She called me within a week and had a van that exceeded my expectations. My kids and I are enjoying our new van and are enjoying all the extra features that it came with. Thanks again Cynthia! We love our new van! Amanda & the kids. More




