
Kitchener Chrysler Jeep Ram
Kitchener, ON

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I needed a new car on short notice due to an accident. A friend of mine had just purchased a new van at Wendell's and recommended Carlo as a great person to deal with. She was so right. After checking the w friend of mine had just purchased a new van at Wendell's and recommended Carlo as a great person to deal with. She was so right. After checking the web site, I found a van I was interested in and called to book an appointment. The night before the appointment - Carlo called to let me know the vehicle had been sold but that he had another one in mind for me. I appreciated the fact that he called to let me know ahead of time, and was very impressed with his Customer Service, While at the appointment, another van caught my eye. Carlo immediately got the keys, showed me where the controls were and sent me off on my test drive. My previous car was also a Caravan, so it didn't take long for me to settle in and determine that this was my car. Greg and Carlo walked me through the negotiation and I was very satisfied with the end result. Jean assisted with the financing and explained the extended warranty, rustproofing and interior protection like the pro that she is! On pick up day, Carlo took the time to go over every control in the car....from the seat and window adjustment to the radio and the stow and go seats. I have never felt so confident driving a "new to me" car off the lot. On top of that, there was a bit of the side window panel that was sticking out from the car. Carlo brought out the Service Team, and they determined that since the car was still under the original warranty, they would contact Dodge and find out if it would still be covered...and it was!! I have bought 4 cars in my life - and have never been so pleased with a purchase as I am with this one. The selection was great - the staff friendly, helpful and dedicated to their Customers. I would recommend Carlo and Wendell Motors to anyone who is looking for a new vehicle. You can't go wrong when you are dealing with the best! More
Wendell motors is the best. We would recommend them to anyone. Derek took the time to go over everything with us so we knew exactly what we were buying. There was always someone there to help us and answe anyone. Derek took the time to go over everything with us so we knew exactly what we were buying. There was always someone there to help us and answer all of our questions. All the staff is very friendly. That's why Wendell motors is awesome! More
We had a great experience, from start to finish! Excellent sales rep in Peter, and an great team to work through all of the financing logistics. Would recommend Wendell. Excellent sales rep in Peter, and an great team to work through all of the financing logistics. Would recommend Wendell. More
Another awesome experience at Wendell! It's not everyday you walk in for an oil change and leave with your dream vehicle in the show room.Thank you Carlo & Steve for making this happen... love this everyday you walk in for an oil change and leave with your dream vehicle in the show room.Thank you Carlo & Steve for making this happen... love this new Jeep! More
My wife Mary and I have known Mark for a long time and he always exceeds our expectations with the sales experience. He is open, straight forward, compassionate and possesses an innate ability to understand always exceeds our expectations with the sales experience. He is open, straight forward, compassionate and possesses an innate ability to understand what our objectives are with quality and pricing. We would strongly recommend this dealership and especially Mark for any customers looking for the ultimate sales journey. More
We started looking for a new vehicle using a no haggle internet site and Wes Grosz replied. After numerous back and fourths on the internet we arranged a meeting and the deal was done without a hassle!!! internet site and Wes Grosz replied. After numerous back and fourths on the internet we arranged a meeting and the deal was done without a hassle!!! More
We came in to Wendell Motors to look at the Dodge Grand Caravan in person after researching online. After owning my first car for almost 12 years I knew it was time for a new one but was hesitant to get t Caravan in person after researching online. After owning my first car for almost 12 years I knew it was time for a new one but was hesitant to get the ball rolling. When my husband, son and I walked into Wendell Motors we were promptly greeted by Peter. He listened to what I had to say and showed the van I wanted to see. He was very helpful and answered the questions that we had. He found the perfect model to suit our needs and suggested a test drive. I hadn't driven a van since the one my parent's owned when I was a teenager. But Peter made me feel at ease and I fell in love with the van as soon as I drove it. We like having the option of 7 passenger seating or folding down the seats for extra storage capacity. With the amazing value package and all the additional features in our model we knew this was the vehicle for us. Lisa was great getting all the paperwork done and promptly contacting us with all the financing info. Everything went very smoothly and we are very happy with our new van. It feels good to be driving a safe, reliable vehicle and I'm glad that we decided to visit Wendell Motors. Thanks Peter, Lisa and everyone at Wendell :) More
A great service from start to finish. Derek met us in A great service from start to finish. Derek met us in the lot within 5 minutes of us arriving and invited us into the dealership. We were really only A great service from start to finish. Derek met us in the lot within 5 minutes of us arriving and invited us into the dealership. We were really only looking but he was able to show us several options and ended up offering us a good deal on a Dodge Caravan. Derek made the whole purchasing experience stress free - there was no pressure and nothing was too much trouble for him - we felt that we had his complete attention when we were there. On the day we picked our new van up Derek went through all of the paperwork with us and answered all of our questions - he even took the trouble to explain the controls in the van. He told us that if we have any issues we can contact him directly and he will do all he can to help. We would definitely recommend Derek and Wendell motors to anyone and we will be using their service department to keep our new vehicle in good shape. More
I had an awesome experience working with Cynthia. She is super professional as well as friendly and personable. At no point during the sale did I feel like I was being pressured to buy. She made me feel co super professional as well as friendly and personable. At no point during the sale did I feel like I was being pressured to buy. She made me feel confident in my purchase as well as helping me work around issues with my insurance. They were willing to give me a fair price for my trade in as well. More than any other dealer I went to. One other thing I found gave Cynthia an advantage was the fact that being a woman making a large purchase can be hard sometimes. Male salesmen sometimes take advantage of women who maybe aren't as knowledgeable as men. Cynthia always made me feel like she had my back and took care of every little detail. So if you want to buy a vehicle from friendly, knowledgeable staff talk to Cynthia. More
If you are looking for a no hassle purchase, visit Wendell Motors and ask for Wes or Steve. You won't regret it. I live in Toronto and when decided to purchase a new Jeep, I contacted a number of dea Wendell Motors and ask for Wes or Steve. You won't regret it. I live in Toronto and when decided to purchase a new Jeep, I contacted a number of dealerships to get an initial quote. I also did test drives at a couple of dealerships close to where I live. I can assure you that no other sales representative in other dealership that I was in contact with (whether by email or in person) treated me as Wendell Motors and specifically, Wes. He didn't look at me as a $ sign but a person. He patiently responded to my email communication, and asked all the relevant questions that would have helped me to get the best price and select the options that would have suited me the best. If I had a question about a technical issue and he didn't know the answer, he would have taken the time to ask their workshop people and get back to me with the correct answer. They are honest in dealing with their customers and they are not game players. They will go the extra miles to provide all the available information. They are definitely recommended to everyone who is looking to purchase one of their branded vehicle. More