Kamloops Ford Lincoln

Very happy with my recent visit.. Brought in my 2017 GT350. for service. Both Sarah and Shane were super friendly.. Great communication. And job was done perfectly. A+. Even the parts and service counte GT350. for service. Both Sarah and Shane were super friendly.. Great communication. And job was done perfectly. A+. Even the parts and service counter people were great. Was made to feel like family. More

The experience was excellent!! From the moment that I had walked through the door and the service manager Shane Prasad greeted me with that friendly smile. His arms look like ones I would like having hold me walked through the door and the service manager Shane Prasad greeted me with that friendly smile. His arms look like ones I would like having hold me at night!! Next up was Ms. Sarah Shields, she was extremely thorough right from the vehicle walk around, to making sure that all of my information had been updated in the system and to even sending me a text message with her info so that I could contact her during the time my vehicle was there if needed. This was extremely convenient as I run my own car grooming business and am always on the go and busy and am not always able to take calls!! My next friendly face was the parts manager, Kenneth Spence. Wow is all that I can say!! He was able to answer every question that I had for him that I have not been able to have answered at other dealerships. I’ve been trying to put a turbo charger in my 2014 Ford Flex and he was finally able to give me the answers that I was looking for!! Last but DEFINITELY not least was one of the service technicians that had helped answer a few questions about that as well, Derek Elliott. He wasn’t even the technician that was working on MY vehicle at the time but had STILL helped me answer questions about my other vehicle!! Now that is what I call customer service! This was by far the best experience that I have had in quite some time and I will definitely be back to Kamloops Ford Lincoln and it make me proud to be part of the family!! More

Jeremy was able to arrange servicing of my Escape during the 4 days I was out of town. Rachelle called to talk about replacing brakes, quoted me a price and arranged to have the work done before I got home. the 4 days I was out of town. Rachelle called to talk about replacing brakes, quoted me a price and arranged to have the work done before I got home. More

As always great service from the Service Team at Kamloops Ford Lincoln. Thank you Shane and Rochelle for arranging Shane Hot Mustang to use to do my running around ,while my vehicle was getting serviced Ford Lincoln. Thank you Shane and Rochelle for arranging Shane Hot Mustang to use to do my running around ,while my vehicle was getting serviced More

Great Service, Jake was awesome! We needed a truck quickly and it didn't take long at all, everyone was very friendly and super helpful. Highly recommend! quickly and it didn't take long at all, everyone was very friendly and super helpful. Highly recommend! More

Nick in parts, Christine in service, Mike in the shop and Craig ( manager) all went above and beyond. Thank You all for the great service. Craig ( manager) all went above and beyond. Thank You all for the great service. More

I have been going to this dealership since acquiring our used 2014 Escape. The service has always been excellent. When occasional issues have arisen, they have been resolved quickly. Warranties have been used 2014 Escape. The service has always been excellent. When occasional issues have arisen, they have been resolved quickly. Warranties have been honored and prices reasonable. Courtesy and patience have been demonstrated by staff. More

Everyone at this location is so kind & helpful!! I took my car in for an oil change & ford took care of it for me🥺 my car in for an oil change & ford took care of it for me🥺 More

Thanks for fitting me in and keeping me up to date on the progress of my F350 service. Awesome job Shane and Sarah thanks! progress of my F350 service. Awesome job Shane and Sarah thanks! More

Excellent service, great people and always do a top notch job. Would highly recommend kamloops Ford Lincoln for all of your vehicle needs. Thank you! job. Would highly recommend kamloops Ford Lincoln for all of your vehicle needs. Thank you! More