"The Price is right!" Timmins version. It took 2 patient weeks to transition from one dealership to another. I instantly fell in love with my new Kia Sorento, the moment I drove it off the lot, for the first and only test drive. I gave up a CVT for this comfy smooth 6-speed automatic. It's an SUV / Family van in one, lots of space, great torque on takeoff and you can't feel the potholes!! Matt lined me up on his first instinct for the exact vehicle that I "needed". His motto "Let's get our ducks in a row, one step at a time." Professional, good listener, great math and people skills. And...Nancy helped out perfecly with her business/admin work too.