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Jim Pattison Lexus Victoria

Victoria, BC

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18 Reviews

623 Finlayson Street

Victoria, BC

V8T 0C1

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18 Reviews of Jim Pattison Lexus Victoria

December 12, 2023

This is our third purchase and dealing with Daniel has always made the whole process very easy and professional. He goes the extra mile to explain everything and is most helpful with any follow up questi More

by Michish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Lamb
Dec 19, 2023 -

Jim Pattison Lexus Victoria responded

Hello, Thank you very much for reviewing our Lexus dealership and for the kind words about your recent sales experience with Daniel. It was our absolute pleasure to assist you, and thanks again for choosing Jim Pattison Lexus Victoria. Happy Motoring! Best Regards, Gar Purdy – General Manager

July 07, 2023

Thank you Rick and Samantha for looking after me! While visiting from Calgary and just a day before I was to drive back home, my tire needed repair and your help was so appreciated. Samantha, you su More

by kar
Recommend Dealer
Yes
Employees Worked With
Samantha and Rick
Jul 28, 2023 -

Jim Pattison Lexus Victoria responded

Hello Kar, Thanks very much for taking the time to highlight your recent service experience with Samantha and Rick at our Lexus dealership here in Victoria. We really appreciate your feedback and will always try our best to deliver a premium guest experience. Thank you again for choosing Jim Pattison Lexus Victoria. Best regards, Gar Purdy – General Manager

April 14, 2023

I purchased my sixth Lexus from Jim Pattison Lexus in October 2022. A 2022 ES 300h with premium features; autonomous braking, premium Mark Levinson sound system, sunroof, Palamino leather interior, and r More

by andy.tubaboy
Recommend Dealer
Yes
Employees Worked With
Lorenzo Vizor, Samantha Lamb
Apr 26, 2023 -

Jim Pattison Lexus Victoria responded

Hello Andy, Thanks very much for your 5-Star DealerRater Review of our Lexus dealership here in Victoria. We always strive to provide the best service possible, so I am very pleased to hear that Lorenzo and Samantha went above and beyond to provide you with excellent customer service. Thank you again for choosing Jim Pattison Lexus Victoria. Best Regards, Gar Purdy – General Manager

October 17, 2022

We bought a Lexus UX250h from Franklin. Great seamless experience! Everything went smooth and fast. Highly recommended seller! Thank you! More

by Irene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin, Foo
Nov 01, 2022 -

Jim Pattison Lexus Victoria responded

Hello Irene, Thank you for your recent 5-Star DealerRater review of our Lexus dealership in Victoria. We really appreciate the business and are very happy to hear that you had a great purchase experience with Franklin. Please let us know if you have any additional questions and enjoy your new Lexus UX 250h! Best Regards, Gar Purdy – General Manager

October 24, 2021

Recently purchased a used FJ from JP Lexus. Franklin was very professional and conducted the transaction in an easy going manner.I was a pleasure to work with him. Furthermore a number of minor issues neede More

by Eaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Foo
Oct 24, 2021 -

Eaton responded

Purchase with confidence.

Nov 15, 2021 -

Jim Pattison Lexus Victoria responded

Hello Philip, thanks very much for your 5-star DealerRater Review about your recent vehicle purchase. We always strive to provide the best service possible, so I am very pleased to hear that Franklin was able to help you make an informed purchase decision. Thank you for choosing Jim Pattison Toyota Victoria and enjoy your FJ Cruiser! Best Regards, Gar Purdy – General Manager

September 05, 2021

My purchase of NX300 was such such a seamless transaction, thanks to Scott & Daniel! You guys are the best sales people I have come across in a long time. Jimmy was so efficient in completing all More

by Rajesh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Scott, Jimmy
Sep 15, 2021 -

Jim Pattison Lexus Victoria responded

Hello Rajesh, thank you so much for your recent review highlighting your Lexus NX300 purchase experience. I am thrilled to hear that Scott, Daniel, and Jimmy went above and beyond to provide you with excellent customer service. Congratulations on your new Lexus and thank you for choosing Jim Pattison Lexus Victoria! Best Regards, Gar Purdy – General Manager

January 18, 2021

Bought a car from Mikala, she was a pleasure to deal with for sure. Not pushy at all, went above and beyond to make us happy! Would also like to mention Robin made everything work. Highly recommend them! T More

by lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikala and Robin
Jan 20, 2021 -

Jim Pattison Lexus Victoria responded

Hello Lynn, thank you for the positive comments about your purchase experience with Mikala and Robin. I will be sure to congratulate them both for making your purchase experience a good one. Thank you for choosing us and welcome to our Lexus family. We will look forward to your next visit. Dennis Andrews, General Manager

June 15, 2020

I had a great experience twice. I brought my Lexus in for service. Jacob assisted me. He made San retire and just have me a complimentary wheel alignment. He was excellent and cordial. The next time I had a More

by Haroldr
Recommend Dealer
Yes
Employees Worked With
Jacob
March 13, 2020

My car purchase Thank You so much in making my purchase of my lexus is 350 f sport so pleasurable Thank Jarrett from sales and also Quinten from service. you made m More

by Wayne Reid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett. Quinten., Jackie Thunem
Mar 16, 2020 -

Jim Pattison Lexus Victoria responded

Hello Wayne, thank you for the great review. Jerret and Quinten are great guys to work with, they are both professional, courteous, and a great listeners, and will truly appreciate your kind words and positive sentiment. I will be sure to pass your kind words to directly to them. Welcome to the family! Dennis Andrews, General Manager

January 10, 2020

Working with Franklin Foo We found Franklin Foo a pleasure to work with. Very professional and responsive with an easy going manner. Thank you, Franklin. Pete Brown, Victo More

by pete brown
Recommend Dealer
Yes
Employees Worked With
Franklin Foo
Jan 15, 2020 -

Jim Pattison Lexus Victoria responded

Thank you Pete, for taking the time to give us a 5 star on DealerRater. Franklin Foo is very helpful, patient and considered to be a great asset to our team. I will pass on your kind words to him, as he will truly appreciate the positive feedback. Have a great day! Dennis Andrews - General Manager

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