
Kia of Hamilton
Hamilton, ON
Filter Reviews by Keyword
By Type
612 Reviews of Kia of Hamilton
Awesome Experience I purchased my 4th car without listening too my wife and ended up returning it back to the dealership with no problems or questions asked. John facil I purchased my 4th car without listening too my wife and ended up returning it back to the dealership with no problems or questions asked. John facilitated a smooth transition from returning the car and helping purchase a new, and wife, approved car. More
Empowering Experience After a great deal of prompting, I finally gathered up the courage to go to purchase my first car. I made an appointment with Mike and was greeted by After a great deal of prompting, I finally gathered up the courage to go to purchase my first car. I made an appointment with Mike and was greeted by an honest, thorough and professional level of customer service all around. I was so nervous I couldn't even eat that morning, plus I had no idea what the bank would approve for me. The transaction was quick but amazing. I got all the information I needed from John and Mike to make a proper decision and the support I needed to feel capable and confident enough to make it. It is clear that both Mike and John are very busy nonetheless, they make every effort to incorporate and extend the very best pillars of customer service. When I came to pick my car up, it was gorgeous. Cleaned up as if it was brand new and just BEAUTIFUL! My children and I loved it. It was all that we wanted and more and before we left, Mike made sure I was familiar with all that the car could do. We drove it all the way to the US on half a tank of gas!!!! A dream of a car. A few days after we bought our car, we crashed into a truck tire in the middle of the highway. Since then, both John and Mike have regularly kept in touch to ensure that my family and I are okay and to offer to help in any way possible. This is customer service you just cannot pay for. My family and I are truly grateful. Thank you Mike and John, you have made more of a difference than you know and thank you so much for the shuttle rides when I needed them most! ALL THE BEST TO ALL OF YOU!!! KEEP UP THE GREAT WORK!!!! More
5th Car Purchased:) This is our fifth car purchased from this dealership. John has continually gone above and beyond to ensure we have been satisfied with our purchase. This is our fifth car purchased from this dealership. John has continually gone above and beyond to ensure we have been satisfied with our purchase. He's constantly available by phone, text or email to answer any and all questions. We would, and have, recommended this dealership to our friends and family. More
thank you John is easy to work with. Finds you the best deal I would recomnd john to all my friends and I even did one of the is buying a car from him now John is easy to work with. Finds you the best deal I would recomnd john to all my friends and I even did one of the is buying a car from him now More
Great Experience! Mike made buying a car as stress-free as possible. When I told him what I was looking for he personally drove to a sister dealership, in Niagara, so t Mike made buying a car as stress-free as possible. When I told him what I was looking for he personally drove to a sister dealership, in Niagara, so that I could see the car that day. He was knowledgeable, friendly and so helpful. Couldn't be happier with the experience! More
Bought a 2015 Kia Sorento The friendly & knowledgeable staff helped us purchase the right vehicle for our family, We would not hesitate to recommend this dealership to our fri The friendly & knowledgeable staff helped us purchase the right vehicle for our family, We would not hesitate to recommend this dealership to our friends and family. More
My Kia review I went in to test drive and walked away having purchased a Kia Soul. Joe made the whole buying experience an enjoyable one. He went above and beyond, I went in to test drive and walked away having purchased a Kia Soul. Joe made the whole buying experience an enjoyable one. He went above and beyond, from the full tank of gas to the shampooing of the seats. I drove away with a new friend! I would highly recommend Joe and Kia of Hamilton, as a matter of fact, I already have ! More
Great car buying experience! I would definitely recommend this dealership to anyone who was looking for a Kia. Nicole was very friendly and available whenever I had questions. She I would definitely recommend this dealership to anyone who was looking for a Kia. Nicole was very friendly and available whenever I had questions. She made me feel very comfortable after some very stressful experiences at other dealerships. More
Great Car-Buying Experience Having tired of spending countless dollars on repairs for used vehicles, I decided to purchase two new Kia Fortes for our sons. The afternoon I walke Having tired of spending countless dollars on repairs for used vehicles, I decided to purchase two new Kia Fortes for our sons. The afternoon I walked into the Kia dealership, I was met by Steve Khidir who immediately made us comfortable and relaxed while discussing our needs. He knew what would best serve our purpose and took us for a test drive. He made the whole trade-in/negotiation process very easy and I feel we got great value for our dollar from Kia. Steve is very knowledgeable and helpful in answering all of my questions. A super polite and easy-going salesman - no pressure from him at all. He has followed up to make sure we are happy with our purchase and always reassures us that he is there to answer any questions we might have now or in the future. I would highly recommend Steve to anyone who is considering a new vehicle. A really great experience working with him and Kia of Hamilton. More
First new car purchase! We walked into the kia dealership not expecting to purchase a new vehicle, but that changed quickly! We were greeted by Frank Caruso ,a very friendly We walked into the kia dealership not expecting to purchase a new vehicle, but that changed quickly! We were greeted by Frank Caruso ,a very friendly energetic salesman who made us feel so comfortable. We explained that we were looking for a 2014 forte, Frank knew exactly what to show us that would suite our needs. He was right!! The car was perfect!! It drives like a dream ! Thank you Kia and Frank for making my dreams come true! More