Kelowna BMW

I bought a new 2018 top of the line fully loaded x-5m in 2019. It was a goal come true. It has 45500 km now. Unfortunately my service done at this dealership was below average during warranty. Once off warr 2019. It was a goal come true. It has 45500 km now. Unfortunately my service done at this dealership was below average during warranty. Once off warranty it was pathetic, I have water leaking into suv from a door. They wanted to bill me to apply for bmw to warranty common Bmw issue. No one in service wanted to help. There is a 12 year rust/corrosion Bmw warranty and I can see corrosion. It’s soured my Bmw ownership and I question ever buying another Bmw vehicle or motorcycle. Will see what Bmw Canada will do? Will not be back. Very disappointing, cannot recommend. More

this dealership and its team are amazing. always a treat to walk through their doors. always a treat to walk through their doors. More

Scott was very helpful and friendly. Taking the time to show me the video of the test done to determine the problem with the car. When the car was finished he went outside and showed me Taking the time to show me the video of the test done to determine the problem with the car. When the car was finished he went outside and showed me what exactly needed to still be done, and suggested a shop back in Vernon that could help me out. Thanks again! More

Always very professional and they resolved my issue. the use of a loaner was nice as I do live in Kelowna. the use of a loaner was nice as I do live in Kelowna. More

Kelowna BMW has been great to deal with from the Service Department to the technicians. We have always been informed during the servicing process with full explanations being given. More of a family appro Department to the technicians. We have always been informed during the servicing process with full explanations being given. More of a family approach to the issues. More

They kept me informed during the repair as well as possible items that may need attention in future possible items that may need attention in future More

Very curteous employees who listen. All promises and service completed successfully and on time. Shuttle drivers very nice. All promises and service completed successfully and on time. Shuttle drivers very nice. More

My automobile odyssey started in late October. ..numerous trips to the dealership...initially, my relationship was with Jenn Green in service who was absolutely top shelf...Thomas entered into the ..numerous trips to the dealership...initially, my relationship was with Jenn Green in service who was absolutely top shelf...Thomas entered into the equation as he was trying to figure out what why my car was misfiring... fast forward to the last couple of days...purchased a Mini...from Jennifer to Thomas to the sales rep Lawrence to Garrett in finance and Hayden, I can't say enough to thank all of these people for their commitment to my first class buying experience...look em up!!!! More

The Staff at Kelowna BMW were very helpful and their efforts were much appreciated. I highly recommend their services. efforts were much appreciated. I highly recommend their services. More

Kelowna BMW has a great Sales and Service setting. The follow-up and technical help has been really great. Always a pleasure to do business with these folks. The follow-up and technical help has been really great. Always a pleasure to do business with these folks. More