
Kitchener Chrysler Jeep Ram
Kitchener, ON

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Well where to begin. I previously wrote a review under journey2013 and I must change what I have to say about this dealer. I bought a vehicle and paid for an option that I guess does not come with my choi journey2013 and I must change what I have to say about this dealer. I bought a vehicle and paid for an option that I guess does not come with my choice of vehicle and I have been constantly told well you bought a base model like its a bad thing. took problem to sales manager because did not want to deal with salesman which got me handed off to the president on a phone call who then pretty much back his people up saying all I had bought was a base model and the option I paid for is there. He then proceeded to tell me I Had told his manager to f@#$ O@# when I left there. So needless to say customer service is rotten from the top down. The service department has a guy working who speaks to people like they are beneath him. The salesmen was so pushy he lost two sales to members of my family before this problem had come to light. So to say I won't be recommending this dealer to anyone is an understatement. If buying from this dealer remember the saying buyer beware!!!!!!!!!!!! More
This dealership reminds me of how it used to be like to buy a vehicle!! Honesty, dependable, friendliness, and trying hard to get your business rather than taking it for granted!! I brought my daughter and buy a vehicle!! Honesty, dependable, friendliness, and trying hard to get your business rather than taking it for granted!! I brought my daughter and mother and they all felt the same way as me!! All the way up to the president. Thanks Craig, for buiding such a great 'family centric' group of folks that really care!! 'Dodge' is a real gem, in this educating of the car buying consumer!! Well Done!! And, I'll be reconmending to all my friends & relatives in the future. More
We had an idea of what we were looking for when we visited the dealership and certainly a budget in mind. Mark worked with us to find the perfect vehicle in our budget for our family and we couldn't visited the dealership and certainly a budget in mind. Mark worked with us to find the perfect vehicle in our budget for our family and we couldn't have hoped for a better experience. More
We have been dealing with Wendell Motors for many years. We have always been treated very well by the sales staff also the service department. We have always found the service department to be very helpful We have always been treated very well by the sales staff also the service department. We have always found the service department to be very helpful. We have always found all the staff at Wendells Motors to be friendly and helpful More
Came in "looking" for a van...a day later we had the one we wanted - and at a price we were quite happy with. Several little glitches with having things all ready on pick up day, but no big dea had the one we wanted - and at a price we were quite happy with. Several little glitches with having things all ready on pick up day, but no big deal. Thanks, Mark! More
Stopped just for a walk around to see cars when a great talking salesman named Derek approached us as we were walking around this really nice car, he talked us into taking it for a test drive, he talked a talking salesman named Derek approached us as we were walking around this really nice car, he talked us into taking it for a test drive, he talked all the way about how great this car performed, we ended up in the office and talked at length still not in mind of really buying a car that night but we managed to come to a suitable agreement, because of his great salesmanship we became the proud owners of a Chrysler 300S. Thank you so much Derek. Jim and Frances Crawford. More
Peter worked hard to sell me a car and never gave up! He is a good ambassador for Wendell Motors. He has to right combination of personal touch and sales motivation. is a good ambassador for Wendell Motors. He has to right combination of personal touch and sales motivation. More
Mark truly made an effort to get us in too the car we wanted. He took his time but was concise in getting it accomplished. He was naturally friendly and continues to give us the comfort we need when purc wanted. He took his time but was concise in getting it accomplished. He was naturally friendly and continues to give us the comfort we need when purchasing a new vehicle. Thanks again for everything. More
Ive dealt with wendells before, this time was special causei retired recently & i chose to deal with Cynthia cause she seemed the most friendly & was willing to meet my needs as far as what i was looking causei retired recently & i chose to deal with Cynthia cause she seemed the most friendly & was willing to meet my needs as far as what i was looking for & questions that i needed to ask. She followed thru on everything i wanted to know & then some. I had originally dealt with 2 other salesmen but didnt feel comfortable, even when I returned for some reason they didnt even acknowledge me which made me feel very uncomfortable, this is why I chose Cynthia! She kept me up to date thru the whole process cause the Jeep I got was a special order & took just over 8 wks to come in! She was great to deal with & I recommend her honesty in this tough decision making step, I will return to wendells in the future, cause now my 2 boys are looking @ vehicles! hopefully I can deal with Cynthia again! Thank you Wendells & thank you Cynthia! Cya soon! More
My overall experience was good at Wendell Motors. I have not owned a vehicle for many years but, once I saw the great prices I could not pass up the deal. The customer service met my expectations as they we not owned a vehicle for many years but, once I saw the great prices I could not pass up the deal. The customer service met my expectations as they were able to help me find the vehicle that fit my needs. I have had my Dodge Ram for several weeks now and could not be happier with it. More